Event Staff

LAZ Parking; Knoxville (TN); On-site; USD 18,184 - 25,898; Part time

Benefits offered by this job

Growth Opportunities

Paid training

Free company uniform

Pay Cards

Daily payment option via Payactiv

Job summary

LAZ Parking in Knoxville, Tennessee is looking for Event Staff to provide top-notch customer service at various events throughout the year. The role involves greeting customers, directing traffic, and ensuring safety standards are met.

This part-time position offers flexible hours based on event schedules and a pay rate of $16.00/hr. Strong communication skills and the ability to work outside in varying weather conditions are essential. Opportunities for growth and paid training are available.

Qualifications

• Strong customer service experience preferred.
• Previous experience working in outdoor/extreme weather conditions is preferred.
• Some positions may require a valid driver's license and a clean driving record.

Responsibilities

• Meet and greet each customer with courtesy.
• Direct vehicular traffic within parking facilities.
• Adhere to the uniform dress code.
• Communicate with event management and traffic control.
• Work outside in various weather conditions.

Skills

Customer service

Communication skills

Unsupervised work

Ability to stand for extended periods

Job description

Job Details

• Hiring Immediately
• Part-Time/Event-Based hours (shifts will vary based on start and end times of the events)
• Pay Rate: $16.00/hr
• No offensive visible tattoos. NO FACE TATTOOS. No excessive facial piercings.
• Plenty of events to work throughout the year such as concerts, sports events, comedy shows, wrestling events, etc.

Benefits

• Growth Opportunities
• Paid training
• Free company uniform
• Pay Cards
• We partner with Payactiv – No more waiting for payday! With Payactiv TAP, you can choose to be paid every day or any day of the week at no additional cost!

The Spirit of the Position

The Event Staff members are the front-line personnel responsible for greeting, engaging, and interacting with all customers attending events.

Principal Job Duties

• Meet and greet each customer with courtesy and great customer service.
• Direct vehicular traffic within parking facilities.
• Communicate with event management and traffic control during the event, as well as before and after the event if necessary.
• Drop, move, and pick up parking equipment (cones, barricades, signs, etc.), as required.
• Understand the surroundings and event details to answer questions.
• Accurately distribute tickets (proof of purchase) to each customer.
• Expedite the traffic flow in a timely fashion.
• Adhere to the dress code; Uniform polo tucked in, black professional pants or shorts, and comfortable sneakers in uniform colors.
• Must be able to work outside in any weather condition (rain, snow, wind, heat, etc.) and be on your feet for extended periods.
• Must be able to work the majority of the event season. Events are scheduled days, nights, weekends, and some Holidays.
• Follow all safety standards.
• Communicate with management, supervisors, and traffic directors.
• Answer customer service questions concerning parking, answer general customer inquiries courteously, professionally, and effectively, and refer questions to the supervisor when applicable.
• Will be expected to take direction from Managers, Supervisors, and emergency responders during emergencies.
• Additional duties as assigned.

Experience

• Strong customer service experience preferred.
• Parking industry experience is preferred but not required.
• Previous experience working in outdoor/extreme weather conditions is preferred.
• Some positions may require a valid driver's license and a clean driving record.

Skills

• Ability to communicate professionally and effectively.
• Must be able to work unsupervised.
• Ability to speak, read, and comprehend the English language.
• Must be able to work standing up/on feet for extended periods.

Physical Demands

• Work in the elements – heat, wind, snow, rain, etc.
• Lift, push, and pull at least 15 pounds.
• Stand and walk for extended periods.
• Bend, stoop, squat, and lift frequently throughout a shift.

The physical demands described above must be met by an employee to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with qualified disabilities to perform essential duties/functions.

FLSA Status: Non-Exempt

LAZ Parking is an equal opportunity employer. In all our employment practices, including hiring, we are firmly committed to providing equal employment opportunity (EEO) to all persons, regardless of race, color, religion, sex, national origin, disability, age, genetics, Vietnam era, special disabled, recently separated and other protected veterans, or any other characteristic protected by federal, state, or local law. No question in our application process is used for the process of limiting or excluding any applicant's consideration for employment on such grounds.

This Employer participates in E-Verify.