Event & Technical Support Assistant

Northern New Mexico College; New Mexico; Hybrid; USD 40,000 - 45,000; Full time

Job summary

Northern New Mexico College in Espanola, NM seeks an Event & Technical Support Assistant to ensure AV systems are set up, operated, and broken down for campus events and CFA programs. You will work with diverse groups, coordinate technical needs, and deliver strong customer service across events and workshops.

The role supports students, faculty, staff, visiting artists, and the public, reporting to the Director of Integrated Studies.

Qualifications

• High School Diploma required.
• 1–3 years of AV support, event technology, or IT support.
• 1–3 years of operating an auditorium.

Responsibilities

• Set up, operate, and troubleshoot AV, lighting, and stage functions for events.
• Maintain, test, and inventory equipment to ensure functionality.
• Coordinate technical requirements with organizers, faculty, staff, and clients.
• Provide excellent customer service to campus clients and visitors.
• Train users on AV equipment and systems.

Skills

Public relations

Communication

Organization

Scheduling

AV troubleshooting

Customer service

Teamwork

Multitasking

Computer skills

Education

High School Diploma

AA/BA in digital media arts or related field

Tools

Soundboard

Lightboard

Projectors

Microphones

Job description

## Event & Technical Support AssistantApplylocations: Northern New Mexico College, Espanola, NMtime type: Full timeposted on: Posted Todayjob requisition id: JR111535**Compensation:**$40,000-$45,000/annually**Compensation Type:**Exempt**Employment Type:**Regular**Scheduled Weekly Hours:**40**Grade:**E01**Department:**Community Outreach**Position Summary**This position will ensure the successful setup, operation, and breakdown of audiovisual (AV) and event technology systems. This role supports student activities, campus events, and Center of the Fine Arts (CFA) for Northern New Mexico College (NNMC) on Española and El Rito Campuses. The position, in conjunction with the Events & Student Life Coordinator, Director of Integrated Studies/Arts, and other campus divisions, develops programming that demonstrates innovation, diversity, and service excellence through community outreach and marketing for participants, including students, faculty, staff, visiting artists, and the public. This position reports to Director of Integrated Studies.**Duties & Responsibilities*** CFA Building Coordination: Work in cooperation with the Office of the President, Office of the Provost & Vice President for Academic Affairs, Office of the Associate Vice President for Student Success, Facilities Department, Arts and Human Sciences Department to coordinate and direct NNMC event calendars, program administration, support special events, and curriculum-supplementing workshops; develop instruction exhibit management, digital media, and specialized installations on a case-by-case basis; coordinate exhibitions and workshops.* Set up, operate, and troubleshoot AV, lighting, and stage functions for events (e.g., microphones, sound system, projectors).* Maintain, test, and inventory equipment to ensure functionality.* Coordinate technical requirements with the event organizers, faculty, staff, and external clients.* Create and coordinate the schedule and plan for events to meet guests' needs and expectations and best highlight NNMC's distinctive program strengths, which include prospective and current students in performing arts.* Communicate with administration, faculty, and staff concerning specific roles in visits or events, including one-on-one appointments, presentations, technical needs, campus tours, signage, displays, overnight accommodations, catering, and meals.* Deliver excellent customer service to campus clients.* Provide basic training or guidance to users on AV equipment and systems.* Must be responsive and thorough with communication.**MINIMUM QUALIFICATIONS:*** High School Diploma* One to three years of experience in AV support, event technology, or IT support* One to three years of experience operating an auditorium.**PREFERRED QUALIFICATIONS**:* AA or BA Degree in digital media arts, audio engineering, theatrical production, or related field.* Five years of demonstrated experience in event planning, theatrical or live performance productions.* Demonstrated skills in written and oral communication.* Experience with and a demonstrated commitment to working with a multicultural student population.**KNOWLEDGE, SKILLS, AND ABILITIES:*** Demonstrate highly developed people and public relations skills.* Exhibit strong communication, organizational, and management skills.* Demonstrate knowledge of sound reinforcement and microphone selection.* Demonstrate proficient soundboard and lightboard operation skills.* Ability to operate and troubleshoot sound, video, and lighting in performance spaces.* Desire to create a hospitable and informative student visit program.* Ability to work accurately and be detail oriented.* Ability to work independently and be self-motivated.* Demonstrate proficient computer skills.* Ability to multitask and remain flexible in a highly dynamic environment.* Willingness to function within a team environment to cover needs as they arise.* Demonstration in proficient scheduling.* Value efficient communication.* Demonstrate conflict resolution.**PHYSICAL DEMANDS:*** Repetitive hand motions and prolonged use of the computer.* Must regularly lift and move up to 50 pounds.* Sitting for extended periods.* Bending over or crawling in tight spaces.* Working on an extendeddetail-orientedadder or scissor lift.* Bending over high drops with a safety harness.* Handling and adjusting high voltage electrical equipment and sensitive electronic systems.**WORK ENVIRONMENT:**This is a varied work environment that involves working in the dark, in a theater with tripping hazards, and in an office setting for paperwork, daily organization, and outreach. During live events operations will be varied including in the production booth, on high elevation catwalks over the main theater, and in smaller operations in the little theater.**Best consideration date: July 24, 2026****APPLICATION PROCEDURE:** A complete application must include: 1) a letter of interest, 2) a résumé, 3) copies of unofficial transcripts conferring the required degree and preferred if applicable, and 4) names, addresses, and phone numbers of three professional references.Candidates invited for on-campus interviews will be required to submit official transcripts.References will be contacted in conjunction with on-campus interviews.**EEO STATEMENT:** NNMC is an equal opportunity employer.