Event Manager Designate

Club Demonstration Services; Oak Brook (IL); On-site; USD 55,000 - 75,000; Full time

Job summary

Club Demonstration Services is looking for an Event Manager Designate to oversee events and ensure operational excellence across multiple warehouses in Oak Brook. The role involves leading product demonstrations, managing event execution, and building relationships with leadership to achieve operational goals.

The ideal candidate should have 4–6 years of relevant customer-facing experience and an associate degree. Flexibility, strong communication skills, and an understanding of food safety standards are essential.

Qualifications

• Associate degree or equivalent experience.
• 4–6 years of relevant experience in retail or customer-facing roles.
• Some travel expected.

Responsibilities

• Lead onsite execution of events, product demonstrations, and promotional activities.
• Support revenue and operational goals by ensuring event accuracy.
• Provide daily direction to demonstration staff and manage performance.
• Build effective working relationships with warehouse leadership.
• Monitor event performance and operational issues.

Job description

Job Overview

Event Manager Designate (EMD) EMD offers adaptable leadership across multiple warehouses in assigned metro areas by shifting between two key roles based on operational needs. When assigned to a specific warehouse, EMD assumes full Event Manager responsibilities and manages all warehouse operations. When not assigned to a location, EMD provides operational support, quality assurance, training, development, recruiting, and strategic support throughout the market.

Job Will Remain Open Until Filled

Responsibilities

• Lead onsite execution of events, product demonstrations, and promotional activities in alignment with company standards when covering for the Event Manager.
• Support revenue and operational goals by ensuring event accuracy, product readiness, and effective member engagement.
• Provide day to day direction to demonstration staff, including task assignments, coaching, and reinforcement of operational expectations while partnering with leadership on performance management actions requiring documentation or discipline.
• Build and maintain effective working relationships with warehouse leadership to ensure seamless execution and operational alignment.
• Monitor event performance including execution rates, sales results, labor usage, and operational issues, and enlist for adjustments.
• Ensure com­pliance with food safety requirements, demonstration standards, and operating procedures.
• Demonstrate adaptability to shifting priorities, unexpected challenges, and coverage needs across multiple warehouse locations.
• Partner with district leadership, sales, and operations teams to support cross‑functional communication and continuity during coverage periods.

Qualifications

• Education Requirements: Associate degree or equivalent experience.
• Experience Requirements: 4–6 years of relevant experience in retail or customer-facing roles.
• Travel requirement: Some travel expected.

Supervisor Responsibility

• Direct Reports: Hires, retains, trains, coaches, guides, directs, and develops direct reports using company-wide processes, tools and resources.
• Indirect Reports: May delegate work of others and provide guidance, direction and mentoring to indirect reports.

Required Knowledge and Skills

• Strong communication and relationship building skills.
• Ability to lead, coach, and support teams in daily operations.
• Customer‑focused mindset with ability to create positive member experiences.
• Basic computer proficiency.
• Flexibility and adaptability in fast‑changing environments.
• Strong organizational and problem‑solving skills.
• Knowledge of food safety standards.

Environmental & Physical Requirements

Incumbent must be able to perform the essential functions of the job. Work is performed in a retail in‑store environment, which may include variable temperatures (refrigerated areas, freezer sections, deli/bakery areas). The position typically requires the ability to spend 66%+ of each workday performing activities such as engaging in considerable physical activity, lifting, pushing and pulling up to 50 pounds, standing for long periods, using consumer goods products, and preparing and serving food and beverages safely as appropriate for the product demonstration.

Equal Opportunity

The Company is committed to providing equal opportunity in all employment practices without regard to age, race, color, national origin, sex, sexual orientation, religion, physical or mental disability, or any other category protected by law. As part of this commitment, the Company shall provide reasonable accommodations of known disabilities to enable an applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by law.