Event Operations Specialist

College of Coastal Georgia; Brunswick (GA); On-site; USD 17,000 - 28,000; Part time

Job summary

College of Coastal Georgia is seeking an Event Operations Specialist (PRN) to provide advanced front-of-house and operational support for performances, rentals, and campus events at the Center for the Arts and Southeast Georgia Conference Center. You will act as on-site lead, manage ticketing, guest services, and crowd flow, and resolve issues in real time.

The role requires strong situational awareness, professionalism, and collaboration with leadership to ensure a seamless patron experience

Qualifications

• High school diploma required.
• Strong customer service and conflict resolution skills.
• Ability to lead small teams in a live event environment.
• Valid driver's license to operate a campus golf cart.
• Availability for evenings, weekends, and high-profile events.
• Experience with ticketing systems preferred.

Responsibilities

• Provide operational support for front-of-house activities and serve as the on-site operational lead for assigned events.
• Support ticketing operations, including monitoring ticket scanning flow and will-call distribution.
• Assist with patron relations and venue policy enforcement, escalating complex issues as needed.
• Support parking and traffic coordination, aiding with pedestrian flow and ADA access.
• Assist with front-of-house setup and venue readiness, including signage and VIP areas.
• Support safety and emergency response procedures and incident reporting.
• Assist with post-event operations, including reconciliation and lobby breakdown.
• Perform related duties to support successful event execution.

Skills

Customer service

Conflict resolution

Independence

Team leadership

Evenings/weekends

Mobility/standing

Education

High school diploma

Associates or bachelor’s degree preferred

Tools

Ticketing systems (PurplePass)

Job description

Job Title: Event Operations Specialist

Location: CCGA- Main Campus (Brunswick)

Regular/Temporary: Regular

Full/Part Time: Part-Time

Job ID: 303069

About Us

Join our Team at the College of Coastal Georgia! Located on the southeast Atlantic coast in Brunswick, midway between Savannah, Georgia and Jacksonville, Florida, the College of Coastal Georgia is an undergraduate college in the University System of Georgia with an additional outreach through the Camden Center in Kingsland, Georgia. The College provides an affordable and interactive education in the natural beauty and abundant sunshine of Georgia's Golden Isles, an area noted for world-class golf courses and resorts as well as amazing diversity of maritime habitats, wildlife and sea creatures. To learn more about the College of Coastal Georgia's Vision, Mission and Values please click here: https://www.ccga.edu/about/visionmission/

Location

Our campus is located at One College Drive Brunswick, GA 31520.

Job Summary

The Event Operations Specialist (PRN) provides advanced front-of-house and operational support for performances, community events, rentals, and institutional programs at the Center for the Arts and Southeast Georgia Conference Center. This position serves as an on-site operational lead during events, assisting with ticketing oversight, guest services coordination, parking and crowd flow management, and real-time problem resolution. This role requires strong situational awareness, professionalism, and the ability to make sound decisions within established policies. The Event Operations Specialist functions as a key extension of full-time leadership and helps ensure a seamless patron experience and operational execution.

Responsibilities

• 1 - Provide operational support for front-of-house activities and serve as the on-site operational lead for assigned events when full-time event leadership is not present, ensuring established service, safety, and guest experience standards are maintained.
• 2 - Support ticketing operations, including monitoring ticket scanning flow, assisting with will-call distribution, coordinating with box office personnel, and helping resolve ticket discrepancies or patron concerns as directed.
• 3 - Assist with patron relations and venue policy enforcement, addressing concerns professionally and escalating complex issues to supervisory staff as appropriate.
• 4 - Support parking and traffic coordination efforts, assisting with pedestrian flow, ADA access, and guest direction in collaboration with event leadership and security personnel.
• 5 - Assist with front-of-house setup and venue readiness, including placement of signage, stanchions, registration tables, VIP areas, and completion of assigned pre-event checklists.
• 6 - Support safety and emergency response procedures, assisting with implementation of established protocols, incident reporting, and coordination with security or campus police when needed.
• 7 - Assist with post-event operations, including reconciliation support, lobby breakdown, lost and found documentation, and participation in operational debriefs.
• 8 - Perform related duties as assigned to support successful event execution.

Required Qualifications

Educational Requirements

-High school diploma required.

Other Required Qualifications

• Strong customer service and conflict resolution skills.
• Ability to work independently with minimal supervision.
• Ability to lead small teams in a live event environment.
• Valid driver's license to operate a campus golf cart.

Preferred Qualifications

Additional Preferred Qualifications

-Associates or bachelors degree preferred.

Preferred Experience

• 2+ years of experience in event operations, hospitality, venue management, performing arts, or related field.
• Experience with ticketing systems (e.g., PurplePass or similar platforms).
• Knowledge of performing arts or live event production environments.
• Prior supervisory or shift-lead experience.

Knowledge, Skills, & Abilities

KNOWLEDGE

• Ability to effectively use technology.
• Ability to effectively write and communicate.
• Maintain confidentiality and integrity.
• Uphold a professional and positive attitude.

SKILLS

• Must be able to stand and walk for extended periods.
• Ability to lift up to 30 lbs.
• Must be available for evenings, weekends, and high-profile events.
• Work may occur indoors and outdoors depending on event needs.

Contact Information

For more information or questions about a job posting, please contact the Department of Human Resources at [phone], or by email at [e-mail]. For technical support, please call the USG Service Desk at [phone], or email [e-mail].

USG Core Values

The University System of Georgia is comprised of our 25 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https://www.usg.edu/policymanual/section6/C2653.

Conditions of Employment

* Successful completion of background investigation and legal authorization to work in the US prior to employment

Offers of employment are contingent upon completion of background investigation including a criminal background check demonstrating your eligibility for employment with the College of Coastal Georgia, as determined by the College of Coastal Georgia in its sole discretion, confirmation of the credentials and employment history reflected in your application materials and, if applicable a satisfactory credit check, Applicants may be subject to a pre-employment drug test.

Offers are made expressly subject to the applicable federal and state laws, to the statutes, rules and regulations of this college and to the Bylaws and Policies of the Board of Regents (BOR) of the University System of Georgia (USG), which are available for your inspection upon request.

* College of Coastal Georgia is a Tobacco and Smoke-Free Community

Equal Employment Opportunity

The College of Coastal Georgia provides equal opportunities to all employees and applicants for employment without regard to race, color, sex, sexual orientation, gender identity or expression, national origin, religion, age, veteran status, political affiliation, or disability. Individuals in need of reasonable accommodations under the American with Disabilities Act to participate in the search process should notify Human Resources at 912-279-5740.

Other Information

MORE ABOUT US

The vision of the College is to be a college of choice for students within Georgia and beyond, providing an outstanding education for tomorrow's leaders and citizens through service-learning, global awareness and engaged entrepreneurship. With a strong emphasis on student retention, progression and timely graduation, the College offers over 20 baccalaureate degrees, as well as a few career associate degrees. Approximately 3,400 students are served by more than 200 employees. CCGA is an active participant in the Complete College Georgia initiative designed to support community partnerships and develop the critical thinking, problem-solving and communication skills necessary to address the challenges of 21st century economic development and community wellbeing. For more information, visit the College website: http://www.ccga.edu