Event F&B Supervisor: Concessions & Banquets Lead

ASM Global; Albuquerque (NM); On-site; USD 25,000 - 30,000; Part time

Job summary

Legends Global is seeking a regular part-time Food & Beverage Supervisor for the Albuquerque Convention Center (ACC) to assist the F&B Manager in overseeing event-day operations at ACC and related Albuquerque locations.

The role requires leadership of concessions, banquets, and bar staff, with emphasis on customer service, standards training, and adherence to alcohol-service policies. A 21+ age, a related degree, and supervisory experience are preferred.

Qualifications

• Must be a minimum 21 years of age.
• Bachelor's Degree (BA) in Food & Beverage Management or related field desired.
• Previous customer service and cash handling experience is a plus.
• Minimum 1-2 years' experience in supervisory level position in Food and Beverage or equivalent training experience
• Must be flexible, have a sense of urgency, be able to respond quickly and resourcefully to internal and external issues working knowledge of food production techniques, purchasing, and sanitation procedures
• Excellent written and verbal communication skills
• Ability to take tasks that are not clearly defined and appropriately define problem, propose and implement solutions
• Food Handlers Card- A valid food handler’s card is required for this position must be obtained within 30 days of employment.
• Alcohol Server license

Responsibilities

• Ensures all F&B sets such as concessions and Banquets and designated Bar areas are properly set before guests arrive.
• Oversees F&B and Bar Staff during events
• Trains Concessions, Banquet and Bar staff on department standards and procedures
• Must be able to read and understand par sheets, stand sheets and requisition orders
• Maintains existing equipment needed for outlet areas and Bars
• Follows responsible alcohol service policies
• Supervises and coordinates Concessions Attendants, including training on company and departmental standards and providing constructive and corrective feedback as needed
• Ensures a positive and impactful guest experience by delivering professional and courteous guest service.
• Analyzes and resolves problems with associates, guests, and the operation with the assistance of the F&B Manager
• Learn and be comfortable with all food and beverage menu items to effectively complete financial transactions and answer guests' questions and upsell when for maximum profitability
• Supervise staff have a clean, organized, stocked and safe area
• Assist F&B Manager with inventory by reporting any low inventory
• Assists Concessions and Bar staff with opening and closing duties as outlined according to departmental standards
• Oversee proper presentation, preparation and service needs in conjunction with all food and beverage departments to ensure the highest standards are met
• Be prepared to execute last minute changes, inspect service set ups in time for all staff final call.
• It is imperative to hold pre-function meetings to discuss operational plans, etc
• Fosters a cooperative and harmonious working climate conducive in maximizing employee morale thus increasing overall productivity
• Other duties as assigned

Skills

Customer service

Cash handling

Communication skills

Education

Bachelor's degree in Food & Beverage Management or related field

Job description

Legends Global is seeking a regular part-time Food & Beverage Supervisor for the Albuquerque Convention Center (ACC) to assist the F&B Manager in overseeing event-day operations at ACC and related Albuquerque locations.

The role requires leadership of concessions, banquets, and bar staff, with emphasis on customer service, standards training, and adherence to alcohol-service policies. A 21+ age, a related degree, and supervisory experience are preferred.