Events Specialist Advisor

NTT DATA North America; Plano (TX); On-site; USD 100,000 - 154,000; Full time

Job summary

NTT DATA North America seeks an experienced Events Specialist Advisor to lead executive customer briefings in Plano, TX. You will design agendas, coordinate with sales, SMEs, and leadership, and ensure high-impact briefing experiences that align with business goals.

Ideal candidates have 10–12 years in briefing centers or executive engagement roles, with Salesforce and briefing systems experience, and strong cross-functional collaboration abilities.

Qualifications

• 10-12 years of relevant experience in a briefing center, events, or customer-facing marketing/support role.
• Bachelor’s degree or equivalent required; graduate degree preferred.
• Experience with CRM processes and briefing management systems.
• Industry knowledge of technology services and solutions is strongly desired.
• Ability to engage with and advise multi-levels of the organization, including C-suite.

Responsibilities

• Plan and activate executive customer briefings from initial request through post-briefing follow-up.
• Consult with account teams to understand customer objectives and develop briefing strategies aligned with business goals.
• Design executive-level agendas that align to customer priorities and NTT DATA portfolio strengths.
• Lead planning meetings and cross-functional coordination among sales leaders, executives, SMEs, and internal stakeholders.
• Capture attendee data for marketing KPI and CRM reporting and provide briefing insights to leadership.

Skills

Event management

Executive engagements

CRM tools

Project management

Cross-functional collaboration

Education

Bachelor's degree

Graduate degree

Tools

Salesforce

Briefing systems

Job description

Req ID: 386586

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization.

We are currently seeking a Events Specialist Advisor to join our team in Plano, Texas (US-TX), United States (US).

The North America Executive Briefing Center (EBC) Events Specialist Advisor will be part of a team of briefing advisors who report to the Content and Creative Services Marketing Leader and is a strategic lead for executive customer engagements with key responsibility for managing the end-to-end briefing experience. This role partners closely with sales leadership, business and delivery executives, subject matter experts, and innovation center leadership (as applicable) to deliver impactful customer experiences that strengthen relationships and advance business objectives. The Events Specialist Advisor is accountable for the oversight of a wide range of initiatives including daily operations, technology, and equipment assessments to ensure the center is running efficiently and the primary lead for the briefing center management and engagement tools.

Responsibilities

• Plan and activate executive customer briefings from initial request through post-briefing follow-up.
• Consult with account teams to understand customer objectives and develop briefing strategies aligned with business goals.
• Design executive-level agendas that align to customer priorities and NTT DATA portfolio strengths.
• Acts as an advisor to sales/account teams from initial briefing request, creating agendas, sourcing discussion leaders, and leading prep sessions.
• Lead planning meetings and cross-functional coordination among sales leaders, executives, SMEs, and internal stakeholders.
• Ensure messaging consistency across presenters and sessions.
• Drive accountability for deliverables and timelines across all briefing participants including any required presentation decks to ensure NTT DATA participants and speakers complete their presentation materials.
• Schedule, participate and facilitate (if requested) in the presentation reviews and practice sessions, coach presenters on timing, flow, and audience engagement.
• Build and maintain trusted relationships with the innovation center team, marketing team, leadership, and executive admins.
• Build knowledge of the portfolio and stay up to date on innovative solutions to advise on potential opportunities and relevant topics.
• Responsible for maintaining previously utilized portfolio/solution topics and subject matter expert library.
• Partner with Hospitality Suite Specialist to coordinate customer entertainment activities, sporting events, and hospitality experiences.
• Manage daily operations of the EBC to ensure readiness across planning, catering, facilities, and visitor experience.
• Collaborate with the advisor team to help manage and oversee the briefing management systems and scheduling policies.
• Oversee and maintain responsibility for EBC facility, including operating infrastructure, customer-focused coordination, and relationships with external and internal vendors and partners.
• Manage, create, and revise processes and procedures in support of the briefing program’s overall objectives. (as needed)
• Capture attendee data for marketing KPI and CRM reporting and document outcomes, action items, and customer feedback following each briefing and provide briefing insights and recommendations to leadership.
• Manage special projects as assigned.
• Budget awareness and management responsibility for assigned briefing events.

Skills/Criteria Required

• Expert knowledge of and experience in managing unique events and client engagements, including executive briefing center operations.
• Technology industry experience.
• 10-12 years of relevant experience in a briefing center, events, or customer-facing marketing/support role; a bachelor’s degree or equivalent combination of education and work experience required; graduate degree preferred.
• Strong organizational, project management, communication, and people skills.
• An initiative-taker with ability to manage multiple projects and details while working independently and across the organization.
• Ability to work across the organization at all levels, including the C-suite.
• Effective written and verbal communications while maintaining a high degree of professionalism.
• Attention to detail and the ability to adapt to and execute last-minute changes while maintaining calm and professional demeanor.
• Diplomatic with professional appearance and manner; committed to excellence.
• Experience with briefing systems and usage of CRM tools like Salesforce.
• A team player with demonstrated experience working with cross-functional teams.

Preferred skills and experience

• Minimum of 10 years of relevant marketing or customer-facing/support experience working with briefings or senior executive engagements.
• Experience with CRM processes and briefing management systems.
• Industry knowledge of technology services and solutions is strongly desired.
• Experience with executive-level content development, presentation coaching, and agenda design.
• Experience overseeing or working in a corporate briefing center.
• Ability to engage with and advise multi-levels of the organization, including C-suite executives.
• Experience leading or guiding others on cross-functional projects outside of own department.

About NTT DATA

NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.

Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees.

NTT DATA provides a reasonable range of compensation for U.S.-based positions. The starting pay range for this role is $100,162 to $153,700 . Actual compensation will depend on a number of factors, including the candidate’s relevant experience, technical skills, and other qualifications.

NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us.

NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.