Event Support Specialist

TechDigital Group; San Francisco (CA); On-site; USD 60,000 - 80,000; Full time

Job summary

A dynamic tech company is seeking an individual to ensure employee engagement at events by managing staffing and logistical needs. This role requires expertise in event registration, project management, and proficiency with tools like Google Sheets and Tableau. The ideal candidate is highly organized, detail-oriented, and capable of thriving in a fast-paced environment. If you possess strong communication skills and enjoy working cross-functionally, we invite you to apply.

Qualifications

• 2 years successful experience in event registration or project management.
• Comfortable using complex formulas and large data sets in spreadsheets.
• Exceptional communication skills in a cross-functional environment.

Responsibilities

• Manage timelines and accuracy of staffing deliverables.
• Support staffing leads in tool maintenance.
• Track metrics according to KPIs.

Skills

Event registration experience

Content management

Project management

Database management

Problem-solving

Communication skills

Organizational skills

Tools

Google Sheets

Excel

Tableau

GSuite

Slack

RainFocus

Job description

Overview

This role is specific to the employee experience at our events, playing a critical role in supporting employee engagement & staffing for Salesforce's customer events. This position will support the Staffingforce event leads and the reporting and analytic needs of the team.

Responsibilities

• Manage timelines and accuracy of all staffing deliverables
• Support staffing leads in the building and maintenance of the Staffingforce tool (Rainfocus)
• Track relevant metrics according to KPIs aligned to the Employee Engagement Center of Excellence
• Perform audits and reporting to monitor staffing and ensure employee compliance
• Travel onsite to support the event execution for staffingforce, as needed
• Other duties as assigned

Qualifications

• 2 years successful event registration, content management, or project management experience
• Comfortable using complex formulas, pivot tables, vlookups, and large data sets in google sheet, excel, or Tableau.
• Creative mindset and ability to come up with unique solutions
• Highly organized and detail-oriented with exceptional database management skills
• Exceptional communications skills and experience working in a highly cross-functional organization
• Ability to thrive in fast-paced environment with complex requirements, competing priorities, and last minute changes
• Adept at working on multiple projects at once, setting priorities, working independently, problem solving, improvising, and functioning as part of a team that often must perform under pressure
• Self-starter who can prioritize workload in a strict deadline-oriented environment
• Ability to manage up on tasks and communicate out to the team, know when to ask for help
• Willingness to take on additional tasks and roles with a "can-do” attitude
• Knowledge of GSuite, Slack, and RainFocus is preferred