Events & Customer Experience Coordinator

Sarasota Jungle Gardens Inc; Sarasota (FL); On-site; USD 35,000 - 45,000; Full time

Job summary

A nature-themed attraction in Florida is seeking a Customer Service Coordinator to manage scheduling and coordination of events, from school visits to corporate gatherings. The ideal candidate should have strong customer service skills, be an effective communicator, and possess crowd control abilities. Responsibilities also include overseeing animal adoptions and assisting with marketing operations. A four-year diploma is preferred, along with 1+ year of customer service experience. This role may require working on weekends and holidays.

Qualifications

• Minimum of 1 year customer service experience required, must include references.
• Must be able to manage multiple priorities with excellent follow-up skills.
• Must work holidays and weekends as needed, rotating schedule.

Responsibilities

• Responsible for scheduling and coordinating events for various groups.
• Oversee communications and manage processing of animal adoptions.
• Assist with daily operations of marketing department and provide unmatched customer service.

Skills

Strong customer service and problem-solving skills

Effective communication

Crowd control skills

Public speaking

Teamwork

Microsoft Word

Excel

PowerPoint

Education

Four-year diploma in marketing or business administration

Job description

A nature-themed attraction in Florida is seeking a Customer Service Coordinator to manage scheduling and coordination of events, from school visits to corporate gatherings. The ideal candidate should have strong customer service skills, be an effective communicator, and possess crowd control abilities. Responsibilities also include overseeing animal adoptions and assisting with marketing operations. A four-year diploma is preferred, along with 1+ year of customer service experience. This role may require working on weekends and holidays.