Event Manager

Atomic Hospitality Group; Illinois; On-site; USD 65,000 - 90,000; Full time

Job summary

Morgan Manufacturing is a 32,000+ sq ft event venue hosting nearly 200 events yearly, blending corporate and social programs.

The Event Manager will lead service and facilities teams to deliver top-tier customer service and guest satisfaction, supervise load-in/load-out, manage staff and partners, ensure regulatory compliance and accurate event records, and drive client relations to grow the business.

Qualifications

• High school diploma or GED; 3 years experience in the event management or related professional area.
• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year experience in the event management, sales and marketing, or related professional area.

Responsibilities

• Supervise the load-in and/or load-out of vendors, ensure they are following all facility policies and procedures.
• Lead event staff including bartenders, security, facilities and others as required.
• Ensure event space is set to client's specification, while adhering to facility policies and procedures.
• Maintain and contribute to improving relationships with preferred partners and vendors.
• Manage department inventories and facility supplies.
• Monitor event activities to ensure compliance with applicable regulations and laws, satisfaction of participants, and resolution of any problems that arise.
• Follow established procedures designed to maintain records of events, including product consumption and event labor detail.
• Develop professional relationships with clients to retain business and increase growth.
• Conduct post-event evaluations to determine how future events could be improved.
• The company reserves the right to add or change duties at any time.

Skills

Superior customer service

Leadership and team development

Excellent verbal and written comms

Attention to detail

Social perceptiveness

Judgment and decision making

Service orientation

Education

High school diploma or GED

Associates degree in Hotel & Restaurant Management or related field

Job description

Job Description

Job Summary

• The Event Manager will lead and direct the service and facilities teams to ensure all events are executed with the highest level of customer service and guest satisfaction.

General Duties and Responsibilities

• Supervise the load-in and/or load-out of vendors, ensure they are following all facility policies and procedures.
• Lead event staff including: bartenders, security, facilities and others as required.
• Ensure event space is set to client's specification, while adhering to facility policies and procedures.
• Maintain and contribute to improving relationships with preferred partners and vendors.
• Manage department inventories and facility supplies.
• Monitor event activities to ensure compliance with applicable regulations and laws, satisfaction of participants, and resolution of any problems that arise.
• Follow established procedures designed to maintain records of events, including product consumption and event labor detail.
• Develop professional relationships with clients to retain business and increase growth.
• Conduct post-event evaluations to determine how future events could be improved.
• *The company reserves the right to add or change duties at any time.

Skills

• Superior customer service
• Leadership and team development
• Excellent verbal and written communication
• Strong attention to detail
• Social perceptiveness
• Judgment and decision making
• Service orientation

Job Qualifications

• High school diploma or GED; 3 years experience in the event management or related professional area. OR

• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year experience in the event management, sales and marketing, or related professional area.

Company Description

Morgan Manufacturing is a 32,000+Sq Ft event venue loaded with industrial elegance. The facility hosts nearly 200 events a year in a mix of corporate and social business.