Event Staff/Security - Austin TX Metroplex

5 STAR Event Services; Austin (TX); On-site; USD 16,531 - 24,796; Part time

Job summary

5 STAR Event Services is seeking part-time Event Staff/Security Guards in the Austin, TX area to help ensure safety and guest comfort at live events. Responsibilities include safeguarding public and private venue areas, screening guests, managing crowd flow, and responding to incidents with professional communication.

Ideal candidates will have a High School diploma or GED, be at least 18, and hold a Texas Level II Security Guard Card.

Qualifications

• High School diploma or GED equivalent.
• At least 18 years of age.
• Reliable forms of communication and transportation.
• Texas Non-Commissioned Guard Card (Level II) training and background process.

Responsibilities

• Enforce venue integrity across public and private areas.
• Monitor entry/exit points for designated areas.
• Conduct bag searches and ticket/credential screening.
• Greet and direct guests to seating and services.
• Maintain open access routes for patrons and vehicles.
• Receive and act on patron complaints per policies.
• Enforce facility policies and report suspicious activity.
• Assist with orderly evacuation during emergencies.
• Provide security escorts as required per event.

Skills

Customer service

Written and oral communication

Multitasking

Calm under pressure

Education

High School diploma or GED

Texas Level II Security Guard Card

Job description

Job DetailsJob Location: Central Texas - Austin, TX 78744Position Type: Part TimeEducation Level: High SchoolTravel Percentage: NoneJob Shift: AnyJob Category: Customer ServiceEVENT SECURITY/EVENT STAFF (PT)

5 STAR Event Services is adding to our Security & Guest Services team for upcoming events in the Austin, TX Metroplex. Get paid to work awesome events!

Check out our current Event Calendar here: www.5starstaff.com/calendar

Description: Event Staff/Security Guards are responsible for the safety and comfort of all clients, guests and other employees.

Duties

• Enforce and uphold the integrity of public and private areas of the venue
• Monitor entry and exit points to specific areas of the venue
• Perform routine search procedures including bag searches and screening of guests and their tickets, bags, credentials, etc. prior to guest entry to ensure that no prohibited items enter the venue
• Greet and direct guests to seating areas and various services
• Maintain open and smooth access routes of patron/vehicle walkways
• Receive and act on complaints from patrons according to policies and procedures
• Enforce all policies and procedures throughout the facility and report any suspicious behaviors or activity
• Aide in the direction of orderly evacuation of the building during emergencies
• Provide security escorts per event requirements

Qualifications

• High School diploma or GED equivalent
• At least 18 years of age
• Reliable forms of communication and transportation
• LEVEL 2 SECURITY: Texas Non-Commissioned Guard Card (Level II Training & Exam provided for free. All applicants are required to apply, pass exam, submit to fingerprinting, and criminal background check.)

Skills and Abilities

• A strong customer-service attitude and professional appearance
• Possess excellent written and oral communication skills
• The ability to understand and interpret credentials, documents, signs, rules, policies, and instructions
• The ability to communicate effectively with clients, patrons and other employees
• The ability to multi-task, cross-train and learn new skills quickly
• The ability to remain calm and level-headed under high-pressure situations

Physical Requirements

• Full physical and mental dexterity with the ability to walk, stoop, kneel, crouch, hear, see and speak English clearly
• The ability to walk and stand for extended periods of time (shift duration)
• The ability to lift 25lbs.

Work Environment

• Elevated noise levels. Athletic and musical events can be very loud and employees must be prepared to be exposed to increased noise levels. Ear plugs are available upon request.
• An energetic and fast-paced environment
• Crowds
• Working outdoor venues. Some of the events we work take place outside or in open-air venues, and take place rain or shine. Reasonable accommodations are made to assist with employee comfort when necessary (tents, rain ponchos, drinking water, etc.)
• Evening and weekend work schedules. Many events take place in the evenings and on the weekends. Flexible availability is required.

Company

5 STAR Event Services is a specialty Event Security/Staff provider specializing in the sports and entertainment industries. Since 2000, our security officers and event staff personnel have delivered industry leading service to fans at more than 40,000 events in Houston, Austin, and San Antonio, Texas. Our clients include, Circuit of the Americas, NASCAR, Formula 1, MotoGP, H-E-B Center at Cedar Park, AHL Hockey, G League Basketball, LovB Volleyball, stadiums, arenas, theaters, symphonies, festivals, conventions + more

Why We Work for 5 STAR:

• Exciting & Interesting Work - Community & Public Events
• Flexible Schedules!
• Sense of Connection - Team Structure: Together Everyone Achieves More!
• Competitive Pay - Get $ to be part of the Best Events!
• Not Just a Temp Job, Events Year Around!
• Develop Skills - Customer Service, Security & More!
• Have Fun! Get to Know Your City, Your Teams.

Visit our website: www.5starstaff.com

5 STAR Event Services · 501-1000 employees · Founded 2000 · DPS License # B09954 · Privately Held· Women's Business Enterprise - Equal Opportunity Employer

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