Event Production Representative

Seattle Aquarium; Seattle (WA); On-site; USD 30,000 - 39,000; Part time

Benefits offered by this job

Paid sick time

Medical coverage

Vision insurance

Health Reimbursement Account

Flexible Spending Account

Aquarium Family Plus membership

Subsidized ORCA pass

Job summary

The Seattle Aquarium is seeking an Event Production Representative to support evening rental events and provide on-site leadership during events. This part-time role involves coordinating cross-functional teams, managing AV operations, and delivering high-quality guest experiences.

You will work closely with guests, partners, and volunteers, ensuring safety and conservation awareness while supporting administrators with tasks and reporting.

Qualifications

• Experience in event support and supervisory roles.
• Strong organizational skills with ability to manage multiple tasks and timelines.
• Multilingual and multicultural communication experience a plus.
• Proficiency in Microsoft Office Suite and Teams.

Responsibilities

• Serve as the On-Site Lead for designated events and provide collaborative support for internal events.
• Coordinate cross-functional teams during events to ensure guest safety and service quality.
• Train, direct, and support event staff and volunteers on shift.
• Manage presentation assets, run PowerPoints, and edit video/audio for virtual events.
• Provide hands-on support during setup and takedown, ensuring logistical needs are met.
• Complete timely post-event reports and escalate issues to maintain quality.
• Assist with administrative tasks and special projects to support department goals.

Skills

Event supervision

Team coordination

Independent work

Multilingual comms

MS Office

Event platforms

Tools

Momentus

Microsoft Office

Teams

Job description

Reports to: Senior Manager Guest Experience Operations

Status: Up to 29 hours per week, with schedules varying based on event needs.

Hours of Work: This role primarily supports evening events, with hours varying based on the event schedule. Schedules are typically provided one to two months in advance.

Position Overview

The Seattle Aquarium, a leading marine conservation organization, is seeking an Event Production Representative to join our team and become an integral part of our mission, Inspiring Conservation of Our Marine Environment. In this dynamic role, you’ll work alongside our events team and key stakeholders to bring a diverse range of events to life, with a primary focus on evening rental events.

As a key member of the team, you’ll collaborate with departments across the Aquarium, provide leadership and support to volunteers and event execution team members, and help create memorable experiences for our guests and partners. By combining event coordination and production support, the Event Production Representative plays an important role in delivering successful events while maintaining high standards of service and conservation awareness.

If you’re passionate about events, enjoy working in a collaborative and fast-paced environment, and want to make a positive impact, we invite you to dive into this opportunity and join us in inspiring people and conservation, one event at a time.

This position reports to the Senior Managers of Event Production and Guest Experience Operations.

Essential Functions:

Oversight and Collaboration

• S erve as the assigned On-Site Lead and primary point of contact for designated third-party rental events, while providing collaborative execution support for internal events.
• Coordinate cross-functional teams (Guest Services, Security, Facilities, Life Sciences) during events to ensure guest safety, exceptional service, and protection of animals and habitats.
• Train, direct, and support event staff and volunteers on shift. Partner directly with clients, caterers, and vendors to ensure seamless coordination and enforce facility policies.
• Act as the primary on-site AV liaison responsible for the end-to-end execution of events, including pre-event setup, live audio and media operations, first-response live troubleshooting, and post-event teardown and secure equipment storage.
• Collaborate directly with clients to manage presentation assets, run PowerPoints, and edit video and audio recordings to support virtual events and post-program deliverables.
• Provide hands-on support during event setup and takedown, ensuring logistical needs are met efficiently.
• Complete timely post-event reports, document operational or facility issues, and elevate unresolved matters to maintain high standards of event quality.
• Assist with administrative tasks and special event projects as assigned to support overall department goals.

Administrative Support

• Support the day-to-day operations within Momentus, the Aquarium’s event management platform, by entering event details, maintaining data accuracy, and assisting with reporting needs.
• Leverage Microsoft Office and other tools to assist with communication, scheduling, and event-related activities and analysis.

Guest Experience and Safety Support

• As needed, provide interpretation of animal exhibits and behaviors in various settings.
• Monitor guest behavior, ensuring a safe event environment and protecting animals and habitats.
• Act as a first responder in emergency situations during events.

Mission Driven Leadership and Learning

• Regularly update knowledge of exhibits, animals, and any pertinent information to support guest experiences and maintain accurate event information.
• Seek opportunities to collaborate, innovate, and bring unique and culturally diverse perspectives to improve systems and practices with the team.
• Actively participate in advancing Diversity, Equity, Inclusion, and Regenerative practices aligned with our S.A.L.I.S.H. Values, ensuring these principles are woven into all interactions and event activities.
• Perform other duties as assigned, consistent with the role’s responsibilities and departmental needs.

Knowledge, Skills, and Abilities:

The skills and abilities listed below may be demonstrated through a combination of relevant cultural and community programs, jobs, internships, volunteer experience, and/or formal or informal education. If you meet some of the requirements and you are passionate about our mission and our ocean, we encourage you to apply and look forward to learning more about you.

• Experience in event support and supervisory roles, demonstrating skills in task management and team coordination.
• Demonstrated ability to work independently, manage stress effectively, and communicate clearly with colleagues, guests, and vendors.
• Strong organizational skills, with the capability to manage multiple tasks and timelines autonomously.
• Effective interpersonal and communication skills, including verbal, written, and basic report-writing abilities. Multilingual and multicultural communication experience is a plus.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and Teams.
• Familiarity with event management platforms, such as Momentus, is a plus.
• Opportunity for paid training in CPR, first aid, and AED certifications; completion within 90 days of the start date is recommended.

Working Conditions:

• Constant movement throughout the Aquarium campus, working in areas with moderate to loud noise levels and variable outdoor weather conditions.
• Frequently operate a computer and other office equipment such as a calculator or telephone.
• Frequently move equipment weighing up to 30 pounds across campus for various event needs.
• Occasionally, ascends/descends ladders and maneuvers into tight spaces under tables and within equipment areas to maintain and adjust technical and event equipment.
• Proficient in clear and engaging communication, adept at effectively conveying information both in constant one-on-one interactions and when presenting to diverse groups, including co-workers, the public, and individuals from various cultural backgrounds, ensuring consistency and effectiveness across all communication channels.
• Flexibility to work long, irregular hours, including evenings, weekends, and holidays (including New Year Eve).

Salary and benefits

$25.00 per hour. Dependent on experience Please include salary expectations in your application materials. Part-time staff are eligible for the Seattle Aquarium’s part-time benefits package, which includes paid sick time, medical, vision, an employer-funded health reimbursement account, a flexible spending account, an Aquarium Family Plus membership and access to a subsidized ORCA pass.

Please let us know if you require a reasonable accommodation to apply for this job by emailing us [e-mail].

Note:If offered the position, candidates must pass a background check. Conviction record is not an automatic disqualifier; we are a second chance employer.

About the Seattle Aquarium

The Seattle Aquarium is a respected authority on Puget Sound, the Salish Sea and the world’s one ocean. Our team increases awareness and drives the change needed to preserve and protect our marine environment by providing excellent care and wellbeing for over 5,000 animals to create an inspiring visitor experience, offer engaging daytime and evening events, conservation education programs for people of all ages and backgrounds, community outreach to marginalized populations, research that advances understanding of animals in our care and their counterparts in the wild, advocacy and policy work, an award-winning volunteer program, high-impact marketing and communications, and more.

Our values, developed in conjunction with our staff, include commitments to adopting and promoting sustainable practices, creating awe-inspiring experiences, constantly learning and improving, fostering an inclusive community, maintaining scientific credibility through evidence-based practices and honoring our unique place by using our location and history as a lens for larger understanding.

Proudly accredited by the Association of Zoos & Aquariums, we’re among the top 10 aquariums in the U.S. by attendance, and we welcome over 1 million people each year guided by our mission of Inspiring Conservation of Our Marine Environment. Learn more atSeattleAquarium.org .