Events Operations & Engagement Manager

Advertising Specialty Institute; Trevose (PA); On-site; USD 70,000 - 77,000; Full time

Benefits offered by this job

Medical, Dental, Vision coverage

401(k) with company match

Paid holidays and PTO

Wellness programs

Job summary

Advertising Specialty Institute is seeking a creative, detail-oriented Events Operations & Engagement Manager to join the ASI Show team. This role manages event communications, supports seamless operations, and builds ASI-branded experiences that elevate visibility and strengthen industry relationships.

The ideal candidate is a strong project manager and communicator who can balance event logistics with creative engagement strategies to deliver exceptional attendee experiences across Hosted

Qualifications

• 3-5 years of experience managing corporate events, trade shows, conferences, or similar programs.
• Strong project management and organizational skills, with the ability to manage multiple events and deadlines.
• Excellent written and verbal communication skills and the ability to build relationships with attendees, vendors, and internal teams.

Responsibilities

• Manage post-registration attendee communications for Hosted Buyer Events (HBEs), including print and digital materials, event portals, online directories, and email communications.
• Review attendee-facing platforms and materials to ensure information is accurate, complete, consistent, and delivered according to established standards and timelines.
• Develop and maintain event communication schedules, collaborating with marketing, sales, and other internal teams to coordinate updates across channels.
• Partner with the operations team to plan and execute seamless onsite event operations at Hosted Buyer Events and ASI Shows.
• Represent ASI at industry events, providing proactive attendee support and fostering positive experiences and professional relationships.
• Develop creative concepts, themes, and ASI-branded experiences that align with the company's brand identity and business objectives.
• Plan and execute networking opportunities and interactive activities, including icebreakers, discussion groups, and collaborative experiences.
• Coordinate with vendors and service providers to ensure timely procurement of event materials, services, and other operational needs.
• Leverage digital platforms to engage participants before, during, and after events, enhancing communication and attendee engagement.
• Analyze post-event surveys, attendee feedback, and performance data to evaluate success and identify opportunities to improve future events, brand awareness, and engagement.
• Monitor industry trends and competitor activities to identify opportunities for event innovation, strengthen ASI's market presence, and enhance the overall attendee experience.

Skills

Project management

Communication

Event coordination

Travel readiness

Education

Bachelor’s degree in marketing, communications, event management, or related field

Tools

Eventbrite

Cvent

Salesforce

HubSpot

Job description

ASI is the largest global provider of technology B2B services for the $27.7 billion promotional products industry (branding and marketing). With 25,000 clients in 53 countries, our mission is to inspire, inform, and empower our clients’ success every step of the way.

ASI is seeking a creative, detail-oriented Events Operations & Engagement Manager to join our ASI Show team. This role is responsible for managing event communications, supporting seamless event operations, and developing engaging, ASI-branded experiences that enhance brand visibility and strengthen relationships across the industry.

The ideal candidate is a strong project manager and communicator who can balance event logistics with creative engagement strategies to deliver exceptional attendee experiences. Reporting to the Vice President, ASI Show Operations, this individual will collaborate with marketing, sales, product, and operations teams to ensure event initiatives align with business objectives, strengthen the ASI brand, and create meaningful professional connections.

The expected salary range is $70,000 - $77,000. Individual pay within the range will be based on role-related experience, education, skills, and qualifications.

Responsibilities

• Manage post-registration attendee communications for Hosted Buyer Events (HBEs), including print and digital materials, event portals, online directories, and email communications.
• Review attendee-facing platforms and materials to ensure information is accurate, complete, consistent, and delivered according to established standards and timelines.
• Develop and maintain event communication schedules, collaborating with marketing, sales, and other internal teams to coordinate updates across channels.
• Partner with the operations team to plan and execute seamless onsite event operations at Hosted Buyer Events and ASI Shows.
• Represent ASI at industry events, providing proactive attendee support and fostering positive experiences and professional relationships.
• Develop creative concepts, themes, and ASI-branded experiences that align with the company's brand identity and business objectives.
• Plan and execute networking opportunities and interactive activities, including icebreakers, discussion groups, and collaborative experiences.
• Coordinate with vendors and service providers to ensure timely procurement of event materials, services, and other operational needs.
• Leverage digital platforms to engage participants before, during, and after events, enhancing communication and attendee engagement.
• Analyze post-event surveys, attendee feedback, and performance data to evaluate success and identify opportunities to improve future events, brand awareness, and engagement.
• Monitor industry trends and competitor activities to identify opportunities for event innovation, strengthen ASI's market presence, and enhance the overall attendee experience.

Qualifications

• 3-5 years of experience managing corporate events, trade shows, conferences, or similar programs.
• Strong project management and organizational skills, with the ability to manage multiple events and deadlines.
• Excellent written and verbal communication skills and the ability to build relationships with attendees, vendors, and internal teams.
• Familiarity with event management platforms such as Eventbrite or Cvent and CRM systems such as Salesforce or HubSpot.
• Experience analyzing event feedback and performance data to inform future planning and improvements.
• Creative, detail-oriented, and collaborative, with a focus on delivering engaging attendee experiences.
• Ability and willingness to travel to and provide onsite support at ASI Shows, Hosted Buyer Events, and other industry events as needed.
• Bachelor’s degree in marketing, communications, event management, or a related field preferred.

ASI offers full-time employees a comprehensive benefits package including:

• Medical, Dental, and Vision coverage, available on day one of employment.
• Paid maternity and paternity/bonding leave (12 weeks paid for birthing/primary parent and 4 weeks paid for secondary parent) and a parent support group.
• 12 weeks of paid daycare for new parents (14 weeks at our onsite daycare center, Lots of Love).
• Free Health and Wellness programs.
• Free 24/7 access to Magellan Employee Assistance Program and Teladoc.
• Day one 401(k) with company match.
• Paid holidays, floating days, and paid time off (PTO).
• Office amenities with onsite café, Starbucks, 24/7 free gym access and classes, onsite daycare, EV charging stations, creative spaces such as our community garden club, music room, art room, and relaxation space.

EOE m/f/d/v. ASI is an equal opportunity employer, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or Veteran status. Diversity makes us better. Check out ASI’s Diversity and Inclusion Blog Posts.