Event Security - Kohl Center

BEST Crowd Management; Morrisonville (WI); On-site; USD 18,000 - 26,000; Part time

Benefits offered by this job

Competitive pay

Event management experience

Team environment

Job summary

BEST Crowd Management is seeking an Event Security professional for Kohl Center in Madison, WI. The role blends event staff duties with security tasks to ensure safety and a positive attendee experience.

Ideal candidates are 18+, with a high school diploma (college preferred), strong communication, and physical fitness. You must be able to work evenings, weekends, and holidays, and pass a background check and drug screening.

Qualifications

• Must be 18 years or older (age varies by regulations).
• High school diploma or equivalent required; college preferred.
• Experience in event security or related field is a plus.
• Must be physically able to stand/walk for long periods.
• Strong observational and problem-solving skills.
• Excellent communication and interpersonal abilities.
• Able to work in a team and with diverse people.
• Flexibility for evenings, weekends, and holidays.
• Possess a security license or willing to obtain one (if required).
• Background check and drug screen are required.

Responsibilities

• Assist with event setup and arrangement of equipment and materials.
• Monitor access points and conduct security checks for attendee safety.
• Provide friendly customer service and answer attendee inquiries.
• Collaborate with staff and security to maintain safe environments.
• Assist with crowd control and flow of attendees.
• Respond promptly to incidents following protocols.
• Enforce event rules and safety procedures.
• Handle attendee complaints calmly and professionally.
• Adhere to company policies and security guidelines.

Skills

Communication

Observation

Problem-solving

Teamwork

Customer service

Education

High school diploma

Some college preferred

Tools

Security license

Job description

Job Title: Event Security - Kohl Center

Company: BEST Crowd Management

Location: Madison, WI

Pay: $16 / hr - Security

Job Type: Part-time

Summary:

Join the dynamic team at BEST Crowd Management as an Event Security professional. In this role, you will have a diverse range of responsibilities, combining event staff duties with security tasks to ensure a safe and enjoyable experience for event attendees. We are seeking adaptable individuals with excellent communication skills and a strong commitment to customer service and safety.

Responsibilities:

• Assist with event setup, including the arrangement of equipment, signage, and other necessary materials.
• Monitor access points and conduct thorough security checks to prevent unauthorized entry and ensure the safety of attendees.
• Provide friendly and helpful customer service by assisting attendees with inquiries, directions, and general event information.
• Collaborate with event staff and security personnel to maintain a safe and organized environment.
• Assist in crowd management, including controlling entry and exit points and ensuring proper flow of attendees.
• Respond promptly and effectively to security incidents or emergencies, following established protocols.
• Monitor event areas to enforce event rules, regulations, and safety procedures.
• Handle and resolve attendee complaints or conflicts in a calm and professional manner.
• Adhere to company policies, procedures, and guidelines to deliver a high standard of service and security.

Requirements:

• Be at least 18 years old (age requirements may vary depending on local regulations).
• Hold a high school diploma or equivalent (some college education is preferred).
• Previous experience in event security, law enforcement, or a related field is advantageous.
• Possess strong physical fitness and the ability to stand or walk for extended periods.
• Exhibit excellent observational and problem-solving skills.
• Demonstrate exceptional communication and interpersonal skills.
• Work effectively in a team and collaborate with individuals from diverse backgrounds.
• Maintain flexibility to work evenings, weekends, and holidays based on event schedules.
• Possess a valid security license or be willing to obtain one (if required by local regulations).
• Successfully pass a background check and drug screening.

Benefits:

• Enjoy competitive pay based on your experience and qualifications.
• Gain experience in event management and security.
• Enhance your skills in communication, problem-solving, and customer service.
• Network with professionals from various fields, including event management and security.
• Be part of a supportive team that values teamwork, professionalism, and attendee satisfaction.

EEOC Statement: It is the policy of BEST, A GardaWorld Company to provide equal employment opportunities to all employees and applicants for employment without regard to race, colour, religion, sex, national origin, age, veteran status, or disability in accordance with applicable federal laws. In addition, BEST, A GardaWorld Company complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment including, but not limited to hiring, placement, assignment, promotion, termination, layoffs, recalls, transfers, leaves of absence, compensation, and training. It is also the policy of BEST, A GardaWorld Company not to honor requests that employees be assigned on the basis of sex or any other classification protected by law, unless such request is based on a bona fide occupational qualification for that assignment.

License #17428-62