Event Installer/ Driver

Nuage Designs; Chicago (IL); On-site; USD 35,000 - 50,000; Full time

Job summary

Nuage Designs in Chicago is seeking an Event Installer / Driver responsible for delivering exceptional service from warehouse to venue.

The ideal candidate will ensure compliance with vehicle operation and perform on-site installations while maintaining a professional image in client interactions.

This role requires strong physical endurance and leadership skills to manage deliveries and uphold customer satisfaction.

Qualifications

• 1–2 years of experience as a delivery driver, preferably in logistics or transportation.
• Ability to lift and carry heavy objects (up to 50 lbs.) and perform physical labor.
• A valid driver's license with a clean driving record.

Responsibilities

• Safely operate and maintain all company vehicles and perform vehicle inspections.
• Act as the primary on-site representative for Nuage Designs and ensure customer satisfaction.
• Assist with general warehouse duties when not driving.

Skills

Bilingual in English and Spanish

Customer service skills

Problem-solving

Leadership skills

Vehicle maintenance knowledge

Education

High school diploma or equivalent

Job description

The Event Installer / Driver is a critical, multi-faceted position responsible for delivering the Nuage Designs "white glove" service from warehouse to venue. This role combines safe, compliant operation of company vehicles with flawless on-site installation and superior client interaction. Driving is not 100% of the time; the core function includes a combination of driving, physical installation duties, and representing Nuage Designs to clients on-site. The successful candidate must possess strong physical endurance, leadership skills, and an unwavering commitment to customer satisfaction.

Duties and Responsibilities

Driving, Vehicle Operations, and Compliance

• Safely operate and maintain all company vehicles, including light-duty vans and medium-duty box trucks (up to 26 ft).
• Maintain accurate records of all deliveries, mileage, and your Record of Duty Status (RODS) to ensure strict compliance with all DOT and company regulations.
• Perform routine pre-trip and post-trip vehicle inspections, including checking maintenance, fuel levels, and cleanliness, reporting any issues immediately.
• Communicate effectively with the Logistics and Warehouse teams regarding delivery and pickup schedules and any potential delays or issues.
• Assist with the safe and secure loading and unloading of event linens, chargers, event furniture, and other materials at both the warehouse and event venues, ensuring products are protected from damage during transit.

On-Site Installation and Client Service

• Act as the primary on-site representative for Nuage Designs, embodying the company's commitment to "white glove" service and professionalism.
• Serve as the on-site team lead, directing the delivery crew to ensure a smooth, efficient, and precise installation and strike (take-down).
• Confirm that all products delivered are correct and that the setup aligns precisely with the provided client specifications or floor plans.
• Maintain open, professional, and positive communication with clients, vendors, and venue staff, handling team dynamics and proactively addressing any on-site questions or issues to guarantee a positive Nuage experience.
• Maintain a professional appearance at all times, wearing a clean, neat Nuage-branded uniform (or client-supplied uniform, when required) from the start to the end of the shift.

Warehouse Support

• Assist with the processing of customer orders, ensuring the accuracy of product count and quality before loading.
• Assist with general warehouse duties when not driving, such as receiving, sorting, picking, and packing orders.

Qualifications

Required Knowledge, Skills, and Abilities

• Bilingual in English and Spanish is preferred.
• Exceptional customer service skills and the ability to maintain a great attitude and positive interaction with team members and customers daily.
• Strong ability to problem solve and prioritize needs while on jobsites, analyzing information and performing necessary actions to fulfill duties.
• Strong leadership skills, determination, reliability, and the ability to execute consecutive events while handling the associated stresses and challenges.
• Knowledge of vehicle maintenance and safety protocols.
• Familiarity with local traffic laws and route planning.
• Positive attitude and professional demeanor.
• Ability to operate a vehicle for 8 hours or more.
• Ability to lift & carry heavy objects (up to 50 lbs.) and perform physical labor.
• Physically able to reach, stretch, bend and sit for long periods of time during daily routine.

Please note: This position requires pre-employment drug testing as a condition of hire.

Miami, FL Qualification Requirements

• High school diploma or equivalent.
• A minimum of Class C license is required along with a valid DOT Medical Certificate.
• All Drivers must be free of restrictions that prevent delivery to either intrastate and/or interstate events and venues.
• A valid driver’s license with a clean driving record.
• 1–2 years of experience as a delivery driver, preferably in logistics or transportation.
• Ability to stand, walk, lift, and bend for extended periods of time, and perform strenuous physical labor associated with loading, unloading, and installation.
• Must maintain reliable transportation and be consistently punctual.

Chicago, IL Qualification Requirements

• High school diploma or equivalent.
• A minimum of Class C license is required along with a valid DOT Medical Certificate.
• All Drivers must be free of restrictions that prevent delivery to either intrastate and/or interstate events and venues.
• A valid driver’s license with a clean driving record.
• 1–2 years of experience as a delivery driver, preferably in logistics or transportation.
• Ability to stand, walk, lift, and bend for extended periods of time, and perform strenuous physical labor associated with loading, unloading, and installation.
• Must maintain reliable transportation and be consistently punctual.