Event Coordinator

Dave & Buster's Management Corporation, Inc.; Albuquerque (NM); On-site; USD 21,000 - 26,000; Full time

Job summary

Main Event is seeking an Event Coordinator to support the Sales Department with administrative tasks and event confirmations. You will help finalize event details, handle RFPs, and participate in the sales process to close bookings.

The role requires strong organizational and verbal skills, the ability to communicate with guests, Operations, and Sales, and a proactive approach to upsell opportunities. Equal opportunity employer and onsite work in various venues.

Qualifications

• Friendly, can demonstrate a “You Got It” attitude.
• Clear communication with guests, Sales Team, and Management.
• Strong organization and verbal communication skills.
• Ability to analyze basic data to aid Operations and Sales decisions.
• Proficient in reading and speaking English.

Responsibilities

• Meet guests' needs and ensure contracts are updated.
• Process RFPs and convert calls to closed won business.
• Conduct site tours as needed.
• Distribute paperwork for pop-up events and ensure staffing.
• Provide admin support to Sales and update Operations on changes to BEOs or contracts.
• Follow up on balances and payments; process invoices.

Skills

Customer service

Communication

Organization

Data analysis

Verbal skills

Job description

POSITION SUMMARY: The Event Coordinator supports the sales department in executing the important behind-the-scenes administrative functions that keep the Store functioning efficiently. Without this critical role, our efforts to provide “unreasonable hospitality” would be impossible. The Event Coordinator is responsible for supporting the sales department by way of completing administrative duties & confirmation calls to finalize event details. Additionally, the Event Coordinator participates in the exciting sales process and is responsible for a portion of booking our valuable social market.

YOU WILL BE AN OUTSTANDING EVENT COORDINATOR IF:

• You are friendly and demonstrate a “You Got It” attitude
• You demonstrate good decision-making skills and can communicate effectively with guests, Sales Team and Management Team
• You can communicate clearly and regularly with Operations, the Sales Team and guests
• You can clearly verbalize guests needs to Operations and other Team Members
• You have strong organization skills
• You have strong verbal skills
• You are able to analyze basic data to help Operations and the Sales Team with decision making
• You can read and communicate in English

ESSENTIAL DUTIES AND RESPONSIBLITES:

• Go above & beyond to ensure the needs of each Special Events Guest are met, communicating all requests from host to ensure all contracts are updated accordingly.
• Take RFP’s and calls for social events, converting them to closed “won” business.
• Conduct Site tours as needed.
• Ensure accurate and prompt distribution of all paperwork for “pop up parties” working through management team to ensure they are staffed to support.
• Provide administrative support to the Sales Department including follow up on calls/emails/tasks with Event Host after the sale is “closed won”, communicating to Operations any changes to BEOs or updated signed contracts.
• Follow up on AR’s, collect payment information, and close out any remaining balances.
• Submit check requests/invoices as needed.
• Ensure Operations has the most up-to-date BEO for each event.
• Offer “upsell” opportunities to Event Hosts after sale is “closed won”.
• Because we expect you to “Act like you own it” your job includes everything listed above PLUS the ever popular “other” duties as assigned”. If you see a need, meet it; if you have an idea, share it; if you see a Team Member needing help, jump in and lend a hand.

Salary Range: 15 - 19.5

We are an equal opportunity employer and participate in E-Verify in states where required.

Walking into a Main Event is like entering a new world of lights, music, entertainment, and laughter. Every Guest is greeted by the genuine, glowing faces of Main Event Team Members as they see splashes of color and new opportunities to play. Each center is full of passionate, driven people who are serving others and making memories that bring to life our chef-inspired meals, full-service catering with private rooms, high-energy bar with the latest audio-visual technology, space for birthday parties for kids and adults, and party rooms for corporate, school, and league events. A trip to Main Event is a chance for the whole family to reconnect, celebrate, compete, eat, and play. When you’re with us, each and every moment together is the Main Event.

EEO is The Law - click here for more information Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

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