EVENT INSTALLER

Quest Events; Austin (TX); On-site; USD 21,000 - 30,000; Part time

Benefits offered by this job

401k match

Referral bonus program

Potential full-time

Overtime eligible

Annual increases based on performance

Growth opportunities

Job summary

Quest Events is seeking an Event Installer in Austin, TX. This customer service role emphasizes reliability and determination as you load and unload gear, set drape, furniture, and hardware at event venues, and work with a crew to deliver polished productions.

You will participate in daily activities in the warehouse and on site, support a crew leader, and provide outstanding service to clients while maintaining a professional appearance and punctuality.

Qualifications

• Prior customer service experience preferred but not required.
• Ability to execute consecutive events under stress.
• Positive interaction with team members and customers daily.
• Great attitude and strong customer service skills.
• Fluent reading, writing, speaking English.
• Maintain professional appearance, reliable transportation, and punctuality.
• Workload varies 0-40+ hours per week based on volume and availability.

Responsibilities

• Prepare for daily activities both in the warehouse and on-site.
• Work with a Crew Leader and a team of Crew Members.
• Load and unload company vehicles at the warehouse and on jobsites.
• Participate in sets and strikes at event venues.
• Complete warehouse tasks after on-site work is finished.
• Deliver outstanding customer service.

Skills

Customer service

Team leadership

Time management

Communication

Punctuality

Problem solving

English fluency

Job description

The Quest Event Installer is a customer service position, with an emphasis on reliability and determination. The responsibilities include safely loading and unloading gear from company vehicles, setting and striking drape, furniture, and hardware at event venues.

The Event Installer will be working with and as part of a team of installers. Workload varies from 0-30+ hours per week based on volume and availability. Installer will demonstrate strong leadership skills by taking the initiative, staying customer-focused, displaying a strong work ethic while on the jobsite and being able to execute consecutive events.

Benefits:

• 401k Safe Harbor with Employer 5% match
• Employee Referral Bonus Program
• Potential to go Full Time
• Potential for overtime
• Eligible for annual increases based on performance
• Opportunities for professional growth

Under the supervision of the General Manager and Operations Manager this position's responsibilities include:

• Preparation for daily scheduled activities both in the warehouse and on-site
• Working with a Crew Leader and a team of Crew Members
• Loading and unloading company vehicles at the warehouse and on jobsites
• Participating in sets and strikes at event venues
• Completing warehouse tasks after on-site work is finished
• Delivering outstanding customer service

Requirements

Required Knowledge, Skills, and Abilities:

• Prior customer service-related job experience preferred but not required.
• Ability to execute consecutive events while handling the associated stresses and challenges.
• Can positively interact with team members and customers on a daily basis and be open to constructive criticism.
• A great attitude and great customer service skills.
• Can read, write, speak, and understand English fluently.
• Must maintain a professional appearance, have reliable transportation, and be punctual.
• Is able to problem solve and prioritize needs while on jobsites.
• Is able to handle team dynamics, and customer service issues on a daily basis.
• Workload varies from 0-40+ hours per week based on volume and availability.

Physical Job Requirements:

• Ability to repeatedly lift 62 lbs and work on a step ladder without exceeding maximum weight allowance.
• Ability to stand or walk for extended periods of time.