Event Staff

Paylocity; Tacoma, Northern (WA, KY); Hybrid; USD 28,000 - 29,000; Part time

Job summary

Tacoma Arts Live is a 501(c)(3) nonprofit with a 45-year history, seeking part-time Event Staff to coordinate and execute event operations and manage volunteers. Shifts are mainly evenings and weekends, typically 10-20 hours per week, with overtime eligibility over 40 hours and sick leave accrual under state law.

Pay rate is $20 - $21 per hour. Responsibilities include leading day-of staff for events at the Tacoma Armory or offsite, collaborating with the Operations Team, greeting patrons,

Qualifications

• Must be 21 or older to serve alcohol.
• Current WA Food Handler’s Card and WA Class 12 alcohol server permit, or ability to obtain at employer’s expense.
• Excellent customer service and strong written and verbal communication.
• At least one year of event management and supervisory experience.

Responsibilities

• Serve as the lead event staff for Tacoma Arts Live events at the Tacoma Armory or offsite.
• Coordinate with Operations and other team members for successful day-of execution.
• Greet patrons, accommodate needs, handle inquiries and resolve disputes.
• Lead volunteers and act as liaison between staff and volunteers on event days.
• Open/close event spaces, manage setup/teardown and document staff hours.
• Enforce Front of House policies and safety regulations.
• Oversee concessions setup, stocking, and POS operations when needed.
• Serve alcoholic beverages in compliance with state policies as required.
• Attend staff and training meetings as required.

Skills

Customer service

Verbal communication

Written communication

Volunteer management

Event supervision

Weekend availability

Education

WA Food Handler's Card

Alcohol server permit (WA Class 12)

CPR certification

Tools

Square POS

Job description

Description

Tacoma Arts Live is a 501(c)(3) non-profit 45 year-old arts organization that is committed to producing the highest quality programs and to the belief that our ability to contribute to excellence in the arts depends on building a community whose members come from diverse cultures, backgrounds, and life experiences. We are seeking Event Staff, and encourage qualified individuals who bring diverse perspectives to the workplace to apply!

Position: Event Staff

Event Staff will be responsible for the efficient coordination and execution of event operations and volunteer management. Event Staff will do so in cooperation with multiple departments including maintenance, stage & production, and box office, while delivering the highest level of customer service and audience experience. Depending on the shift assigned, Event Staff duties may include providing food and beverage sales and services, managing merchandise sales, as well as assisting in the coordination of event set-ups and teardowns.

This is a part-time position and will typically be 10-20 hours per week. Number of shifts can vary depending on the season and number of scheduled events. Events are normally scheduled on evenings and weekends, with most shifts occurring Thursday - Sunday between 10am - 11pm. Event Staff are eligible for overtime if working more than 40 hours in a work week of Monday - Sunday and employees accrue sick leave under the Washington State Paid Sick Leave Law.

Pay rate: $20 - $21 per hour

RESPONSIBILITIES:

• Serve as the lead event staff for Tacoma Arts Live events held either in the Tacoma Armory or offsite.
• Coordinate with and assist the Operations Team and other day-of Event Team members on the successful execution of all day-of tasks and details for assigned events.
• Greet Facility users (patrons, presenters, and/or artists) in a friendly manner, accommodate their needs, and handle inquiries, requests and dispute resolution.
• Manage and lead volunteers during assigned Tacoma Arts Live events. Serve as the liaison between Tacoma Arts Live staff and Volunteers on the day of the event.
• Work independently as opening/ closing person in charge, including set-up and teardown of event spaces as well as closing file paperwork such as house counts, staff hours, and communication of cleaning and security needs.
• Observe and enforce all Front of House policies and safety regulations.
• Be accountable for concessions area including setup and take down of concessions stations, stocking area, operating point of sale, etc when needed.
• Serve alcoholic beverages to patrons according to Washington State Liquor & Cannabis Control Board policies when needed.
• Attend all Staff, Front of House, and other Event-related meetings and trainings when required or necessary.

QUALIFICATIONS:

• Must be 21 or older.
• Have a current WA State Food Handler’s Card, WA State Class 12 alcohol server permit, and CPR certification card, OR be able to obtain them at employer's expense.
• Familiar with point-of-sale systems such as Square preferred
• Have at least one year of event management and supervisory experience.
• Have excellent customer service skills.
• Have strong written and verbal communication skills.
• Be able to handle extended periods of standing, walking, bending and kneeling, as well as lift up to 50 lbs.
• Be able to work weekends, evenings, and on an on-call basis.
• Be professional, organized and enjoy working with the public and as part of a team.

Tacoma Arts Live values:

• Openness (staying transparent and eager to collaborate)
• Joy (celebrating our humanity)
• Courage (smart risk-taking, learning, changing)
• Diversity (reflecting our community onstage and off)
• Inclusiveness (inviting broad access, building strong relationships)
• Stewardship (honoring the legacy we inherit, nurturing the future)

We are committed to supporting a diverse and inclusive work environment, and to fostering creativity, excellence and collaboration. We honor and value the dignity of all individuals, and want all qualified individuals to apply for our positions.

Tacoma Arts Live is an equal opportunity employer and does not discriminate in the hiring of personnel on the basis of race, creed, color, religion, national or ethnic origin, gender or gender identity, age, veteran status, sexual orientation, marital status, disability or any other protected status as provided by law.