Event Parking Operations Analyst-2

The Rector & Visitors of the University of Virginia; Charlottesville (VA); On-site; USD 28,929 - 33,062; Full time

Job summary

The Rector & Visitors of the University of Virginia's Department of Parking and Transportation seeks an Event Parking Operations Specialist to support the logistics and execution of university events in Charlottesville.

The role involves on-site coordination, data entry, staff training, and collaboration with internal teams and external partners; it requires a Bachelor’s degree and 3+ years of relevant experience; familiarity with parking technologies and customer service is a plus.

Qualifications

• Bachelor’s degree or equivalent combination of education and experience.
• 3+ years of relevant experience.

Responsibilities

• Assist in planning and delivering P&T events.
• Coordinate with internal teams and external partners.
• Use parking management systems for event requests and billing.
• Provide on-site coordination and customer service.
• Train part-time and student staff on procedures.

Skills

Interpersonal skills

Written communication

Verbal communication

Team collaboration

Time management

Education

Bachelor's degree

Tools

Parking management system

Mobile payment platforms

Web-based registration

Variable messaging systems

Job description

The University of Virginia's Department of Parking and Transportation (P&T) seeks a dedicated and organized Event Parking Operations Specialist to support the logistics and execution of university events. This role is critical in ensuring smooth transportation and parking experiences during events such as athletic games, Final Exercises (graduation), student move-in/move-out, conferences, workshops and alumni gatherings. The successful candidate will support both on-site and administrative operations and must be comfortable working in a dynamic environment that includes both office and field assignments.

Responsibilities

• Support the Special Event Operations Coordinator in planning and delivering all P&T-managed events.
• Coordinate with internal teams and external partners for event planning, logistics and follow-up.
• Utilize parking management systems to manage event requests, approvals, billing and closure.
• Respond to public inquiries and concerns with professionalism and accuracy.
• Maintain clear documentation of event procedures and operational plans.
• Train part-time and student staff on event procedures, including the use of payment systems, signage, radios and other equipment.
• Support continuous improvement of event parking operations.
• Use the parking and event management system to schedule, track and document resources and activities.
• Support event planning through data entry, coordination and communication with team members and event hosts.
• Assist with reporting and follow-up to ensure events are properly documented and closed out.
• Drive University vehicles across grounds to inspect parking facilities, traffic conditions and event setups.
• Transport, post and remove event equipment including signs, barricades and traffic cones.
• Staff event locations to assist with customer service, verify access credentials and manage payment systems.
• Provide on-site coordination and communication with event staff to ensure smooth operations.

Minimum Qualifications

• Bachelor's degree or combination of education, experience and/or certifications in lieu of degree requirement.
• Experience: 3+ years of relevant experience.

Preferred Qualifications

• Experience with event parking technologies such as mobile payment platforms, web-based registration tools and variable messaging systems.
• Relevant experience or education in event operations, parking/mobility services, public administration or business administration.

Knowledge, Skills, and Abilities

• Excellent interpersonal, written and verbal communication skills.
• Strong collaboration and problem-solving skills in a team environment.
• Ability to manage time effectively and respond to changing priorities.
• Self-motivated, adaptable and comfortable working independently or as part of a team.
• Willingness to learn new systems and technologies.
• Availability to work flexible hours, including evenings, weekends and outdoors in varying weather conditions.

This position is designated Essential Personnel and is based in Charlottesville, VA.

Salary range

$21.00 - $23.75 hourly depending on experience.

Additional Requirements

Background checks, pre-employment health screenings and drug screenings will be conducted on all new hires prior to employment.

This position will not consider candidates who require immigration sponsorship now or in the future.

Physical Demands

• Ability to lift, carry and move objects up to 50 lbs. (e.g., traffic cones, barricades and signage).
• Frequent walking, standing, bending and working outdoors in varying weather conditions.
• Manual dexterity to handle signs, payment equipment, computer keyboards and small tools.
• Ability to operate vehicles safely in accordance with University policies.

The University of Virginia is an equal opportunity employer. All interested persons are encouraged to apply, including veterans and individuals with disabilities. Learn more about UVA's commitment to non-discrimination and equal opportunity employment.