Event Sales Manager

Lucky Strike Entertainment; San Jose (CA); Remote; USD 38,000 - 54,000; Full time

Benefits offered by this job

Healthcare coverage

Commission incentives

Job summary

Lucky Strike Entertainment in San Jose is seeking a Hybrid Event Sales Manager to drive bookings across multiple venues and manage a dynamic client roster. You will nurture relationships, present venue options, and coordinate event details from inception to post-event follow-up, working closely with the operations team.

The role demands 3+ years in sales, proficiency with Outlook/Teams/Excel and a CRM, and comfort with evening/weekend hours.

Qualifications

• 3+ years in Sales with leadership experience a plus.
• Proficient with Outlook, Teams, Excel and CRM systems.
• Data-driven with strong communication and organization.

Responsibilities

• Respond to event inquiries and convert them into booked events.
• Learn features of properties and relay them to clients for bookings across venues.
• Meet and exceed individual sales KPIs.
• Organize multiple client relationships and manage a busy pipeline.
• Collaborate with Senior Sales Managers and Directors of Sales to guide the team.
• Plan events and coordinate details through the day of the party.
• Manage client relationships during and after events to drive retention.
• Be available for evenings, weekends, and holidays.
• Stay camera-ready for virtual meetings and coaching sessions.

Skills

Sales

Leadership

CRM experience

Multi-unit sales

Tools

Outlook

Microsoft Teams

Excel

CRM

Job description

Overview

Your next adventure starts here! At Lucky Strike Entertainment, great times and exciting opportunities go hand in hand. Join us as an Hybrid Event Sales Manager and become part of a vibrant atmosphere filled with dynamic experiences and endless possibilities. Start making your own luck today! Are you a pro at juggling priorities and exceling at every turn? If so, we've got the perfect role for you. Our Hybrid Event Sales Managers are the ultimate multitaskers, seamlessly navigating between booking events, acting as a go‑to resource for both clients and the team, and collaborating closely with our Operations Team to ensure flawless execution. Say goodbye to the ordinary and hello to a career where you're the master of making magic (and sales) happen!

Essential Duties:

BE A PARTY PRO

• Respond to all event inquiries (that’s a given) and turn those inquiries into booked events.
• Learn the features and benefits of our distinctive properties and event options—and relay them effectively to your clients as you will be booking events across multiple venues.

HIT THOSE NUMBERS

• Meet (nay, exceed) your individual sales KPIs.

STAY ON POINT

• Organization is the key to success when working with a large rolodex of clients and multiple venues.
• Master the virtual office multitasking: juggle your pipeline, assigned office tasks, and meetings like a pro.

JOIN THE LEADERSHIP SQUAD

• Step up and lend a hand to your team, working alongside Senior Sales Managers and Directors of Sales to provide guidance and support that keeps the whole crew on track and smashing KPIs!

GUIDE THE GUEST

• Be there for your clients, planning their events, and coordinating the details until the day of the party.
• Actively managing the client relationship both during and after the event with retention efforts to ensure your client comes back year after year.

FLEXIBILITY IS KEY

• Be available to work evenings, weekends, and holidays, especially during our busiest event-packed seasons.

BE CAMERA READY

• Stay connected on camera! Whether it's during virtual meetings or one-on-one coaching sessions, we’re committed to creating the camaraderie of an office from the comfort of your home!

Who You Are

You're a seasoned sales expert, passionate about boosting revenue, assisting in leading a team of rockstars, and wielding an organizational superpower. A true team player, you seamlessly collaborate with our operations team, your director, and those eager to learn from your expertise. Embracing feedback isn't just a trait—it's fuel for your continual growth and success. You thrive in friendly competition, leveraging it to surpass your KPIs and help others do the same. With your unwavering commitment to guest service and stellar interpersonal skills, you transform ordinary events into unforgettable celebrations that clients will remember forever!

DESIRED SKILLS:

• 3+ years in Sales (Sales management and Multi-unit sales are a plus!)
• Proficient in technology including Outlook, Microsoft Teams, and Excel
• Experience using a CRM
• Data-centric
• Leadership skills (ability to inspire, motivate, and help lead a team)
• Problem-solving skills a total plus
• Strong verbal and written communication skills (because to sell the experience, you have to be able to communicate it—effectively)
• Feedback driven
• Time management and organization skills
• Adaptability

REQUIRED:

• Designated workspace that is quiet and free from distractions
• Reliable high-speed internet connection (minimum requirements: 30-50 Mbps download and 10-20 Mbps upload)
• Ability to travel for company-paid trips to the office once per quarter

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Who We Are

Lucky Strike Entertainment, formerly Bowlero Corp, is one of the world’s premier location-based entertainment platforms. With over 360 locations across North America, Lucky Strike Entertainment provides experiential offerings in bowling, amusements, water parks, and family entertainment centers. The company also owns the Professional Bowlers Association, the major league of bowling and a growing media property that boasts millions of fans around the globe. For more information on Lucky Strike Entertainment, please visit ir.luckystrikeent.com.

The pay rate for this position is $33.65 per hour plus 1% to 3% commission.

Lucky Strike Entertainment offers performance-based incentives and a competitive total rewards package which includes healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. More details regarding benefits are available here: Lucky Strike Entertainment Benefits