Events Account Manager

01A; Austin (TX); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Healthcare coverage

Equity plans

Paid parental leave

Flexible time off

Job summary

Navan is seeking an Events Account Manager to drive revenue by maximizing client value from Navan’s corporate events and group travel solutions. You will own renewals, lead cross-sell opportunities, and build executive sponsorship across client organizations.

You will collaborate with Sales, Product, Finance, Operations, and executive leadership to delight customers, maximize platform adoption, and scale core revenue in a fast-growing environment.

Qualifications

• 5 years in Account Management, Customer Success, or Sales within fast-growing SaaS or events environment.
• Proven retention, adoption, and expansion track record.
• Strong strategic and analytical abilities with data-driven mindset.
• Excellent communication and relationship-building across stakeholder levels.
• Proactive, high-energy self-starter with customer-delight mindset.

Responsibilities

• Manage post-sales relationships and ensure revenue from events is realized.
• Build executive sponsorship from planners to C-level executives.
• Maximize platform adoption across clients for event programs.
• Exceed revenue targets through renewals and upsell opportunities across geographies.
• Cultivate multi-level sponsorship and align with Product and Operations on client needs.
• Maintain expertise in Navan's event tools and group travel workflows.
• Travel to client sites for on-site engagement and executive reviews.

Skills

Account Management

Customer Success

Sales

Strategic Thinking

Communication

Education

Bachelor's degree or equivalent

Tools

Salesforce

Job description

As an Events Account Manager at Navan, your mission is to drive revenue by maximizing the value clients derive from Navanʼs corporate events and group travel solutions. You will act as a trusted advisor, building deep client relationships to ensure seamless onboarding, optimized platform engagement, and comprehensive management of their event programs and event strategy. You will own individual event renewals and cross-sell and upsell services across the Navan Events lines of business. This highly visible role collaborates closely with Sales, Product, Finance, Operations, and C-suite leadership to delight clients and scale core revenue.

You are joining a fast-paced, high-growth environment where innovation is continuous, passion drives results, and adaptability is key.

What You’ll Do

• Manage Post-Sales Relationships: Drive post-sales success for accounts by ensuring any events sold by pre-sales are booked through Navan Events and estimated revenue is realised.
• Build Executive Sponsorship: Establish trusted advisor relationships from event planners and program admins up to C-level executives.
• Maximize Platform Adoption: Work with clients to direct all of their smaller event logistics programs through the Navan platform.
• Exceed Revenue Targets: Retain existing event revenue, secure events renewals, and execute upsell/cross-sell opportunities across new departments, use cases, and geographies.
• Cultivate Account Champions: Broaden internal networks within client organizations to secure multi-level sponsorship.
• Cross-Functional Alignment: Partner with Product, Support, and Operations teams to surface client requirements and improve event-specific platform features.
• Maintain Subject Matter Expertise: Master Navanʼs event management tools, group travel workflows, and competitive market positioning.
• Onsite Engagement: Travel to customer sites and key corporate events as necessary to support execution and executive reviews.
• Strategic Meetings Management: For certain strategic clients use data from the online platform events data to work with the client to contract all meetings & events being booked with Navan.

What We’re Looking For

• Experience: 5 years in Account Management, Customer Success, or Sales within a fast-growing SaaS, business travel or events environment, preferably with exposure to corporate events, meeting management, or travel tech.
• Track Record: Proven history of meeting or exceeding retention, adoption, and expansion quotas.
• Strategic & Analytical Skills: Ability to leverage data to demonstrate event ROI, solve complex client challenges, and prioritize key growth initiatives.
• Communication: Exceptional presentation and relationship-building skills tailored to diverse stakeholder levels.
• Mindset: A proactive, high-energy self-starter with strong EQ, adaptability, and a commitment to customer delight.
• Education: Bachelorʼs degree or equivalent practical experience

Navan uses AI-assisted Automated Employment Decision Tool (Metaview) to assist with evaluating resumes against job qualifications for this role. All final decisions are made by human recruiters and hiring managers.

Human oversight: Metaview does not automatically reject candidates or make final hiring decisions. Our recruiters and hiring managers review all outputs and make the final hiring decision regarding every application.

Please refer to our Candidate Privacy Notice for more information about our processing of personal data, and your rights.

About Navan

Navan (Nasdaq: NAVN) is the global AI-powered business travel and expense platform that makes travel easy for frequent travelers. From finding flights and hotels, to automating expense reconciliation, with 24/7 support along the way, Navan delivers an intuitive experience travelers love and finance teams rely on. See how Navan customers benefit and learn more at navan.com.

Culture of Excellence

Our team is our competitive edge — a high-performance group of smart, driven people committed to winning together. This dedication to excellence is why we’ve been recognized as a Best Place to Work by Built In (2023–2026), a G2 Best Global Software Company (2025–2026), Forbes Cloud 100 (2022–2025), and CNBC Disruptor 50 (2022–2025). At Navan, we provide an environment where top talent excels, offering the autonomy and fast-paced trajectory needed to build a defining career and do the best work of your life.

Our Benefits

• Navan offers a comprehensive benefits program designed to support your well-being, financial security, and life outside of work. Our benefits, thoughtfully tailored by country to meet local needs, include healthcare coverage, insurance offerings, and wellness resources for you and your family.
• We support long-term financial growth through retirement savings programs and opportunities to participate in our equity plans, so you can share in Navan’s success.
• To promote balance, we offer flexible time off, country-specific holidays, and paid parental leave for all new parents.
• Additional benefits include connectivity and commuting support*, mental health resources, and exclusive travel-related perks.
• Wherever you’re based, our benefits evolve with you.

Workplace Policy

Navan believes in the value of in-person connections, whether that’s sitting down to have lunch with one another, taking a walking 1:1, or collaborating in a room together. The connections forged through face-to-face interactions improve company culture and drive business results. Navan invests in global office spaces — in the U.S., Europe, and Asia, among others — that feel welcoming. In-office perks such as company-provided lunches and happy hours create a strong team environment to help you do your best work. Our employees work from the office four days a week. Please expect this policy for all roles that are tied to an office.

Equal Opportunity

Navan is an equal opportunity employer. We make all employment decisions based solely on merit. We provide equal employment opportunity to all applicants and employees without discrimination on the bases of race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We prohibit any such discrimination or harassment. This policy applies to all terms and conditions of employment, including hiring.

Accommodations

Navan complies with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable state or local law. Navan will reasonably accommodate qualified individuals with a disability in connection with applications for employment as required by law.

If you need any assistance or accommodations due to a disability, you are welcome to email us at [e-mail].

Candidate Privacy Notice and Use of AI

As part of the recruitment process, certain personal data may be processed using automated tools, including tools that use AI. For details on how Navan collects and uses your personal data, please review Navan's Candidate Privacy Notice here.

Job Search Best Practices

We have been made aware of recruitment scams involving fraudulent attempts to lure job seekers into sending money or personal information in return for fake job offers or coerce them into purchasing equipment by electronic funds transfer (Zelle, Venmo, etc.) Legitimate Navan recruiters will never ask for money in any recruitment or onboarding activities. All available job openings at Navan will be posted on Navan’s website and all Navan recruiters will be reachable through an email address ending in “@navan.com” or “@navan.tech” or "@talent.navan.com".

*Applies to select locations.