Event Security Officer (Part-Time) 2026-27

Rocket Mortgage Fieldhouse; Cleveland (OH); On-site; USD 24,796 - 30,307; Part time

Benefits offered by this job

Local B-27 Union membership

Healthcare

Dental

Vision

Retirement

Job summary

Rocket Arena is seeking an Event Security Officer (Part-Time) to help ensure the safety and enjoyment of guests at games and events. You will monitor entrances, handle guest issues, and control access under supervision of Safety/Security Event Sergeants. This role requires flexible hours, weekend availability, and adherence to union guidelines.

Actual compensation will depend on experience. Rock Entertainment Group offers healthcare, dental, vision, retirement, and more.

Qualifications

• High school diploma or GED equivalent.
• Valid State of Ohio identification.
• Flexibility to work any day of the week, including weekends and various shift times.
• It is mandatory that you will be scheduled for all Cavs Games and large concerts, there is a rotation schedule for smaller events.
• Available Monday-Friday from 4:30 PM until 2 hours post-event.
• Available Saturdays and Sundays for any event start time until 2 hours post-event.
• Ability to work all ticketed events at Rocket Arena (mandatory per union guidelines).
• All candidates will be subject to a background check before receiving an offer letter.
• Must maintain a clean, neat appearance and wear complete Rocket Arena issued Security uniform at all times while on duty.

Responsibilities

• Perform event and non-event security duties as assigned.
• Conduct pre-event and post-event building safety inspections.
• Admit authorized personnel according to established security procedures.
• Answer information requests from staff and guests.
• Protect Arena equipment, materials, and structures.
• Manage lost and found items according to team procedures.

Education

High school diploma or GED

Job description

Event Security Officer (Part-Time) 2026-27

1 Center Court, Cleveland, OH 44115, USA

Job Description

JOB SUMMARY: Join our team at Rocket Arena as an Event Security Officer (Part-Time) and play a crucial role in ensuring the safety and enjoyment of guests at exciting events! Under the direction of Safety/Security Event Sergeants, Event Security Officers are responsible for all event-related security at Rocket Arena during games and events. You'll interact with staff, guests, vendors, and visitors while monitoring entrances/exits, handling guest issues, providing information, and controlling access to the venue. We offer competitive pay and the opportunity to be part of an exciting sports and entertainment environment. Join our team and help create memorable experiences for our guests!

All Event Security Officers will join the Local B-27 Union.

ESSENTIAL DUTIES & RESPONSIBILITIES:

• Perform event and non-event security duties as assigned.
• Conduct pre-event and post-event building safety inspections.
• Admit authorized personnel according to established security procedures.
• Answer information requests from staff and guests.
• Protect Arena equipment, materials, and structures.
• Manage lost and found items according to team procedures.

REQUIRED QUALIFICATIONS:

• High school diploma or GED equivalent.
• Valid State of Ohio identification.
• Flexibility to work any day of the week, including weekends and various shift times.
  • It is mandatory that you will be scheduled for all Cavs Games and large concerts, there is a rotation schedule for smaller events.
• Available Monday-Friday from 4:30 PM until 2 hours post-event.
• Available Saturdays and Sundays for any event start time until 2 hours post-event.
• Ability to work all ticketed events at Rocket Arena (mandatory per union guidelines).
• All candidates will be subject to a background check before receiving an offer letter.
• Must maintain a clean, neat appearance and wear complete Rocket Arena issued Security uniform at all times while on duty.

Physical Endurance & Emergency Response Qualifications (REQUIRED):

• Ability to stand for extended periods of 5-7 hours without concerns.
• Capability to maintain alertness and vigilance throughout long shifts.
• Proficiency in navigating multiple levels of stairs repeatedly throughout the shift.
• Ability to navigate one full round of the main concourse in 3 minutes or less.
• Ability to carry 25lbs up and down a flight of stairs.
• Physical fitness to respond swiftly to emergencies, including running or climbing stairs quickly when needed.
• Ability to navigate one full round of the main concourse in 3 minutes or less.
• Sufficient upper body and core strength to assist and move injured guests when necessary.
• Ability to lift and carry heavy objects or individuals during emergency situations.

Preferred Qualifications:

• Previous security experience preferred, not required.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.

Actual compensation will depend on your experience, education/credentials, skills, and how they fit our organizational needs. Rock Entertainment Group offers a robust perks package with healthcare, dental, vision, retirement, and more!

1 Center Court, Cleveland, OH 44115, USA