Event Marketing Coordinator

Teleperformance USA; Santa Clara (CA); Hybrid; USD 45,000 - 65,000; Full time

Job summary

Teleperformance North America is seeking an Event Marketing Coordinator to support a team of Event Marketing Managers across industry verticals. You will own logistics, deadlines, shipments, inventory, and purchasing paperwork to ensure each event lands smoothly.

Responsibilities include coordinating trade shows, exhibitor services, and lead retrieval orders, while maintaining calendars, budgets, and vendor records. Some travel and remote work are expected.

Qualifications

• 1–3 years of event coordination, marketing coordination, or related operations experience.
• Bachelor's degree in marketing, communications, business or related field preferred.
• Strong organizational skills with ability to manage multiple active projects.

Responsibilities

• Coordinate logistics across trade shows, conferences, roundtables and events.
• Track deadlines, registrations, submissions, and internal handoffs.
• Prepare and submit event materials to vendors and organizers; maintain logos and booth assets.
• Maintain master event calendar with dates, owners and milestones.
• Open POs, process invoices, and move vendor paperwork through procurement.
• Keep budget tracker current and surface variances.
• Maintain vendor records, contracts and insurance certificates.
• Support intake process for new event requests.

Education

Bachelor's degree in marketing, communications, business

Tools

Google Suite

Salesforce

Cvent

Asana

Job description

Category: Marketing

Application Deadline: Ongoing until positions are filled.

About TP

TP is a leading global provider of digital business services. We partner with the world's most prominent brands to optimize operations through advanced technology and sustainable business practices. With a global workforce of 500,000 across 300 languages, we are a force for good in our communities and for our clients.

Benefits of working with TP include

TP offers benefits to you and your family. Eligible team members can take advantage of our comprehensive health benefits, which may include medical, vision, and dental.

We invest in and prioritize the mental health and well-being of our team members by providing resources, including Employment Assistance Programs, space in the form of health and personal time off (HPT), and leave programs as eligible.

We offer benefits and tools to help our team members and their families for their financial future. This includes offering competitive 401(K) plans, life insurance, supplemental medical coverage, critical care insurance, pet insurance, FSA plans, and retailer discounts.

Career Growth and Culture

At TP, we prioritize a culture of inclusion and diversity where every employee feels valued. We provide a platform for limitless career advancement, fostering an environment where ambition and high performance lead to long-term success.

TP is committed to supporting those who serve. We welcome applications from active-duty service members, veterans, and military families.

Equal Opportunity Employer

TP is an Equal Opportunity Employer. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

If you require reasonable accommodation during the application process, please contact us at 877-877-3944 or contact us here. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation-related requests.

Purpose

TP North America runs roughly ~ 70 events a year. Trade shows and industry conferences, executive roundtables, hosted customer experiences, client visits to the TIEC, territory field campaigns, and internal and sales kickoffs. The Event Marketing Coordinator keeps our program moving.

This is a hands-on execution role supporting a team of Event Marketing Managers aligned to our industry verticals and service horizontals. You help own the logistics, the deadlines, the shipments, the inventory, and the purchasing and contracting paperwork that make each event land clean. You are the person who knows where the booth is, when the deadline hits, what the PO number is, and how many polos are left in the crate.

Every event we run is measured on revenue generated, pipeline influenced, leads generated, and meetings booked. Your work is what protects those outcomes, working closely with Event Managers.

This position is a hybrid role. Please expect primarily work at home and occasional onsite at the Santa Clara location.

Your Responsibilities

Event logistics execution

• Coordinate logistics across trade shows, conferences, roundtables, and hosted customer events, including booth assets, shipping and return handling, exhibitor services, registration, room blocks, staffing schedules, signage, and setup.
• Track exhibitor deadlines, registration windows, speaker and abstract submissions, and internal handoffs against each event timeline, and flag slippage early rather than reporting it late.
• Prepare and submit event materials to vendors and organizers, including logos, boilerplate, speaker bios, booth graphics, and lead retrieval orders.
• Maintain the master event calendar as the single source of truth for dates, owner, line of business, status, and key milestones.
• Open purchase orders, process invoices, and move vendor paperwork through procurement and legal on a timeline that does not put an event at risk.
• Keep the budget tracker current for every event, reconcile actuals against plan, and surface variances before they become surprises.
• Maintain vendor records, contracts, certificates of insurance, and shared event files in a structure where the current version is easy to find and gaps are visible.
• Support the intake process for new event requests, capturing the detail the team needs to evaluate and prioritize.

Swag, inventory, and brand standards

• Manage promotional inventory end to end, including stock levels, reorder points, storage, kitting, and shipping to and from event sites.
• Run intake for internal swag requests and coordinate ordering, holding the line on quantity, timing, and approved spend.
• Apply brand standards to booth graphics, collateral, and giveaways so every event looks like the same company showed up.
• Support vendor sourcing and comparison for swag and collateral, and track what performs and what does not.

Qualifications

• 1 to 3 years of experience in event coordination, marketing coordination, or a comparable operations role. Agency, in-house, association, or hospitality experience all count.
• Demonstrated ownership of the logistics for at least one event from planning through delivery.
• Bachelor's degree in marketing, communications, business, or a related field preferred.
• Strong organizational skills and follow-through. You are comfortable holding deadlines, checklists, and handoffs across many active projects at once.
• High proficiency with Google Suite and working knowledge of events systems (e.g. Salesforce, Cvent) and project management tools (e.g. Asana)
• Working knowledge of purchasing basics, including POs, invoices, and vendor onboarding, or the appetite to learn them fast.
• Clear written and verbal communication with vendors, internal partners, and senior stakeholders.
• Comfortable operating inside an approval process. You ask questions early, elevate before something breaks, and do not sit on a problem.
• Self-motivated and productive in a remote environment.
• Willingness to travel to event locations, including occasional evenings and weekends around event dates.

Soft Skills

• Process Excellence
• Collaboration
• Communication
• Emotional Intelligence
• Open-Mindedness
• Critical Thinking
• Solution Orientation
• Entrepreneurship
• AI Proficiency
• Data Literacy

Be Part of Our TP Family

It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day.We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance.We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging.We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued.