Event Manager - CAA Speakers

Creative Artists Agency; Washington (District of Columbia); On-site; USD 68,000 - 75,000; Full time

Benefits offered by this job

Benefits

Discretionary bonus

Job summary

Creative Artists Agency is seeking an Event Manager to coordinate and execute multiple events, travel arrangements, and client communications with precision and poise. The role demands proactive problem-solving, independence, and a client-first mindset across fast-paced environments.

The position emphasizes on-site coordination, cross-functional collaboration, and the ability to manage travel budgets, last-minute changes, and high-pressure decisions while maintaining exceptional service and

Qualifications

• BA/BS from an accredited University or College or equivalent work experience required.
• 3+ years of experience with event planning and/or travel management.
• Must have travel experience.
• Available to work an extended schedule, including occasional weekends and evenings, according to demands of the workload and client travel. This role is on call 24/7, in order to properly support clients when they are traveling.
• Customer service experience.
• An aptitude for technology, media, and internet-based research and applications.
• Proficiency in Microsoft products (Word, Excel, PowerPoint, and Outlook) and CRM databases.
• Exceptional verbal, written and interpersonal communication skills.
• Experience that demonstrates the ability to multitask and constantly reprioritize workload.
• Experience in the lecture or travel industry a plus.

Responsibilities

• Act as a liaison between all parties and communicate accurate and comprehensive information to Clients, Buyers, teammates, and other internal departments.
• Ensure all aspects of Client’s participation at events has been considered and discussed, in order to meet and exceed all parties expectations.
• Manage all aspects of Client’s travel, including managing and negotiating travel budgets and additional expenses.
• Provide immediate support for any travel issues that arise, including during nights and weekends.
• Negotiate, organize and implement special requests by Clients or Buyers, including book signings, autograph sessions, conference calls, riders, etc.
• Make independent decisions under high pressure circumstances in a cross- functional team environment.
• Review and approve marketing materials, including press releases, advertisements and publications relating to Client’s participation in events.
• Create a comprehensive briefing through meticulous planning, in-depth discussions, contract details and additional research as needed, to ensure all parties expectations are aligned and the event is flawlessly executed.
• Remain current on Client biographies, topics, and styles to serve as point of knowledge for Buyers during the planning stages of their event.
• Manage Client records to ensure the most up-to-date information is available to all members of the Speakers Department.
• Develop, maintain and strengthen relationships with Clients and Buyers.
• Occasionally travel to events and provide on-site support to Clients and Buyer (when required)
• Deliver unparalleled service, providing 24/7 support, creating unmatched value and trust with Clients and Buyers.

Skills

Customer service

Communication skills

Multitasking

Interpersonal skills

Education

BA/BS from an accredited University

Tools

Microsoft Office

CRM databases

Job description

Job Description

Who We Are

Creative Artists Agency (CAA) is the world’s leading full-service entertainment, media, and sports agency. We represent many of the most successful professionals working in television, film, music, theatre, video games, sports, and digital content. We also provide a range of strategic and marketing consulting services to corporate clients.

The Role

The Event Manager is a detail oriented and organized individual who successfully manages and executes multiple events simultaneously. This individual must work well under pressure and make tough decisions of significance in a timely manner. It is vital that this person is a creative thinker and remains positive and proactive at all times. They must demonstrate a sense of responsibility, independence, sociability, confidence, self-motivation, and flexibility.

The Event Manager works to ensure both Clients and Buyers have all their needs met before, during, and following each event. The Event Manager manages all event logistics, including travel arrangements, pre-event content calls, event briefings, among other things, and continually works to build, develop and maintain relationships with Clients and Buyers.

Responsibilities

• Act as a liaison between all parties and communicate accurate and comprehensive information to Clients, Buyers, teammates, and other internal departments.
• Ensure all aspects of Client’s participation at events has been considered and discussed, in order to meet and exceed all parties expectations.
• Manage all aspects of Client’s travel, including managing and negotiating travel budgets and additional expenses.
• Provide immediate support for any travel issues that arise, including during nights and weekends. This includes anticipating travel delays, developing contingency plans, and managing last minute or unforeseen complications.
• Negotiate, organize and implement special requests by Clients or Buyers, including book signings, autograph sessions, conference calls, riders, etc.
• Make independent decisions under high pressure circumstances in a cross- functional team environment.
• Review and approve marketing materials, including press releases, advertisements and publications relating to Client’s participation in events.
• Create a comprehensive briefing through meticulous planning, in-depth discussions, contract details and additional research as needed, to ensure all parties expectations are aligned and the event is flawlessly executed.
• Remain current on Client biographies, topics, and styles to serve as point of knowledge for Buyers during the planning stages of their event.
• Manage Client records to ensure the most up-to-date information is available to all members of the Speakers Department.
• Develop, maintain and strengthen relationships with Clients and Buyers.
• Occasionally travel to events and provide on-site support to Clients and Buyer (when required
• Deliver unparalleled service, providing 24/7 support, creating unmatched value and trust with Clients and Buyers.

Qualifications

• BA/BS from an accredited University or College or equivalent work experience required
• 3+ years of experience with event planning and/or travel management
• Must have travel experience
• Available to work an extended schedule, including occasional weekends and evenings, according to demands of the workload and client travel. This role is on call 24/7, in order to properly support clients when they are traveling.
• Customer service experience
• An aptitude for technology, media, and internet-based research and applications
• Proficiency in Microsoft products (Word, Excel, PowerPoint, and Outlook) and CRM databases
• Exceptional verbal, written and interpersonal communication skills.
• Experience that demonstrates the ability to multitask and constantly reprioritize workload.
• Experience in the lecture or travel industry a plus.

Location

This role will be located onsite Monday - Friday at our Los Angeles, Washington, D.C. or New York office.

Compensation

The annual base salary for this position is in the range of $71,000 to $79,000 for LA, for DC $68,000 to $75,000 and $75,000 to $79,000 for NY. This position also is eligible for benefits and discretionary bonus. Ultimately, the salary may vary based upon, but not limited to, relevant experience, time in role, business sector, and geographic location, among other criteria.

Creative Artists Agency, LLC (the “Company”) is committed to a policy of Equal Employment Opportunity and will not discriminate on the basis of race (inclusive of traits historically associated with race, including hair texture and protective hairstyles), color, religion, creed, gender or sex (including pregnancy, childbirth, breastfeeding or related medical conditions), national origin, ancestry, age, physical disability, mental disability, medical condition, genetic information, family and medical care leave status, military or veteran status, marital status, family status, sexual orientation, gender identity, gender expression, political affiliation, an employee’s or their dependent’s reproductive health decision making (e.g., the decision to use or access a particular drug, device or medical service), or any other characteristic protected by applicable law.

The absence of a permanent address is not a bar to employment. The Company does not discriminate against individuals based on housing status, including the absence of a fixed address.

The Company also complies with the Americans with Disabilities Act and applicable state and local laws with regard to providing reasonable accommodation for qualified individuals with disabilities.

CAA does not accept unsolicited resumes from third-party recruiters unless they were contractually engaged by CAA to provide candidates for a specified opening. Any such employment agency, person or entity that submits an unsolicited resume does so with the acknowledgement and agreement that CAA will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity.