EVENT CROWD CONTROL SPECIALIST

Hard Rock Hotel & Casino Atlantic City; Atlantic City (NJ); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking an Event Crowd Control Specialist to ensure the safety of patrons and team members. This role involves providing security coverage, assisting guests with inquiries, and preparing incident reports. The ideal candidate will have a friendly demeanor, a commitment to responsible gaming, and the ability to stand for long periods. Join a dynamic team where your contributions will enhance the guest experience and ensure a safe environment for all.

Qualifications

• 1 year of guest service experience or equivalent education.
• Preferred experience in Event/Nightclub Security or Law Enforcement.

Responsibilities

• Assist patrons with inquiries and provide information about events.
• Prepare detailed incident reports and assist in emergency situations.

Skills

Guest Service

Emergency Coordination

Incident Reporting

Education

High School Diploma

Job description

Join to apply for the EVENT CROWD CONTROL SPECIALIST role at Hard Rock Hotel & Casino Atlantic City

Overview

Under the direction of Security Department supervisors and managers, the incumbent provides security coverage to ensure adequate protection for the safety of patrons and team members. Safeguards the assets of the organization, its guests, and team members. Promotes an outgoing, friendly, guest-oriented demeanor at all times.

Responsibilities

1. Assist patrons with inquiries and situations, including providing information about the property and events, giving directions, and escorting them if necessary.
2. Prepare detailed incident reports clearly and precisely.
3. Assist in the coordination and resolution of emergency situations.
4. Demonstrate a commitment to responsible gaming and alcohol service by discreetly notifying managers of concerns.
5. Perform other duties as assigned.

Qualifications

1. High School Diploma or equivalent required, with at least one (1) year of guest service experience or equivalent education and experience.
2. Previous experience in Event/Nightclub Security, Law Enforcement, or Military preferred.
3. Ability to stand for up to 8 hours.