Event Shift Housekeeping Supervisor

The Florida Panthers; Florida; On-site; USD 52,000 - 64,000; Full time

Job summary

The Florida Panthers are seeking an Event Shift Housekeeping Supervisor to lead the event housekeeping team at Amerant Bank Arena. This full-time role oversees cleaning standards, supplies, and safety practices to ensure an excellent guest experience.

You will train staff, manage schedules, and collaborate with internal and external partners to uphold high facility presentation standards during events and hockey season.

Qualifications

• Prior custodial or housekeeping experience preferred.
• Strong work ethic, resilience, and empathy for teammates and guests.
• Ability to understand and comply with company policies and procedures.
• Receptive to supervision and responsive to management direction.
• Maintains a professional appearance during work hours.
• Excellent verbal communication and interpersonal skills.
• Punctual, dependable, and reliable attendance required.
• Ability to lift up to 25 pounds without accommodation.
• Strong organizational and time-management skills with a high level of attention to detail.
• Ability to work evenings, weekends, and holidays as required by event schedules and hockey season.

Responsibilities

• Supervise event operations and time management for part-time event housekeeping staff; support Alliance staff during event shifts as needed.
• Plan, develop, and manage weekly, monthly, quarterly, and annual housekeeping projects.
• Oversee daily supply usage and assist with ordering event-specific supplies.
• Complete daily shift reports documenting operational challenges, staffing concerns, and facility conditions.
• Train staff on proper use, handling, and storage of cleaning products, chemicals, equipment, and supplies.
• Maintain Safety Data Sheets (SDS) for all applicable products and materials.
• Oversee and perform custodial tasks including sweeping, mopping, shampooing, dusting, polishing, trash removal, window cleaning, and restroom restocking.
• Ensure all cleaning equipment and machinery are maintained in safe, functional working condition.
• Conduct daily walkthroughs of the entire facility to ensure cleanliness standards are met and identify areas requiring repair or improvement; ensure prompt corrective action.
• Complete assigned work orders according to established schedules and priorities.
• Maintain appropriate inventory levels and implement effective inventory control measures to prevent loss or theft.
• Enforce safety standards and maintain a safe working environment at all times.
• Perform other duties as assigned

Skills

Custodial experience

Leadership

Communication

Time management

Guest service

Job description

The Florida Panthers are in their 33rd season in 2026-27 as one of the National Hockey League's premier franchises. As back-to-back Stanley Cup Champions in 2024 and 2025, the Panthers have won 11 of their past 12 postseason series and captured four Eastern Conference Championships. The organization is led by President of Hockey Operations & General Manager Bill Zito, entering his seventh season, and President of Business Operations Michael White, beginning his first full season.

Anchored by a championship culture on the ice, the Panthers are equally committed to building a world-class sports and entertainment platform off of it. The organization focuses on delivering an elite guest experience across all venues, deepening the connection between the team and the South Florida community and continuing to grow the sport for the next generation. The Panthers operate four facilities in Broward County: Amerant Bank Arena in Sunrise which is home of Panthers home games, concerts and events, Panthers IceDen in Coral Springs, the state-of-the-art Baptist Health IcePlex in Fort Lauderdale and renovated War Memorial Auditorium which hosts concerts and events year-round.

The Panthers are owned by Vincent J. Viola, a graduate of the United States Military Academy at West Point and a veteran of the U.S. Army. That foundation of selfless service shapes the organization's identity at every level. The Panthers' pillar program, "Heroes Among Us," honors a U.S. military veteran at every home game, and the Florida Panthers Foundation directs its efforts across four core pillars: veterans' affairs, children's health and education, raising awareness for the endangered Florida Panther and growing youth hockey throughout the region. The organization remains deeply committed to empowering and strengthening the diverse communities of South Florida and the tri-county area.

• Organization: Florida Panthers Hockey Club
• Reports To: Housekeeping Manager
• Employment Type: Full-Time
• Schedule: Flexibility required for evenings, weekends, and holidays based on event schedule

Job Summary

The Event Shift Housekeeping Supervisor is a full-time position responsible for the training, supervision, and performance management of the event shift housekeeping team at Amerant Bank Arena. This role ensures the efficient, timely, and detail-oriented execution of custodial operations throughout the facility.

Key responsibilities include oversight of cleaning standards, proper handling and use of cleaning products, chemicals, and equipment, inventory management, and quality assurance. The Supervisor works closely with internal departments and external partners to ensure the highest level of facility presentation and a positive guest experience.

• Supervise event operations and time management for part-time event housekeeping staff; support Alliance staff during event shifts as needed
• Plan, develop, and manage weekly, monthly, quarterly, and annual housekeeping projects
• Oversee daily supply usage and assist with ordering event-specific supplies
• Complete daily shift reports documenting operational challenges, staffing concerns, and facility conditions
• Train staff on proper use, handling, and storage of cleaning products, chemicals, equipment, and supplies
• Maintain Safety Data Sheets (SDS) for all applicable products and materials
• Oversee and perform custodial tasks including sweeping, mopping, shampooing, dusting, polishing, trash removal, window cleaning, and restroom restocking
• Ensure all cleaning equipment and machinery are maintained in safe, functional working condition
• Conduct daily walkthroughs of the entire facility to ensure cleanliness standards are met and identify areas requiring repair or improvement; ensure prompt corrective action
• Complete assigned work orders according to established schedules and priorities
• Maintain appropriate inventory levels and implement effective inventory control measures to prevent loss or theft
• Enforce safety standards and maintain a safe working environment at all times
• Perform other duties as assigned

Qualifications

• Prior custodial or housekeeping experience preferred
• Strong work ethic, resilience, and empathy for teammates and guests
• Ability to understand and comply with company policies and procedures
• Receptive to supervision and responsive to management direction
• Maintains a professional appearance during work hours
• Strong listening skills with the ability to follow instructions accurately
• Ability to work effectively in large crowds and fast-paced environments
• Excellent verbal communication and interpersonal skills
• Punctual, dependable, and reliable attendance required
• Ability to lift up to 25 pounds without accommodation
• Strong organizational and time-management skills with a high level of attention to detail
• Ability to work evenings, weekends, and holidays as required by event schedules and hockey season

This role is performed within a large arena environment. Noise levels are frequently high, crowd traffic is heavy, temperatures may vary and are often cold, and there may be occasional exposure to pyrotechnics and special effects.

Physical Demands

• Prolonged standing and walking, including moving between work sites over long distances
• Climbing ladders, stairs, scaffolding, and ramps
• Balancing on narrow, slippery, or moving surfaces
• Stooping, kneeling, crouching, and reaching in various directions
• Pushing, pulling, lifting, and grasping objects; lifting items from lower to higher positions requiring use of upper extremities and back muscles
• Repetitive motion of wrists, hands, and/or fingers
• Must be able to communicate clearly through talking and hearing at normal speaking levels

Position Type / Expected Hours of Work

This is a full-time, Exempt (Salaried) position requiring flexible scheduling. Work hours may include nights, weekends, and holidays based on operational and event needs.

At the Florida Panthers Hockey Club, Arena Operating Company, Panthers IceDen, Sanza Food Service, War Memorial Benefit Corporation, and FLA Team Shop, we strive to make every employee feel valued and respected for who they are and the unique contributions they make. We believe that a diverse and inclusive company is a more innovative and successful company, which is why we aim to infuse diversity, equity, and inclusion (DE&I) into all aspects of our culture and our business.

We welcome all to apply and join our team.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.

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