Event Security Guard - NON D Licensed - FTL War Memorial

thefloridapanthers; Town of Florida (NY); On-site; USD 20,664,000 - 30,307,000; Part time

Job summary

Florida Panthers Hockey Club is hiring for a part-time, event-based Event Security Guard at the FTL War Memorial in Fort Lauderdale, FL. The role supports guest safety, access control, and customer service during events, with preferred D-Licensed staff but non-licensed positions exist depending on events.

Ideal candidates are willing to work evenings and weekends, pass a background check and drug screening, and bring strong interpersonal and organizational skills to a fast-paced venue

Qualifications

• High school diploma or equivalent required.
• Previous security, event staff, and/or customer service experience preferred.
• Flexible schedule with evenings and weekends.
• Excellent interpersonal, organizational, written, and verbal communication skills.
• Must pass a background check and drug screening.

Responsibilities

• Monitor access to restricted areas and exterior doors; maintain a secure environment for all visitors.
• Control guest and vendor access to FTL War Memorial, both inside and outside the venue.
• Check credentials to manage employee and visitor access during events.
• Monitor and respond to security issues or potential risks that may arise during an event.
• Provide excellent customer service to enhance the FTL War Memorial guest experience.
• Escort guests as needed throughout the venue.
• Follow all safety and security policies; report incidents to Supervisor or Management.

Skills

Customer service

Communication

Teamwork

Attention to detail

Flexible schedule

Education

High school diploma or equivalent

Job description

Organization Overview

The Florida Panthers are in their 33rd season in 2026-27 as one of the National Hockey League's premier franchises. As back-to-back Stanley Cup Champions in 2024 and 2025, the Panthers have won 11 of their past 12 postseason series and captured four Eastern Conference Championships. The organization is led by President of Hockey Operations & General Manager Bill Zito, entering his seventh season, and President of Business Operations Michael White, beginning his first full season.

Anchored by a championship culture on the ice, the Panthers are equally committed to building a world-class sports and entertainment platform off of it. The organization focuses on delivering an elite guest experience across all venues, deepening the connection between the team and the South Florida community and continuing to grow the sport for the next generation. The Panthers operate four facilities in Broward County: Amerant Bank Arena in Sunrise which is home of Panthers home games, concerts and events, Panthers IceDen in Coral Springs, the state-of-the-art Baptist Health IcePlex in Fort Lauderdale and renovated War Memorial Auditorium which hosts concerts and events year-round.

The Panthers are owned by Vincent J. Viola, a graduate of the United States Military Academy at WestPoint and a veteran of the U.S. Army. That foundation of selfless service shapes the organization's identity at every level. The Panthers' pillar program, "Heroes Among Us,", honors a U.S. military veteran at every home game, and the Florida Panthers Foundation directs its efforts across four core pillars: veterans' affairs, children's health and education, raising awareness for the endangered Florida Panther and growing youth hockey throughout the region. The organization remains deeply committed to empowering and strengthening the diverse communities of South Florida and the tri-county area.

Event Security Guard - Non D-Licensed

Organization: Florida Panthers Hockey Club

Department: Security

Reports To: Security Supervisor

FLSA Status: Non-Exempt (Hourly)

Employment Type: Part-Time, Event-Based

Location: FTL War Memorial, Fort Lauderdale, FL - On-Site

Schedule: Approximately 15-25 hours per week based on event schedule; primarily evenings, weekends, and occasional holidays

Job Summary

FTL War Memorial and the Florida Panthers are hiring personable, attentive individuals looking for a part-time, event-based role full of excitement. Our Event Security team members play a pivotal role in creating a safe environment for our guests from the moment they enter the venue until the moment they depart.

This role does not require a Florida D Security License. Please note that D-Licensed positions are preferred and non D-Licensed positions are limited based on events.

Essential Functions

• Monitor access to restricted areas and exterior doors, maintaining a secure environment for all visitors
• Control guest and vendor access to FTL War Memorial, both inside and outside the venue
• Check credentials to manage employee and visitor access during events
• Monitor and respond to security issues or potential risks that may arise during an event
• Provide excellent customer service to enhance the FTL War Memorial guest experience
• Escort guests as needed throughout the venue
• Follow all safety and security policies, programs, and procedures; manage crisis situations effectively
• Handle radios professionally, communicating openly and clearly with other team members
• Report all incidents to the Supervisor or Management
• Other duties as assigned

Qualifications

• High school diploma or equivalent required
• Previous experience in security, event staff, and/or customer service strongly preferred
• Upbeat, team-first attitude with a genuine desire to help people
• Passion to work with others and willingness to learn
• Excellent interpersonal, organizational, written, and verbal communication skills
• Assertive, detail-oriented team player with a professional demeanor
• Self-motivated with the ability to work independently when necessary
• Must have a flexible schedule and be available for evenings and weekends
• Reliable transportation required
• Must pass a background check and drug screening

Core Competencies

• Customer Service: Manages customer situations effectively; responds promptly to guest needs and requests for service and assistance
• Ethics: Treats coworkers and guests with respect; works with integrity to uphold the values of the organization
• Adaptability: Adapts to changes in the work environment; manages competing demands and unexpected events with composureProblem Solving: Identifies and resolves problems with sound reasoning; works well in group problem-solving situations
• Attendance & Punctuality: Adheres to scheduling expectations to ensure adequate staffing, positive team morale, and consistent productivity standards

Work Environment

This position works in a venue where the noise level is generally high, crowd traffic is heavy, a