Events Services Manager - Hilton Houston Americas

Hilton; Houston (TX); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Travel perks

Employee stock purchase plan

Paid parental leave

Caregiving concierge services

Crisis concierge

Mental health resources

Generous PTO

Health & welfare benefits

Retirement plans

Job summary

Hilton in Houston seeks an Events Services Manager to oversee all aspects of event planning and execution, delivering memorable experiences for guests.

You will manage high-quality events from pre- to post-event, coordinating teams and maintaining strong client relationships to ensure outstanding service and revenue opportunities. Join a team that values light, warmth, and exceptional hospitality.

Qualifications

• Experience coordinating large-scale events and conferences.
• Ability to manage multiple stakeholders and timelines.
• Strong hospitality mindset and guest-service focus.

Responsibilities

• Execute high-quality events: manage documentation, oversee pre-event, event, and post-event phases, and be primary client contact.
• Create exceptional experiences: design menus and catered events to maximize revenue and elevate guest experience.
• Cultivate client relationships: maintain connections with corporate and social accounts for repeat business.
• Guide team performance: communicate requirements, provide direction, and coach to ensure high-level service.

Skills

Event planning

Client relationship management

Team leadership

Excellent communication

Job description

Exceptional Hospitality Starts with You

Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As an Events Services Manager, you’re not just overseeing all aspects of event planning and execution – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Job Description

Exceptional Hospitality Starts with You

Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As an Events Services Manager, you’re not just overseeing all aspects of event planning and execution – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Responsibilities

• Execute high-quality events: Manage event documentation, facilitate seamless transitions throughout the pre-event, event, and post-event phases of events, and serve as the primary client contact to ensure smooth execution, proactive issue resolution, and an exceptional event experience
• Create exceptional experiences: Design creative menus and catered events that maximize revenue and elevate the guest experience
• Cultivate client relationships: Maintain strong connections with existing corporate and social accounts to secure repeat business
• Guide team performance: Communicate client requirements, provide direction, and offer feedback and coaching to ensure consistent, high-level service

Qualifications

What It Takes to Make the Stay

At Hilton, Our Core Values Define What It Takes To Succeed Here And Guide The Qualities We Look For In Every Team Member

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

About Us

Join an Award-Winning Workplace Culture

At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.

Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.

Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.

Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.

Benefits

• Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40/night at our world-class hotels through our Go Hilton travel program
• Own a piece of Hilton – Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future
• Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents
• Personalized caregiving support – Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones
• Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care
• Mental health resources – Your wellbeing comes first. Eligible Team Members can access free counseling and support through our best-in-class Employee Assistance Program (EAP)
• Generous paid time off (PTO) – Recharge, relax, and take time for what matters most
• Health & welfare benefits – From checkups to dental cleanings to new glasses, we offer a variety of health plans that keep you and your family covered
• Financial security for your future – Our retirement plans make it easier to save for what’s next
• Benefits availability may vary depending on Team Member’s location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.