Events & Engagement Coordinator

Roc USA, Llc; Concord (NH); Hybrid; USD 55,000 - 60,000; Full time

Job summary

New Hampshire Community Loan Fund is seeking an Events & Engagement Coordinator to join the Philanthropy team. You will plan, organize, and execute fundraising and stewardship events to grow donor relationships, raise awareness, and support borrowers.

The role requires detail-orientation, strong communication, and experience in nonprofit development. Reports to the Vice President, Investor & Donor Relations; work hybrid in Concord, NH, with occasional evenings and weekends.

Qualifications

• Bachelor’s degree strongly preferred.
• 2–3 years of professional experience in event planning, fundraising, or nonprofit development.
• Experience managing event budgets and donor communications preferred.

Responsibilities

• Plan and execute fundraising and supporter events throughout the year.
• Coordinate event logistics including venues, catering, AV, and vendors.
• Manage RSVP tracking, donor acknowledgments, and post-event reporting.
• Develop event communications with Marketing & Communications teams.
• Support donor stewardship and engagement activities.

Skills

Event planning

Donor engagement

Nonprofit development

Interpersonal skills

Organizational skills

Communication skills

Budget management

Salesforce experience

Excel proficiency

Team collaboration

Education

Bachelor’s degree strongly preferred

Tools

Salesforce

Microsoft Excel

Job description

The Events & Engagement Coordinator is an important member of the Philanthropy team. They are responsible for planning, organizing, and executing a wide range of supporter and stakeholder engagement events designed to generate revenue, enhance supporter relationships, raise awareness of the organization’s mission, and connect with our borrowers. In addition to leading event logistics and execution, this individual will assist with supporter stewardship and engagement activities, helping ensure donors and investors experience meaningful and timely interactions with the organization.

The ideal candidate is detail-oriented, highly organized, personable, and strategic, with experience in event planning, donor engagement, and nonprofit development.

Reports to: Vice President, Investor & Donor Relations

Program FLSA status: Non-exempt

Salary range: $55,000 to $60,000, depending on experience

Mandatory Responsibilities/Accountabilities

The Events & Engagement Coordinator’s work is organized into three core areas:

1. Event Planning & Production

• Support the planning of fundraising and special events throughout the year, including but not limited to:
  Annual meeting
  • Board retreat
  • Supporter engagement events including business receptions, private residence gatherings, and bus tours
  • Program events, such as our Community-Driven Economic Empowerment (C-DEE) Annual Celebration
  • Borrower celebrations, including ribbon cuttings
  • Mission-awareness events for policymakers and other stakeholders
• Execute production for events, including:
  • Creation of event concept and briefing materials
  • Budgets
  • Task lists
  • Production schedules and day of run-of-show
  • Coordinate venue selection, catering, décor, entertainment, AV, parking/valet, and other vendor services
  • Collaborate with event hosts and internal teams to ensure event success
  • Lead, manage, and support event staff, volunteers, and external vendors
  • Provide direction and training to event staff and volunteers during events
• Work with colleagues to identify and solicit new event sponsors and in-kind donations and manage event sponsorship deliverables
• Track RSVPs, attendance, contributions, and other information for events in Salesforce
• Prepare post-event reports, supporter engagement summaries, new-to-file prospect lists, and ROI analyses

2. Event Communications

• Work with Philanthropy and Marketing & Communications teams to develop and execute event communication plans, including:
  • Save-the-dates
  • Invitations (print and digital)
  • Event reminders
  • Programs and signage
  • Social media promotions
  • Event recaps and thank-you communications
• Ensure outstanding guest experiences through proactive, high-touch communication and customer service

3. Supporter Engagement and Administrative Help

• Facilitate the processing and distribution of supporter welcome packets to ensure new donors and supporters receive timely acknowledgment and engagement materials
• Write personalized thank-you cards and other stewardship touchpoints to strengthen donor relationships and demonstrate appreciation for philanthropic support
• Support investor and donor stewardship efforts by coordinating with the Development Manager and Investor Relations Manager on acknowledgements, recognition activities, and engagement opportunities for supporters at all giving levels
• Support donor communications and cultivation activities, including mailings, impact updates, and event follow-up correspondence
• Perform other duties as assigned

Education and Experience

• Bachelor’s degree strongly preferred
• 2 to 3 years of professional experience in event planning, fundraising, or nonprofit development recommended

Qualifications and Characteristics

• Demonstrated success in planning and executing both fundraising and stewardship events
• Exceptional interpersonal and organizational skills including strong attention to detail
• Maintain discretion and confidentiality with sensitive donor and financial information
• Strong written and verbal communication skills
• Ability to multitask, prioritize deadlines, and work both independently and collaboratively
• Experience managing event budgets and tracking financial performance
• Experience supporting donor stewardship, gift acknowledgment processes, fundraising operations, or donor relations activities preferred
• Proficiency in Microsoft Office (including professional proficiency in Excel) and donor databases (Salesforce experience is a plus)
• Flexibility to work evenings and weekends

Physical Demands

The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

While performing the duties of this job, the employee is regularly required to sit, talk, and hear. The employee is regularly required to stand, walk, use hand to finger, handle, and reach with hands and arms above shoulder height, stoop, kneel, and crouch. Specific vision abilities required in this job include the ability to adjust focus between near and far.

• Ability to answer telephones and use standard office equipment (copier, fax, etc.)
• Ability to read, write, and understand and speak English clearly
• Ability to use a computer for Community Loan Fund business
• Ability to drive for extended periods, both day and night
• Ability to walk for extended periods on various terrains
• Ability to lift or carry at least 25 pounds

Location: Hybrid (required days in Concord, NH office on Tuesday and Wednesday)

We are a team of creative thinkers and problem solvers. We love creating new opportunities and solutions for our neighbors to succeed. The work environment characteristics described here are representative of those employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

While performing the duties of this job, the employee will be in an environment with a noise level that is usually moderate.

About New Hampshire Community Loan Fund

We believe in a Neighbors-Investing-in-Neighbors philosophy. Since 1983, we have provided people and communities with loans, coaching, and guidance that enables them to become economically secure.

From helping people purchase manufactured homes, to strengthening small businesses and nonprofits, and supporting entire towns as they work to secure financing, our services support the security and growth of people and communities. We focus on four areas of community development finance:

• Affordable homeownership
• Small businesses & nonprofits
• Small towns & municipalities
• Energy efficiency solutions

New Hampshire Community Loan Fund adheres to policies, procedures, and regulatory guidelines, including fair lending and ethical behavior. We are an Equal Opportunity Employer.