Event Manager

Paylocity; San Antonio (TX); Hybrid; USD 70,000 - 100,000; Full time

Job summary

Paylocity is seeking an Executive Meeting Manager to lead hospitality operations for convention services. You will forecast revenue, optimize room charges, and drive repeat business through strong client relationships and industry involvement.

The role requires proven sales and negotiation skills, event planning expertise, and collaboration with culinary and AV teams to deliver memorable functions.

Qualifications

• Understand monthly forecasting and the annual budget process.
• Improve meeting planner evaluation scores and satisfaction.
• Optimize room rental charges.
• Maintain long-term client relationships and drive repeat business.
• Participate in industry organizations (NACE, MPI).
• Strong sales techniques including closing and negotiating.
• Comfortable with hotel site inspections and client presentations.
• Create innovative menus/setups in collaboration with Chef.
• Coordinate with banquet department for operations and event execution.
• Provide AV equipment and operate AV as a profit center.
• Proficient with Word, Excel, and Delphi.
• Monitor group room blocks and generate detailed resumes for operating departments.
• Work with outside vendors to ensure client satisfaction.
• Attend regularly and perform other duties as assigned.

Responsibilities

• Identify profitable execution of groups and ensure revenue expectations are met.
• Support banquet operations and seamless event delivery.
• Provide direction and evaluation of banquet services and related operations.
• Collaborate with catering and AV teams to optimize offerings and pricing.
• Maintain relationships with key clients to encourage repeat business.
• Collaborate with industry groups to stay current with trends.

Skills

Catering sales

Hospitality industry knowledge

Sales skills

Budget forecasting

Client relationship management

Communication skills

Negotiation skills

Event operations planning

Tools

Microsoft Word

Excel

Delphi

Job description

Description

Overview

The Executive Meeting Manager brings to bear their organizational and detailing skills to identify and implement profitable execution of all groups. Ensure that each group that the manager is responsible for meets or exceeds their revenue expectations based on their contracts. Active and positive contribution towards a high-performance culture within the Convention Services Department through customer advocacy, sustained revenue achievement, communication and team participation.

Requirements

Essential Duties and Responsibilities

• An understanding of both monthly forecasting and the annual budget process.
• Understand the importance of raising the meeting planner evaluation scores and implement effective methods to ensure exceeding meeting planner satisfaction.
• Optimize room rental charges.
• Consistently participate in the re-booking of repeat business by having a track record of long-term client relationships.
• Actively participate in industry related organizations (NACE, MPI).
• Thorough knowledge of sales techniques including strong closing skills as well as negotiating skills.
• Comfortable with hotel site inspections and client presentations.
• Excellent creative skills to provide innovative set-ups, menus, and functions for groups. Ability to generate creative and innovative menus while working closely with Chef on pricing specialty menus.
• Work closely with banquet department on operations and event execution. Ability to quickly evaluate alternatives and decide on a plan of action.
• Provide overall direction, coordination, and ongoing evaluation of operations. Detailed execution of all banquet event orders generated by the Convention Services Department.
• Experience providing Audio/Visual equipment and operating Audio/Visual as a profit center.
• Excellent knowledge of computers, specifically Delphi, Word, and Excel.
• Monitor group room blocks and pick up, generate detailed resumes for the operating departments.
• Ability to work with outside vendors to ensure client satisfaction for all events/groups.
• Comply with attendance rules and be available to work on a regular basis.
• Perform any other job-related duties as assigned.

Qualifications and Skills

• Prior experience in the field of hospitality with specific experience in catering sales is essential.
• 1+ year within the Hospitality Industry required.
• Must have experience at a similar size and quality hotel.
• Must possess computer skills, including, but not limited to, use of Microsoft Word, Excel, and Delphi.
• Knowledge of sales skills, revenue management, training, and motivation of peers.
• Knowledge of hotel features, benefits, and competing hotels within the market.
• Ability to execute appropriate action plans.
• Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning.
• Ability to work effectively under time constraints and deadlines.
• Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time as needed.