Event Coordinator

American-Golf-Corporation; Mission Viejo (CA); On-site; USD 45,000 - 60,000; Full time

Job summary

American Golf Corporation is seeking a Private Event Sales Coordinator to help plan, promote, and execute private events at the home course. You will partner with clients to understand needs and ensure excellent event delivery under the direction of the Director of Events.

The role requires strong administrative skills, customer service orientation, and hands-on experience with event logistics, BEOs, and deposits. Evening/weekend availability is common.

Qualifications

• Prior administrative and/or sales experience preferred.
• Strong customer service orientation with guest satisfaction focus.
• Proficiency in Microsoft Word and Excel.
• Basic math skills for calculating figures and percentages.
• Social media literacy, including familiarity with platforms like Instagram, TikTok, and Facebook.
• Effective communication with clients, colleagues, and management.
• Strong organizational, time management, and prioritization abilities; able to work independently.

Responsibilities

• Warmly acknowledge, greet, and thank all members and guests.
• Draft, revise, and distribute event agreements and banquet event orders (BEOs).
• Process deposits and payments.
• Support marketing and sales by maintaining contact database, responding to leads, scheduling site tours, and assisting with outreach.
• Coordinate event logistics with internal departments to ensure course readiness.
• Monitor food and beverage operations to maintain high service standards during events.
• Build relationships with event hosts, address questions, resolve concerns, attend events, and ensure guest satisfaction.
• Escalate grievances to Director of Event Sales or Event Manager and perform additional duties as assigned.

Skills

Administrative experience

Customer service

Communication

Time management

Independent work

Social media literacy

Tools

Microsoft Word

Microsoft Excel

Job description

ABOUT AMERICAN GOLF

American Golf is a trusted leader in golf hospitality, known for elevating the game and the communities around it. We bring deep expertise in golf operations and club culture, paired with a genuine commitment to creating welcoming, memorable experiences for every guest and member.

Our teams take pride in course care, exceptional service, and thoughtful environments that invite people to play, connect, and feel at home. We believe golf is more than a sport, it’s a place where relationships grow, traditions thrive, and everyone is part of the community.

Job Purpose

The Private Event Sales Coordinator supports the planning, promotion, and execution of private events at your home course. Working under the direction of the Director of Events, this role partners closely with clients to understand their needs and ensure every event is delivered with excellence.

Responsibilities

• Warmly acknowledge, greet, and thank all members and guests.
• Manage administrative tasks including drafting, revising, and distributing event agreements and banquet event orders (BEOs), as well as processing deposits and payments.
• Support marketing and sales efforts by maintaining the contact database, responding to leads, scheduling site tours, and assisting with outreach.
• Coordinate event logistics by communicating with internal departments to ensure course and facility readiness.
• Maintain high customer service standards during events by monitoring food and beverage operations and offering assistance when needed.
• Build strong relationships with event hosts by addressing questions, resolving concerns, attending events, and ensuring guest satisfaction.
• Escalate any grievances to the Director of Event Sales or Event Manager as appropriate.
• Support all American Golf initiatives and programs as directed by management.Perform additional duties as assigned.

Qualifications

• Previous administrative and/or sales experience preferred.
• Strong customer service orientation with a commitment to guest satisfaction.
• Proficiency in Microsoft Word and Excel.
• Basic math skills for calculating figures and percentages.
• Social media literacy, including familiarity with Instagram, TikTok, and Facebook
• Effective communication skills with clients, colleagues, and management.
• Strong organizational, time management, and prioritization abilities; able to work independently with minimal supervision.

Working Conditions

• Schedule varies based on business needs.
• Evening, weekend, and holiday availability required.
• Role may involve extended periods of standing and physical activity including walking, reaching, bending, kneeling, and lifting or pulling items as needed.

American Golf Corporation is committed to equal employment opportunities for all. We will not discriminate against employees or applicants for employment on any legally recognized basis, (protected class), including but not limited to race, color, religion, genetic information, national origin, sex, pregnancy, childbirth, medical conditions, age, disability, citizenship status, uniform service member status, or any other protected class under federal, state, and/or local law.