Events & Conference Services Manager I Callicoon Hills

Columbia Hospitality, Inc.; New York (NY); On-site; USD 60,000 - 70,000; Full time

Job summary

A leading company in hospitality seeks an Events & Conference Services Manager to join their team at Callicoon Hills. This role involves efficient event planning through strong client liaison, ensuring satisfaction and maximizing efficiencies. Ideal candidates will have 1-3 years of related experience and robust sales and negotiation skills, contributing to creating exceptional experiences in a values-driven environment.

Benefits

Salary Range: $60,000 to $70,000 DOE

Cellphone Allowance

Incentive Eligible

Get Paid Daily

Paid Time off & Holiday Pay

Benefits - Medical, Dental, Vision, Disability, 401K

Employee Assistance Program

Discounted Lodging, Dining, Spa, Golf

Referral Bonus

Online Learning Platform

Qualifications

• Minimum of 1-3 years of hospitality sales experience.
• Strong sales and negotiation skills.
• Technical proficiency in Microsoft Office: Word, PowerPoint, Excel.

Responsibilities

• Acts as a liaison between the operations department and client.
• Prepares Event Orders, Resumes, Diagrams, and distributes to property departments.
• Monitors client’s satisfaction throughout planning and execution of event.

Skills

Hospitality sales experience

Sales and negotiation skills

Attention to detail

Time management

Problem-solving

Tools

Microsoft Office

Job description

Events & Conference Services Manager I Callicoon Hills

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Events & Conference Services Manager I Callicoon Hills

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Events & Conference Services Manager

Events & Conference Services Manager

Let’s start off with the most important part-what’s in it for you:



The Perks

• Eligibility of perks is dependent upon job status
• Salary Range: $60000 to $70000 DOE
• Cellphone Allowance
• Incentive Eligible
• Get Paid Daily (Make any day payday)
• Paid Time off & Holiday Pay (Because Balance Matters)
• Benefits - Medical, Dental, Vision, Disability, 401K
• HSA/FSA Plans -with employer contribution
• Values Based Culture (#OMGLIFE)
• Culture Add (Creating Space for Fresh Perspectives)
• Referral Bonus (Get Paid to Recruit)
• Discounted Lodging, Dining, Spa, Golf, and Retail (Yes, Discounted Travel!)
• Employee Assistance Program
• “Columbia Cares” Volunteer Opportunities
• Committee Participation Opportunities (Fun, Philanthropic, Diversity/Equity/Inclusion)
• Task Force Work Opportunities (Grow your career in idyllic locations across the globe)
• Online Learning Platform to Help You Grow!
• Third Party Perks (Including discounts on Pet Insurance, Rental Cars, Movie and Concert Tickets, Theme Park and Attractions & so much more)
  
  

Our Commitment to you:

“People never forget how you made them feel.” Maya Angelou’s famous statement serves as a rallying cry throughout Columbia Hospitality and fuels our collective drive - and success.

Our people are our purpose, and our brand is our people. We seek extraordinary individuals who drive our brand promise of Creating Exceptional Experiences. We are a people-first organization, ignited from the inside to succeed on the outside. We are a tight-knit, inclusive, values-driven team and we trust one another to have each other’s backs. We show up every day with open hearts, an inclusive mindset, and a genuine respect for those around us. We have fun, grow together, and strive to leave a positive lasting impression on everyone we meet.

What you’ll do:

The Brass Tacks

Event Management

• Obtains necessary information to ensure efficient event planning, including meeting setups, food and beverage specifications, AV requirements, etc. Provides information to operating departments based on property guidelines.
• Acts as a liaison between the operations department and client.
• Has a comprehensive knowledge of operations departments.
• Monitors client’s satisfaction throughout planning and execution of event.
• Prepares Event Orders, Resumes, Diagrams, and other related documents and distributes to property departments.
• Conducts meetings to review information with other property departments.
• Manages accounts and follow-up with client re-solicitation to capture future repeat business.
  
  

General

• Achieves assigned goals and objectives.
• Maximize efficiencies for time management and productivity.
• Responsible for forecasting revenue of assigned groups.
• Develops and maintains favorable working relationships and open communication with all departments.
• Establishes and maintains positive, professional relationships with clients.
• Complies with accounting standards (deposits, direct billing, and pre-payment).
• Confirms accurate revenue posting and client billing.
• Develop a full working knowledge of all applicable standards, policies and procedures.
• Attends required meetings.
• Achieves client sentiment goals.
• Must adhere to Columbia Hospitality Policies and Procedures.
  
  

Additional job functions may be assigned based on the property’s business needs as determined by the General Manager and Seattle Support Center Leadership.

The Nitty Gritty

• Minimum of 1-3 years of hospitality sales experience.
• Possess knowledge and expertise in sales and/or event management with strong sales and negotiation skills.
• Attention to detail with the ability to accurately read/write business correspondence effectively.
• Ability to think creatively and develop innovative solutions or approaches.
• Strong personal skills, including time management, information analysis, problem-solving, planning and organizing, decision making, problem solving, and delivery of results.
• Demonstrates a strong grasp of mathematical operations. Ability to add, subtract, multiply and divide in all applicable units of measure, using whole numbers, fractions, and decimals. Ability to compute discounts, interest, commissions, proportions, and percentages.
• Technical proficiency in Microsoft Office; Word, PowerPoint, Teams, OneNote, and Excel. Knowledge of hospitality sales platforms a plus.
• Proficiency in conducting client research, gathering relevant information, and staying updated on industry trends and developments.
• Ability to travel (including air or car, hotel overnight stays, and client entertainment.)
  
  

Where you'll Work:

Callicoon Hills a century-old hotel celebrating all that nature has to offer in Catskills, New York. With access to hiking, swimming, fishing, and more, the 23-acre, 65-room, and 11 A-frame glamping cabins property also offers countless outdoor communal spaces, with a seasonal pool, yoga deck and fitness center, two saunas, patios with fire pits and Adirondack chairs, covered porches with rocking chairs, a picturesque lake and bustling creek, and so much more. Staying true to the seasons of the bountiful Hudson Valley, Callicoon Hills offers a seasonally driven restaurant, Conover Club, and cafe, Rise & Shine Coffee Shop, both open to hotel guests and locals alike.

The property’s four main areas include The Boarding House, The Pool House, The Ridge Rooms, and The A-Frame Cabins. Callicoon Hills is also home to a fully restored 1959 English hay press Barn (perfect for weddings and events), brought to the Catskills from Indiana. With hand-hewn beams, a 40-foot ceiling, and an open cupola that lets in a flood of daylight or a starry night sky, the Barn overlooks the lake at the valley of the mountain and connects to stone pathways that take guests to the nearby creek.

The Fine Print

Columbia Hospitality, Inc. is an equal opportunity employer committed to an inclusive environment without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, or any other protected status in accordance with applicable law. We strive for excellence in every position within the company and select the most qualified people who embrace our service philosophy and these values.

Accountability | Creativity | Enthusiasm | Honesty | Inclusion | Respect

Columbia Hospitality is a national management and consulting company with more than 25 years of experience in creating hospitality solutions and delivering exceptional experiences. Our portfolio includes award-winning hotels and resorts, premier residential communities, restaurants and bars, private and public golf clubs, conference centers, and distinctive venues. Columbia Hospitality has been consistently recognized as one of the Top Companies to Work for in Washington by Seattle Business Magazine and Puget Sound Business Journal for their commitment to creating a fun, dynamic and nurturing work environment for team members.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Hospitality

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