Event Staff - Glass City Center

BEST Crowd Management; Toledo (OH); On-site; USD 10,000 - 60,000; Part time

Job summary

Join a dynamic team at a leading event management company as Event Staff at the Glass City Center. You will provide exceptional customer service, assist with event set-up, and ensure a safe and enjoyable experience for attendees. Ideal candidates are enthusiastic, reliable, and possess strong communication skills. This part-time role offers flexible scheduling and opportunities for career growth within the company.

Benefits

Competitive pay based on experience

Opportunities for career growth

Training and development programs

Flexible scheduling options

Positive and supportive work environment

Qualifications

• Previous experience in customer service, hospitality, or event-related roles is advantageous.
• Flexibility to work evenings, weekends, and holidays based on event schedules.

Responsibilities

• Provide outstanding customer service by warmly welcoming and assisting event attendees.
• Assist with event set-up, including arranging equipment and placing signage.
• Monitor event areas to ensure cleanliness and compliance with venue policies.

Skills

Communication

Problem Solving

Education

High school diploma or equivalent

Job description

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Job Details

Job Title: Event Staff - Glass City Center

Company: BEST Crowd Management

Location: Toledo, OH

Pay: $15 / hr

Job Type: Part-time

Summary

Join the dynamic and customer-focused team at BEST Crowd Management as an Event Staff member. As part of our Event Services team, you will play a crucial role in providing exceptional service and creating memorable experiences for event attendees. We are seeking enthusiastic, reliable individuals passionate about delivering outstanding customer service.

Responsibilities

• Provide outstanding customer service by warmly welcoming and assisting event attendees with their needs.
• Assist with event set-up, including arranging equipment, placing signage, and other tasks as assigned.
• Monitor event areas to ensure cleanliness, organization, and compliance with venue policies.
• Answer questions and provide information about the event, facilities, and amenities to guests.
• Guide and direct guests to appropriate locations, such as seating areas, restrooms, concession stands, and exits.
• Address guest inquiries, complaints, or issues promptly and professionally.
• Collaborate with event staff, vendors, and team members to ensure smooth event operations.
• Assist with crowd management, when necessary, to ensure a safe and enjoyable experience for all attendees.
• Adhere to company policies, procedures, and guidelines to maintain a high standard of professionalism and service excellence.

Requirements

• Be at least 18 years old (age requirements may vary depending on local regulations).
• Hold a high school diploma or equivalent (some college education is preferred).
• Previous experience in customer service, hospitality, or event-related roles is advantageous.
• Excellent communication and interpersonal skills to interact effectively with diverse individuals.
• Strong problem-solving abilities and the capacity to remain calm and professional in high-pressure situations.
• Flexibility to work evenings, weekends, and holidays based on event schedules.
• Physical stamina to stand, walk, and engage in physical activities for extended periods.
• Demonstrated reliability, punctuality, and a strong work ethic.

Benefits

• Enjoy competitive pay based on your experience and qualifications.
• Opportunities for career growth and advancement within the company.
• Enhance your skills and knowledge through training and development programs.
• Flexible scheduling options to accommodate your personal needs.
• Be part of a positive and supportive work environment that values diversity and inclusion.

EEOC Statement

It is the policy of BEST, A GardaWorld Company, to provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age, veteran status, or disability in accordance with applicable federal laws. The company also complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including hiring, placement, assignment, promotion, termination, layoffs, recalls, transfers, leaves of absence, compensation, and training. Requests for sex or other classifications protected by law are not honored unless based on a bona fide occupational qualification.

Additional Info

License #201421002286

Seniority level

Entry level

Employment type

Part-time

Job function

Management and Manufacturing

Industries

Events Services