Event Supervisor: Guest Experience & Team Leader

Stars and Strikes Family Entertainment Centers; Concord (NC); On-site; USD 52,000 - 80,000; Full time

Benefits offered by this job

Free bowling, laser tag & gameplay!

Monthly rewards

Company-wide contests

Health & 401k Benefits for Eligible  -

Paid-Time off

Job summary

Stars and Strikes Family Entertainment Center is seeking outgoing, energetic personalities to join our team as an Event Manager. You will oversee the execution of all events following Stars and Strikes' standards and guest service processes, ensuring memorable experiences for guests.

The ideal candidate embraces hospitality, coordinates, executes, and follows up on events with enthusiasm. Strong leadership, organization, and communication skills are essential in a fast-paced environment.

Qualifications

• Experience in a high-volume environment.
• Demonstrated leadership experience.
• Strong verbal and written communication skills.
• Excellent organizational and time-management abilities.
• Hospitality or Food & Beverage experience is a plus.
• Must be able to work weekends and holidays.

Responsibilities

• Interview, select, train, schedule, coach, and support Event and Birthday Hosts.
• Interact with every parent and serve as the point of contact for all parties.
• Responsible for the successful execution of all parties and events.
• Establish rapport with meeting planners while promoting Stars and Strikes services.
• Monitor, replenish, and update marketing materials including printed and digital collateral.
• Manage an inventory of event supplies.

Skills

High-volume experience

Leadership experience

Verbal and written communication

Organizational and time management

Hospitality / Food & Beverage a plus

Job description

Stars and Strikes Family Entertainment Center is seeking outgoing, energetic personalities to join our team as an Event Manager. You will oversee the execution of all events following Stars and Strikes' standards and guest service processes, ensuring memorable experiences for guests.

The ideal candidate embraces hospitality, coordinates, executes, and follows up on events with enthusiasm. Strong leadership, organization, and communication skills are essential in a fast-paced environment.