Event Host & Guest Experience Lead

Lucky Strike Entertainment; Alameda (CA); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Free Bowling!

$1 Arcade Play

20% off Events

50% off Food & Beverages

Job summary

Lucky Strike Entertainment is seeking an Event Host to ensure guests have memorable experiences across our bowling and entertainment venues. The role involves gathering event details, coordinating with managers and staff, and Seizing upsell opportunities while maintaining high service standards.

You will work in a fast-paced environment, require strong multitasking abilities, and build personal connections with event contacts to exceed expectations. Applicants must be at least 18 years old.

Qualifications

• Well-developed interpersonal skills.
• A commitment to great guest service.

Responsibilities

• Gather all essential info for events and staffing prior to an event’s start.
• Liaise with managers, chefs, and service staff regarding event timing and any special requests.
• Suggestively sell “extensions” (i.e., additional entertainment or food & beverage) to the pre-ordered event food, beverage, and/or experience package.
• Coordinate the setup of all tables/areas/supplies and manage the service of all food & beverage.
• Create a personal connection with the event contact and ensure that all guest needs aren’t just met, but exceeded.
• Assist the guest by helping program names into the scoring system, explaining safety precautions, and maybe even giving a quick bowling lesson (kidding, not kidding)

Skills

Interpersonal skills

Guest service

Job description

Lucky Strike Entertainment is seeking an Event Host to ensure guests have memorable experiences across our bowling and entertainment venues. The role involves gathering event details, coordinating with managers and staff, and Seizing upsell opportunities while maintaining high service standards.

You will work in a fast-paced environment, require strong multitasking abilities, and build personal connections with event contacts to exceed expectations. Applicants must be at least 18 years old.