Event Services - Associate

Smithbucklin; Chicago (IL); Híbrido; USD 50.000 - 53.000; Jornada completa

Descripción de la vacante

Smithbucklin, a 650-person employee-owned professional services firm, seeks an Event Services Associate in Chicago or Washington DC. You will support pre-event, onsite and exhibitor services, coordinating floor plans, housing, and communications with clients and vendors.

You should have a Bachelor's degree and 0-2 years of related experience, plus proficiency in Microsoft Office and collaboration tools. The role is hybrid with in-office days and travel expectations described in the posting.

Formación

• Bachelor's degree from an accredited four-year institution.
• 0-2 years relevant professional experience.
• Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Document collaboration tools including SharePoint, Teams, Google Workspace.

Responsabilidades

• Assist with pre-event preparation: F&B orders, menu selection, drafting specs and AV requirements.
• Assist with vendor RFPs, communications, schedules and coordination of services.
• Assist with housing lists, VIP housing management, populating reports.
• Conduct on-going exhibitor communications and provide customer service.
• Utilize floor plan management and CRM software for setting up an exhibit hall floor plan, booth moves, space assignments, booth cancellation and sales reporting.
• Drafting exhibitor communications and exhibitor services manual.
• Assist with gathering information to build a registration website.
• Assist with onsite preparation: ordering supplies, promotional products, onsite procedure documents.

Conocimientos

Detail orientation

Multitasking

Communication skills

Customer service

Educación

Bachelor's degree

Herramientas

Microsoft Office Suite

SharePoint

Teams

Google Workspace

Descripción del empleo

Description
Smithbucklin, a 650-person, employee-owned professional services company with more than 70 years of success serving the association market, is looking for an Event Services - Associate to join our team in Chicago or Washington DC.
Our Event Services unit provides meeting , event, sponsorship, and tradeshow management worldwide through the expertise of our meeting professionals, who manage every facet and detail of our client organizations' events. Our goal is to work closely with a client organization's leaders to create an enjoyable conference experience for all attendees, exhibitors and sponsors, while ensuring a successful outcome based on the organizations' event objectives.
At Smithbucklin, we embody a culture driven by optimism, ambition, expertise, and thoughtfulness, where every team member is empowered to exceed expectations and deliver exceptional results for our clients. Join us in shaping the future of association management, where our values serve as the cornerstone of our success.
What You Will Do

• Assist with pre-event preparation: F&B orders, menu selection, drafting specs and AV requirements
• Assist with vendor RFPs, communications, schedules and coordination of services
• Assist with housing lists, VIP housing management, populating reports
• Conduct on-going exhibitor communications and provide customer service
• Utilize floor plan management and CRM software for setting up an exhibit hall floor plan, booth moves, space assignments, booth cancellation and sales reporting
• Drafting exhibitor communications and exhibitor services manual
• Assist with gathering information to build a registration website
• Assist with onsite preparation: ordering supplies, promotional products, onsite procedure documents
  

This Role Might Be for You If…

• You are highly detail oriented with strong multi-tasking and time management skills, including the ability to effectively prioritize and execute tasks conforming to shifting priorities, demands and timelines
• You have the ability to work both independently and in a team-oriented, collaborative environment
• You have applicable analytical and problem-solving skills
• You possess strong written and oral communication skills
• You have strong interpersonal skills and a high degree of responsibility, initiative and professionalism
• You have demonstrated customer service skills (phone skills, in person, email)
• You have the ability to lift 40 pounds
• You have the ability to travel 10-15%, both domestic and international, and work overtime as needed to attend events and client meetings (may include weekends)
  

Basic Qualifications

• Bachelor's degree from an accredited four-year institution
• 0-2 years relevant professional experience
  

Preferred Qualifications

• At least 6-12 months of experience in an event planning environment is a plus
• Proficiency with basic computer programming, including the Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
• Document collaboration tools (SharePoint, Teams, Google Workspace)
  

Where Do You Fit?
Whether you are just beginning your career or are a mid- or senior-level professional, working at Smithbucklin will offer you countless opportunities to develop transferrable skills, acquire meaningful knowledge and gain rich experiences at an accelerated pace. By working collaboratively with smart, ambitious, multi-talented, genuine and hardworking colleagues, you will build meaningful, deep and enduring relationships that will serve you well throughout your career, regardless of your chosen path. In addition, as a 100 percent employee-owned company, Smithbucklin offers all of our people – regardless of position or compensation – an equal chance to experience the fulfillment and reap the benefits of ownership. As owners, our employees control the destiny of Smithbucklin and are unified in the goal of building a great, enduring company.
Smithbucklin is a hybrid work environment with in-office days established as Monday, Tuesday, and Thursday. Employees will work a standard 40-hour week, with the possibility of additional hours based on project deadlines.
Smithbucklin considers several factors when determining compensation, including a candidate's recent coursework, training, experience, and certifications, among other considerations. The expected pay for this role is $50k - $53k.
Equal Employment Opportunity
At Smithbucklin, Equal Employment Opportunity is our commitment and goal. All qualified candidates will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, marital status or any other protected status designated by federal, state or local law. Applicants are encouraged to confidentially self-identify when applying. Employment is contingent upon successful completion of a reference and background investigation based on position.
Smithbucklin will not sponsor applicants for work visas and as a precondition of employment, you must be authorized to work in the United States permanently.