Event Security

Legends Global; Pensacola (FL); On-site; USD 20,664 - 27,552; Part time

Job summary

Legends Global is hiring a part-time Event Security associate for the Pensacola Saenger Theatre. The role focuses on guest safety, access control, and professional guest interaction during events.

You will screen bags, operate entry equipment, and respond to incidents while maintaining a welcoming environment. The position requires flexible hours, including nights and weekends, and emphasizes teamwork, clear communication, and adherence to venue policies.

Qualifications

• Previous customer service experience preferred.
• Experience in guest relations or security is a plus (theatre or event setting preferred).
• Must be able to work flexible hours including nights, weekends and holidays.

Responsibilities

• Accurately check bags entering the theatre using x-ray equipment and re-screen as needed.
• Screen guests, employees and contractors with a magnetometer at entry points.
• Greet guests professionally and verify credentials for access control.
• Clean and disinfect high touch surfaces per shift and assist at ticket kiosks.
• Respond to guest disturbances/incidents promptly and professionally.
• Monitor the crowd and assist guests during emergencies and evacuations.
• Enforce facility policies regarding prohibited items and disruptive behavior.
• Work cooperatively with other departments and vendors within the arena.

Skills

Customer service

Communication skills

Teamwork

Flexibility hours

English proficiency

Job description

## Event SecurityApplylocations: Pensacola, FLtime type: Part timeposted on: Posted Todayjob requisition id: R100123962**Position:** Event Security**Facility:** Pensacola Saenger Theatre**Department:** Operations**Reports To:** Operations Manager or Designee**FLSA Status:** Part-Time, Hourly, Non-Exempt**LEGENDS GLOBAL**Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach. Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component feasibility & consulting, owner’s representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking of world-class live events and venues.The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career. Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. Sounds like a winning formula for you. **Join us!****POSITION SUMMARY:** Legends Global, the leader in privately managed public assembly facilities, is looking for an energetic and friendly individual to fill a part-time Event Security role at the Pensacola Saenger Theatre. Under the supervision of the Operations Manager, the primary focus of this individual is to ensure the safety of guests and secure restricted areas. This is a part-time, event-based, hourly position and assigned shifts may include days, nights, weekdays, weekends, and holidays.**ESSENTIAL DUTIES AND RESPONSIBILITIES*** Accurately check all staff/guests’ bags as they enter the theatre, using x-ray viewing equipment, to determine whether items contain objects that warrant further investigation, and set bags aside for searching or re-screening as indicated by equipment.* Operate a walkthrough magnetometer to screen guests, employees and contractors entering the theatre.* Ensure guests feel welcomed by greeting guests to the theatre in a friendly, professional manner.* Verifies credentials to ensure control of access into restricted areas.* Clean and disinfect high touch point surfaces with a cleaning cloth multiple times per shift, like x-ray equipment, ticket kiosks, handrails, and search tables.* Assist guests in ticket scanning kiosks when needed.* Responds immediately and professionally to guest disturbances/incidents.* Secures the perimeter of ticketed areas.* Arrives for shift on time, neatly groomed and in a clean, pressed well maintained uniform.* Accurately and thoroughly complete incident reports when needed.* Effectively diffuse potentially volatile situations.* Works cooperatively with other departments and vendors within the arena.* Interacts with guests in a polite and professional manner.* Answers guests' questions in a knowledgeable, helpful, and professional manner.* Consistently and continually enforces facility policies and procedures relative to prohibited items, disruptive guests, etc.* Monitor the crowd during all events.* Provide assistance to guests during emergency situations such as sheltering in place and evacuations of the building.* Performs other duties as required to the satisfaction of supervisors and management.**SUPERVISORY RESPONSIBILITIES**This position has no supervisory responsibilities.**QUALIFICATIONS**To perform this job successfully, an individual must be able to perform essential duties satisfactorily. The requirements listed below are representative of the knowledge, skills and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.**SKILLS AND ABILITIES:*** Excellent interpersonal and communication skills.* Must be personable and pro-active in providing assistance to all guests with the highest level of customer service.* Must be able to work flexible hours including nights, weekends and holidays.* Must be able to work in a team environment, interacting with multiple departments.* Understand written and spoken English.* Must be able to communicate in a clear manner with guests and teammates.**PHYSICAL DEMANDS:**The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.* Works in a variety of environments, including but not limited to heights, elevators, darkened theatre, around crowds, loud noises, and flashing lights.* Able to stand for extended periods of time.* Able to navigate a variety of floor surfaces and areas, including walking up and down stairs.**EDUCATION AND/OR EXPERIENCE*** Previous customer service experience preferred.* Previous experience in guest relations or security; ideally in a theatre or event setting preferred.*NOTE:*The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.**Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.**