Events Staff- Ticket Sales

Las Vegas Motor Speedway; Lebanon (TN); On-site; USD 30,000 - 40,000; Full time

Job summary

Join a leading motorsport venue as an Event Ticketing Support Staff in Lebanon, Tennessee. You will deliver exceptional guest service and assist with ticketing operations, ensuring a seamless experience for fans during events. This role requires strong communication skills and a passion for customer service. If you enjoy working in a fast-paced environment and are a team player, this opportunity is for you!

Qualifications

• Must be at least 18 years of age.
• Reliable transportation to and from Nashville Superspeedway required.
• Ability to learn and operate digital ticketing systems.

Responsibilities

• Provide outstanding customer service during ticketing interactions.
• Assist fans with mobile ticket setup and troubleshooting.
• Operate a ticket window for walk-up sales and inquiries.

Skills

Communication

Interpersonal Skills

Customer Service

Problem Solving

Teamwork

Tools

Ticketmaster’s Archtics

TM1 Sales

Job description

Join to apply for the Events Staff- Ticket Sales role at Las Vegas Motor Speedway

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Job Description

Nashville Superspeedway is seeking enthusiastic, customer-focused, and detail-oriented individuals to join our Event Ticketing Support Team for upcoming events in Lebanon, Tennessee. As part of the Speedway Motorsports family, we are committed to upholding four core principles:

• Take care of teammates
• Be known for remarkable events
• Positively impact the community
• Profitably improve

Job Posting Title

Event Ticketing Support Staff

Job Description

Nashville Superspeedway is seeking enthusiastic, customer-focused, and detail-oriented individuals to join our Event Ticketing Support Team for upcoming events in Lebanon, Tennessee. As part of the Speedway Motorsports family, we are committed to upholding four core principles:

• Take care of teammates
• Be known for remarkable events
• Positively impact the community
• Profitably improve

Event Ticketing Support Staff will be responsible for delivering exceptional guest service while assisting with a variety of ticketing operations on event days. Whether you're guiding fans through the mobile ticketing process or solving last-minute access issues, your role is critical to delivering a seamless guest experience.

Duties And Responsibilities

• Provide outstanding customer service and support to guests during all ticketing interactions.
• Assist fans with mobile ticket setup, troubleshooting, and usage at entry gates or ticket booths.
• Operate a ticket window for walk-up sales and fan inquiries.
• Support ticketing needs using platforms such as Ticketmaster’s Archtics or TM1 Sales systems (training provided).
• Assist with ticket scanning, fan reprints, credential distribution, and other guest-related processes.
• Contribute to event-day logistics including parking check-in, camping check-in, or VIP ticket handling.
• Uphold a positive team environment and support teammates across event operations.

Required Qualifications

• Must be at least 18 years of age.
• Strong communication and interpersonal skills; enjoy working with the public.
• Team player with a "do-whatever-it-takes" attitude.
• You must have reliable transportation to and from Nashville Superspeedway.
• Ability to learn and operate digital ticketing systems and mobile devices (training provided).
• Passionate about customer service and problem-solving in a fast-paced environment.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Marketing and Sales