Event Coordinator

Dave n Busters; Woodbridge Township (NJ); On-site; Full time

Job summary

Join a dynamic and energetic team as an Event Coordinator at a leading entertainment venue. In this role, you will be the backbone of our sales department, ensuring that every event runs smoothly and that guests receive exceptional service. Your organizational skills and friendly demeanor will help create unforgettable experiences for our guests. You will handle administrative tasks, support the sales team, and play a crucial role in executing events that embody our commitment to 'unreasonable hospitality.' If you thrive in a fast-paced environment and are passionate about delivering outstanding service, this position is perfect for you.

Qualifications

• Strong verbal and organizational skills are essential for success.
• Ability to analyze data and communicate effectively with teams.

Responsibilities

• Ensure all guests' needs are met for special events.
• Provide administrative support to the sales team and follow up on tasks.
• Convert RFPs into closed business and conduct site tours.

Skills

Verbal Communication

Decision-Making Skills

Organizational Skills

Data Analysis

Customer Service

Job description

Job Description:

POSITION SUMMARY:
The Event Coordinator supports the sales department in executing the important behind-the-scenes administrative functions that keep the Store functioning efficiently. Without this critical role, our efforts to provide “unreasonable hospitality” would be impossible. The Event Coordinator is responsible for supporting the sales department by way of completing administrative duties & confirmation calls to finalize event details. Additionally, the Event Coordinator participates in the exciting sales process and is responsible for a portion of booking our valuable social market.

YOU WILL BE AN OUTSTANDING EVENT COORDINATOR IF:

1. You are friendly and demonstrate a “You Got It” attitude.
2. You demonstrate good decision-making skills and can communicate effectively with guests, Sales Team, and Management Team.
3. You can communicate clearly and regularly with Operations, the Sales Team, and guests.
4. You can clearly verbalize guests' needs to Operations and other Team Members.
5. You have strong organization skills.
6. You have strong verbal skills.
7. You are able to analyze basic data to help Operations and the Sales Team with decision making.
8. You can read and communicate in English.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

1. Go above & beyond to ensure the needs of each Special Events Guest are met, communicating all requests from the host to ensure all contracts are updated accordingly.
2. Take RFPs and calls for social events, converting them to closed “won” business.
3. Conduct site tours as needed.
4. Ensure accurate and prompt distribution of all paperwork for “pop up parties” working through the management team to ensure they are staffed to support.
5. Provide administrative support to the Sales Department including follow up on calls/emails/tasks with Event Host after the sale is “closed won”, communicating to Operations any changes to BEOs or updated signed contracts.
6. Follow up on ARs, collect payment information, and close out any remaining balances.
7. Submit check requests/invoices as needed.
8. Ensure Operations has the most up-to-date BEO for each event.
9. Offer “upsell” opportunities to Event Hosts after the sale is “closed won”.

Because we expect you to “Act like you own it,” your job includes everything listed above PLUS the ever-popular “other” duties as assigned. If you see a need, meet it; if you have an idea, share it; if you see a Team Member needing help, jump in and lend a hand.

Salary Range: 18.5 - 22

We are an equal opportunity employer and participate in E-Verify in states where required.