Event Planner

Aramark; Indianapolis (IN); On-site; USD 60,000 - 90,000; Full time

Job summary

ARAMARK is seeking an Events Services Manager to lead and oversee the execution of our standardized Events Services program. You will ensure delivery meets client expectations, manage budgeting, and drive continuous improvement across events activities.

The role requires a college degree and banquet management experience in a Five-Star setting, with strong leadership, planning, and communication skills to coordinate large-scale events and promotions.

Qualifications

• Education: College degree or higher; preferred majors include Journalism and Communication, Public Relations, Marketing.
• Experience: Banquet management at a Five‑Star hotel for 3+ years or equivalent administrative experience in a large organization.
• Knowledge: Familiar with enterprise SOPs and standard operating procedures; strong administrative acumen.
• Technical: Proficient with MS Office (Excel, Word, PowerPoint); CET-4 or higher is a plus.

Responsibilities

• Establish and implement the ARAMARK Events Services program following standardized procedures.
• Improve efficiency and the program using QPE results and action plans.
• Plan daily Events service operations, focusing on conference reception and support; manage emergencies.

Skills

Customer service excellence

Leadership

Communication skills

Planning & branding

Stress management

Education

Bachelor's degree or higher in Marketing/PR/Communications

Tools

MS Office Suite

Job description

Job Description

Manage Events Services in accordance with ARAMARK's standardized program to meet or exceed client expectations, while staying within established budget guidelines.

Job Responsibilities

• 1. Establish and organize the implementation of the ARAMARK Events Services program in accordance with ARAMARK standardized procedures. To carry out the standardized ARAMARK work. procedures and processes to ensure effective delivery of Events Services.
• 2. Make on-going improvement of the working efficiency and Events Services programs based on QPE results and action plan. Pay immediate attention to identifying and correcting highly visible quality.
• 3. Manage routines and make plan, take action of daily Events service, focus on significant conference reception and support, make out emergency preparedness；
• 4. Conduct Safety training to enhance safety awareness and provide a safe workplace.
• 5. Train and develop supervisors and below following ARAMARK Job Skill Training(JST) and Job Skill Review(JSR) training programs for new hire employees and existing employees.
• 6. Keep good internal communication and collaboration, problem-solving oriented to ensure smooth operations.
• 7. Establish good communication with clients, meet or exceed clients/customers requirements.
• 8. Provide financial forecast, monitor spending, and meet or exceed department budget within established guidelines.
• 9. Enhance team building, manage staffing and performance of subordinates.

Qualifications

• 1. Education: College's degree or above. Majored in Journalism and Communication, Public Relationship, Marketing is preferred.
• 2. Work Experience: Banquet managerial experience of Five-Star hotel at least 3 years, or relevant administrative working experience in large-scale enterprise.
• 3. Vocational Qualifications: Be familiar with relevant professional knowledge and operation standards. Be familiar with administrative management and SOP in enterprise.
• 4. Computer & Language: Proficient use of MS Office (Excel, Word, PowerPoint); CET-4 and above, oral-frequency is preferred.
• 5. Competency: Customer service oriented. Good communicate with customers to meet or exceed requirements. Ability to work under pressure. Be able to provide quick, effective, and creative solutions to problems. Good at planning on branding promotion and large-scale activities, strong planning capability and leadership. Integrity and high sense of responsibilities, work enthusiasm, professional dedication.

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.