Event Staff, Athletics - Temp/Casual

University of Minnesota; Saint Paul (MN); On-site; USD 17,331 - 24,684; Part time

Benefits offered by this job

Retirement plan options

Job summary

The University of Minnesota seeks Event Staff to work as ushers or ticket takers at home Gopher events. Responsibilities include monitoring tickets and providing customer service to fans. Ideal candidates will be energetic, customer-focused, and able to work in various weather conditions.

This role requires being available for evening and weekend events, standing for long periods, and possessing customer service experience. The pay starts at $15.25 depending on qualifications.

Qualifications

• Must be 18 years of age or older.
• Ability to stand for long periods.
• Willingness to work evenings and weekends.

Responsibilities

• Serve as ushers or ticket takers at events.
• Monitor ticket authenticity and assist fans.
• Provide exceptional customer service.

Skills

Customer service experience

Ability to work in various weather conditions

Energetic and self-motivated

Job description

Overview

Gold Coats - Event staff will serve as ushers or ticket takers at home Gopher events for any of our varsity sports. Ticket takers are assigned to a specific entry gate and monitor the authenticity of every ticket used to enter a University of Minnesota Athletics Venue. Ushers are assigned to certain areas of each facility to help provide customer service for fans attending our events. They will help answer questions, provide direction, and help resolve any issues that arise over the course of an event. Ushers and ticket takers are essential to the overall game day experience for our fans.

Qualifications

• Must be 18 years of age or older
• Must be able to stand for long periods of time
• Must be willing to perform all job functions in the weather conditions present in an outdoor stadium as well as indoor venues
• Ability to work events that take place on evenings and weekends
• Willingness to work in the same location every game
• Relatable hospitality, guest service, or other direct customer contact experience with heavy emphasis on providing an exceptional level of customer service and satisfaction
• An energetic, positive, and self-motivated person

Pay and Benefits

Pay Range: $15.25; depending on education/qualifications/experience. Retirement plan options are available for Civil Service, Faculty, Labor-Represented, Professional & Administrative, and Temp Casual classifications. Learn more about retirement plans.

Employment Requirements

Any offer of employment is contingent upon the successful completion of a background check. Our presumption is that prospective employees are eligible to work here. Criminal convictions do not automatically disqualify finalists from employment.

Diversity

The University recognizes and values the importance of diversity and inclusion in enriching the employment experience of its employees and in supporting the academic mission. The University is committed to attracting and retaining employees with varying identities and backgrounds. The University of Minnesota provides equal access to and opportunity in its programs, facilities, and employment without regard to race, color, creed, religion, national origin, gender, age, marital status, disability, public assistance status, veteran status, sexual orientation, gender identity, or gender expression. To learn more about diversity at the U: http://diversity.umn.edu