Event Security - Kohl Center

BEST Crowd Management; McFarland (WI); Vor Ort; USD 18.000 - 26.000; Teilzeit

Zusammenfassung

Kohl Center events are staffed by BEST Crowd Management, providing security and customer service to attendees. The role blends event staffing with safety duties to create a safe, enjoyable experience.

We seek adaptable individuals with strong communication, a customer-service mindset, and the willingness to work evenings, weekends, and holidays as events require. A background in security or related fields is valued, with eligibility for required licenses and a background check.

Qualifikationen

• Must be 18 years or older.
• HS diploma or equivalent; some college preferred.
• Previous experience in event security or related field is advantageous.
• Physically fit; able to stand/walk for extended periods.
• Excellent observational and problem-solving skills.
• Exceptional communication and interpersonal skills.
• Team player; able to work with diverse individuals.
• Flexibility to work evenings, weekends, and holidays.
• Valid security license or willingness to obtain one.
• Background check and drug screening required.

Aufgaben

• Assist with event setup and equipment/signage placement.
• Monitor access points; conduct security checks and prevent unauthorized entry.
• Provide friendly customer service and assist attendees with inquiries.
• Collaborate with event staff and security to maintain safety and order.
• Assist in crowd management and control entry/exit points.
• Respond to incidents per established protocols.
• Monitor areas to enforce rules and safety procedures.
• Resolve attendee complaints calmly and professionally.
• Adhere to company policies and guidelines to deliver high service and security.

Kenntnisse

Communication

Interpersonal skills

Observational skills

Problem solving

Teamwork

Customer service

Ausbildung

High school diploma or equivalent

Jobbeschreibung

Job Title: Event Security - Kohl Center

Company: BEST Crowd Management

Location: Madison, WI

Pay: $16 / hr - Security

Job Type: Part-time

Summary:

Join the dynamic team at BEST Crowd Management as an Event Security professional. In this role, you will have a diverse range of responsibilities, combining event staff duties with security tasks to ensure a safe and enjoyable experience for event attendees. We are seeking adaptable individuals with excellent communication skills and a strong commitment to customer service and safety.

Responsibilities:

• Assist with event setup, including the arrangement of equipment, signage, and other necessary materials.
• Monitor access points and conduct thorough security checks to prevent unauthorized entry and ensure the safety of attendees.
• Provide friendly and helpful customer service by assisting attendees with inquiries, directions, and general event information.
• Collaborate with event staff and security personnel to maintain a safe and organized environment.
• Assist in crowd management, including controlling entry and exit points and ensuring proper flow of attendees.
• Respond promptly and effectively to security incidents or emergencies, following established protocols.
• Monitor event areas to enforce event rules, regulations, and safety procedures.
• Handle and resolve attendee complaints or conflicts in a calm and professional manner.
• Adhere to company policies, procedures, and guidelines to deliver a high standard of service and security.

Requirements:

• Be at least 18 years old (age requirements may vary depending on local regulations).
• Hold a high school diploma or equivalent (some college education is preferred).
• Previous experience in event security, law enforcement, or a related field is advantageous.
• Possess strong physical fitness and the ability to stand or walk for extended periods.
• Exhibit excellent observational and problem-solving skills.
• Demonstrate exceptional communication and interpersonal skills.
• Work effectively in a team and collaborate with individuals from diverse backgrounds.
• Maintain flexibility to work evenings, weekends, and holidays based on event schedules.
• Possess a valid security license or be willing to obtain one (if required by local regulations).
• Successfully pass a background check and drug screening.

Benefits:

• Enjoy competitive pay based on your experience and qualifications.
• Gain experience in event management and security.
• Enhance your skills in communication, problem-solving, and customer service.
• Network with professionals from various fields, including event management and security.
• Be part of a supportive team that values teamwork, professionalism, and attendee satisfaction.

EEOC Statement: It is the policy of BEST, A GardaWorld Company to provide equal employment opportunities to all employees and applicants for employment without regard to race, colour, religion, sex, national origin, age, veteran status, or disability in accordance with applicable federal laws. In addition, BEST, A GardaWorld Company complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment including, but not limited to hiring, placement, assignment, promotion, termination, layoffs, recalls, transfers, leaves of absence, compensation, and training. It is also the policy of BEST, A GardaWorld Company not to honor requests that employees be assigned on the basis of sex or any other classification protected by law, unless such request is based on a bona fide occupational qualification for that assignment.

License #17428-62