Event Operations Analyst

Grainger; Lake Forest (IL); Hybrid; USD 67,000 - 112,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

6 PTO days

Holidays

401(k) match

Tuition reimbursement

Student loan refinancing

Financial counseling

Maternity/paternity leave

Parental leave

Job summary

Grainger is seeking an Event Operations Analyst to support operational processes, technology platforms, reporting, and measurement for Grainger's event portfolio. You will partner with the Event Team and stakeholders to administer event technology, standardize workflows, and deliver reporting solutions that improve efficiency and attendee experience.

The role requires a Bachelor's degree or equivalent plus 2+ years in operations, analytics, or process improvement.

Qualifications

• Bachelor's degree or equivalent experience.
• 2+ years in operations, analytics, or process improvement.
• Knowledge of process improvement and workflow documentation.
• Experience turning data into reports, dashboards, and metrics.
• Knowledge of platforms, data management, and system administration.
• Experience partnering with stakeholders to document processes and drive improvements.

Responsibilities

• Analyze operational processes and identify opportunities to improve efficiency, consistency, and business outcomes.
• Support the development, implementation, documentation, and maintenance of standardized operating procedures and workflows.
• Configure, administer, test, monitor, and maintain event technology platforms throughout their operational lifecycle.
• Support implementation, maintenance, optimization, and adoption of technology solutions and associated business processes.
• Troubleshoot system issues and coordinate resolution with business partners and vendors.
• Develop and maintain reporting solutions, dashboards, and operational metrics.
• Analyze operational data to identify trends, improvement opportunities, and process efficiencies.
• Ensure data integrity and consistency across technology platforms and reporting.
• Support continuous improvement by regularly identifying opportunities to simplify, standardize, and optimize operational processes and recommended technology-enabled solutions and automation opportunities, while maintaining documentation and standards.

Skills

Operations support

Analytics

Process improvement

Dashboards & reports

Data management

Cross-functional collaboration

Education

Bachelor's degree or equivalent experience

Job description

Work Location Type: Hybrid

Req Number 332906

About Grainger

W.W. Grainger, Inc. is a leading broad line distributor with operations primarily in North America and Japan. At Grainger, We Keep the World Workingby serving more than4.6 million customersworldwide with maintenance, repair andoperating(MRO) products and value-added solutions delivered through innovative technology and deep customerexpertise. Known for its commitment to service and purpose-driven culture, the Company reported2025 revenue of$17.9 billion. For more information, visitwww.grainger.com.

Compensation

The anticipated base pay compensation range for this position is $67,300.00 - $112,200.00. This role is eligible for an incentive target of up to 5%, based on the achievement of individual and company performance objectives in accordance with the current terms of the incentive program which are subject to change.

Rewards and Benefits

With benefits starting on day one, our programs provide choice and flexibility to meet team members' individual needs, including:

• Medical, dental, vision, and life insurance plans with coverage starting on day one of employment and 6 free sessions each year with a licensed therapist to support your emotional wellbeing.
• 18 paid time off (PTO) days annually for full-time employees (accrual prorated based on employment start date) and 6 company holidays per year.
• 6% company contribution to a 401(k) Retirement Savings Plan each pay period, no employee contribution required.
• Employee discounts, tuition reimbursement, student loan refinancing and free access to financial counseling, education, and tools.
• Maternity support programs, nursing benefits, and up to 14 weeks paid leave for birth parents and up to 4 weeks paid leave for non-birth parents.

Grainger Benefits

The pay range provided above is not a guarantee of compensation. The range reflects the potential base pay for this role at the time of this posting based on the job grade for this position. Individual base pay compensation will depend, in part, on factors such as geographic work location and relevant experience and skills.

The anticipated compensation range described above is subject to change and the compensation ultimately paid may be higher or lower than the range described above.

Grainger reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion at any time, consistent with applicable law.

This position is not eligible for any form of sponsorship now or in the future. Individuals requiring sponsorship (e.g. OPT or H1B visa status) should not apply. Only individuals authorized to work in the United States now and for the foreseeable future will be considered for this position.

Position Details

The Event Operations Analyst supports the operational processes, technology platforms, reporting, and measurement activities that enable successful delivery of Grainger's event portfolio. This role partners with the Event Team's Manager, Process Optimization, the Event Planning and Leadership Team, and business stakeholders to administer event technology, support workflows, standardize processes, and deliver reporting solutions that improve efficiency, consistency, scalability, and attendee experience. The role serves as a subject matter expert for assigned platforms and operational workflows.

You Will

• Analyze operational processes and identify opportunities to improve efficiency, consistency, and business outcomes.
• Support the development, implementation, documentation, and maintenance of standardized operating procedures and workflows.
• Configure, administer, test, monitor, and maintain event technology platforms throughout their operational lifecycle.
• Support implementation, maintenance, optimization, and adoption of technology solutions and associated business processes.
• Troubleshoot system issues and coordinate resolution with business partners and vendors.
• Develop and maintain reporting solutions, dashboards, and operational metrics.
• Analyze operational data to identify trends, improvement opportunities, and process efficiencies.
• Ensure data integrity and consistency across technology platforms and reporting.
• Support continuous improvement by regularly identifying opportunities to simplify, standardize, and optimize operational processes and recommended technology-enabled solutions and automation opportunities, while maintaining documentation and standards.

You Have

• Bachelor's Degree or equivalent experience
• 2+ years of supporting operations, reporting, analytics, technology platforms, or process improvement activities.
• Knowledge of business process improvement, workflow documentation, and continuous improvement methods used to support efficient and standardized business operations.
• Experience analyzing operational data and developing reports, dashboards, and performance metrics that translate business requirements into actionable insights and operational solutions.
• Knowledge of business technology platforms, data management practices, and system administration activities, including testing, troubleshooting, data integrity, and user support.
• Experience partnering with cross-functional stakeholders to document processes, maintain operational standards and job aids, and support implementation of process and technology improvements.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, protected veteran status or any other protected characteristic under federal, state, or local law. We are proud to be an equal opportunity workplace.

We are committed to fostering an inclusive, accessible work environment that includes both providing reasonable accommodations to individuals with disabilities during the application and hiring process as well as throughout the course of one's employment, should you need a reasonable accommodation during the application and selection process, including, but not limited to use of our website, any part of the application, interview or hiring process, please advise us so that we can provide appropriate assistance.