Event Destination Specialist

Unique Escapes; New York (NY); Teletrabalho; USD 50 000 - 80 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Remote work environment

Flexible scheduling

Training and support for travel tools

Resumo da oferta

Unique Escapes, a travel business focused on personalized experiences, seeks an Event Destination Specialist to translate client visions into unforgettable group travel and special events. As a remote role, you will guide clients from inquiry to booking, research destinations, prepare compelling proposals, and maintain relationships with clients and suppliers to close bookings.

Strong sales, communication, and organization are essential as you manage multiple leads, create quotes, and coordinate

Qualificações

• Proven sales experience in travel or events.
• Excellent written and verbal communication.
• Strong organization and time management.
• Ability to manage multiple leads independently.
• Familiar with CRM and travel booking platforms.
• Remote work setup and self-motivation.

Responsabilidades

• Generate, qualify, and follow up with leads for destination weddings, group trips, and events.
• Conduct discovery conversations to understand client goals, budget, dates, size.
• Research destinations, venues, cruises, and packages that fit client needs.
• Prepare quotes, itineraries, proposals, and booking details.
• Present options clearly, highlighting value and experiences.
• Guide clients through booking with professionalism.
• Maintain relationships with clients, suppliers, and internal teams.
• Track leads, proposals, payments, deposits, and CRM entries.
• Coordinate travel logistics: accommodations, transfers, excursions.
• Follow up to close bookings and ensure client satisfaction.
• Maintain client records and booking details.
• Assist with email campaigns, content, onboarding, and referrals.
• Identify upsell opportunities (extensions, upgrades, add-ons).
• Provide excellent customer service by phone, email, chat, and online platforms.

Conhecimentos

Sales

Communication

Presentation

Relationship-building

Organization

CRM

Remote work

Travel industry knowledge

Ferramentas

CRM systems

Email tools

Spreadsheets

Booking platforms

Descrição da oferta de emprego

Job brief

Unique Escapes is a travel business focused on curating personalized, high-quality travel experiences.

We are seeking a motivated, relationship-focused Event Destination Specialist to help clients plan unforgettable group travel, destination celebrations, corporate retreats, incentive trips, and special events. This remote role is ideal for someone who enjoys sales, travel research, building client relationships, and turning a client's vision into a well-organized travel experience.

You will guide prospective clients from first inquiry through booking, recommend destination and event options, prepare compelling proposals, and provide outstanding follow-up throughout the sales process.

Responsibilities

• Generate, qualify, and follow up with leads for destination weddings, group trips, milestone celebrations, corporate retreats, incentive travel, and special events.


• Conduct discovery conversations to understand each client's destination preferences, event goals, budget, travel dates, group size, and expectations.


• Research destinations, resorts, venues, cruises, excursions, and travel packages that align with client needs.


• Prepare professional travel quotes, proposals, itineraries, room-block summaries, and reservation details.


• Present destination and package options clearly, highlighting value, inclusions, and unique experiences.


• Guide clients through the decision-making and booking process with confidence and professionalism.


• Build and maintain strong relationships with clients, travel suppliers, resorts, cruise lines, and internal team members.


• Track leads, sales activity, proposals, payments, deposits, deadlines, and outstanding client requests in the CRM.


• Coordinate travel logistics such as group accommodations, airport transfers, excursions, and pre- or post-event stays.


• Follow up consistently to move opportunities forward, answer questions, and close bookings.


• Maintain accurate client records, sales documentation, and booking details.


• Assist with email campaigns, social media content, client onboarding, and referral follow-up.


• Identify upsell and cross-sell opportunities, such as excursions, travel protection, room upgrades, and pre- or post-event extensions.


• Provide excellent customer service by phone, email, chat, and online platforms.

Requirements

• Strong sales, communication, presentation, and relationship-building skills.


• Excellent written and verbal communication, with a warm and professional tone.


• Strong organization, time management, and attention to detail.


• Ability to manage multiple leads, clients, and deadlines independently.


• Comfortable using CRM systems, email tools, calendars, spreadsheets, and web-based travel or booking platforms.


• Reliable high-speed internet and a dedicated remote workspace.


• Customer service, sales, hospitality, event planning, administrative, or travel-industry experience is advantageous but not required.


• Interest in travel, luxury travel, destination events, cruises, resorts, and group experiences is a plus.


• Self-motivated, coachable, and comfortable following a sales process while building genuine client relationships.

What We Offer

• Remote work environment.


• Flexible scheduling within established business needs.


• Training and support for travel tools, supplier systems, sales processes, and event destination planning.


• Opportunity to grow with a developing travel brand.