Event Experience Host: Upsell & Guest Care

Lucky Strike Entertainment Corporation; Wheat Ridge (CO); Hybrid; USD 25,000 - 30,000; Full time

Benefits offered by this job

Free Bowling!

$1 Arcade Play

20% off Events

50% off Food & Beverages

Job summary

Lucky Strike Entertainment is seeking an Event Host to create memorable experiences for guests in Wheat Ridge. You will manage event details, coordinate with kitchen and staff, and help guests enjoy the bowling and entertainment options.

The role emphasizes strong interpersonal skills, proactive service, and the ability to upsell extensions to food, beverage, and experiences. A friendly, energetic presence is essential.

Qualifications

• Well-developed interpersonal skills.
• A commitment to great guest service.

Responsibilities

• Gather all essential info for events and staffing prior to an event’s start.
• Liaise with managers, chefs, and service staff regarding event timing and any special requests.
• Suggestively sell extensions (i.e., additional entertainment or food & beverage) to the pre-ordered event food, beverage, and/or experience package.
• Coordinate the setup of all tables/areas/supplies and manage the service of all food & beverage.
• Create a personal connection with the event contact and ensure that all guest needs aren’t just met, but exceeded.
• Assist the guest by helping program names into the scoring system, explaining safety precautions, and maybe even giving a quick bowling lesson (kidding, not kidding)

Skills

Interpersonal skills

Guest service

Job description

Lucky Strike Entertainment is seeking an Event Host to create memorable experiences for guests in Wheat Ridge. You will manage event details, coordinate with kitchen and staff, and help guests enjoy the bowling and entertainment options.

The role emphasizes strong interpersonal skills, proactive service, and the ability to upsell extensions to food, beverage, and experiences. A friendly, energetic presence is essential.