The event bartender prepares all alcoholic beverages for guests and venue servers. Actively takes orders, conducts full and complete food/beverage service, and monitors guests' bar/dining experience. Interacts with guests, fellow employees, and supervisors in a polite and courteous manner to ensure gracious hospitality.
Duties and Responsibilities:
- Maintain professional appearance standards as directed in the Tao Group Hospitality Employee Handbook.
- Anticipate and accommodate all needs of the guests.
- Provides professional and exceptional service in a timely fashion.
- Understands how to properly execute all event formats.
- Reviews and understands all aspects of the BEO.
- Knowledge of all allergies and dietary restrictions for the event.
- Accurately enter all orders into the POS system and follow proper cash/payment card procedures.
- Ensures the delivery of all food and beverage to the guests.
- Maintain the cleanliness of the bar(s) and bar areas throughout the event.
- Makes sure all liquor displays and shelving are organized, and par levels are maintained.
- Follow supervisor's instructions, communicate with and support co-workers while being a team player.
- Possesses in-depth knowledge of all food and beverage being served, the venue and the company.
- Serves all alcoholic beverages in accordance with all state regulations, alcohol awareness and company training standards.
- Complies with Department of Health and company sanitation standards.
- Communicates the needs of the guests to Banquet and Heart-of-House support staff, managers and chefs.
- Properly sets-up the bar and event stations and performs other opening/closing procedures as directed by management.
- Ensures the bar and bar area are clean and free of debris.
- Sets bar with proper equipment and settings as required.
- Stocks bar-stations with prescribed product and supplies.
- Performs opening side-work as prescribed.
- Performs closing side-work as prescribed.
Properly follow all beverage requisition procedures.
Accurately completes all end-of-shift financial procedures.
Additional Responsibilities:
- Reports all breakage, damage of equipment or furniture immediately to management.
- Attends and participates in daily pre-service meetings.
- Attends and participates in any training sessions or departmental meetings.
- Learn by listening, observing other team members and sharing knowledge while leading by example.
- Portrays a positive and professional attitude.
- Demonstrates knowledge of Tao Group Hospitality, its partners and supporting hotel environments.
- Works as part of a team and provides help and support to all fellow team members.
Training Requirements
- Tao Group Hospitality in-venue event bartender training.
Minimum Education and Qualifications
- 2 years of professional beverage experience.
- Experience in a high-volume restaurant/nightclub/lounge.
Skills / Physical Demands / Work Environment / Schedule
The work environment characteristics and/or physical demands described here are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.
- Ability to write and verbally communicate.
- Must have good positive energy throughout the day.
- Must be able to print legibly for team members, management, and guests to read.
- Must be able to kneel, bend, and stand for extended periods of time.
- Must be able to move quickly.
- Must be able to push and lift up to 50 lbs.
- Work in an environment that is subject to varying levels of noise, crowds, and smoke, the severity of which depends upon the guest volume.
- May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required.
- Exposure to cleaning materials.
- Exposure to hot kitchen elements or cleaning materials.
- Maintain a professional, neat, and well-groomed appearance adhering to Company standards.
- Must be effective as part of a team; ability to interact with internal and external customers, managers, and co-workers in a professional, courteous manner.
- Ability to maintain confidentiality.
- Ability to handle a fast-paced, busy, and somewhat stressful environment.