Event Attendant PRN

Arizona State University; Tempe (AZ); On-site; USD 18,000 - 26,000; Part time

Job summary

Arizona State University Sun Devil Athletics in Tempe is seeking part-time Event Attendants to support game-day operations under general direction. The role focuses on guest services, safety, and ensuring a smooth spectator experience during events.

Candidates should have a high school diploma or equivalent, with 1 year of customer service or event experience preferred. The position demands good communication, decision-making, and the ability to work in all weather conditions and stand for long

Qualifications

• High school diploma or equivalent required.
• Experience in customer service is preferred.
• Ability to resolve conflicts and communicate clearly.
• Ability to work under general direction and promote safety.

Responsibilities

• Greet and assist patrons at events.
• Provide information and resolve patron questions and complaints.
• Collect tickets and verify entry.
• Screen for prohibited items and monitor crowd safety.
• Assist with facility setup and teardown.

Skills

Customer service

Conflict resolution

Communication skills

Decision-making

Teamwork

Education

High School Diploma or equivalent

Job description

Job Profile:

Athletics Operations Assistant 1 Non-Exempt

Job Family:

Athletics Operations

Time Type:

PRN

Apply before 11:59 PM Arizona time the day before the posted End Date.

Minimum Qualifications:

High School Diploma; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved.

Job Profile Summary:
Supports the routine operations of the university’s athletic department, assisting with administrative tasks, event logistics, and equipment management.

Job Description:

Sun Devil Athletics seeks part‑time Event Attendants who, under general direction, provides various guest services during events while promoting safety and enjoyment of spectators. Adheres to NCAA and Big 12 rules and regulations, as well as the policies and procedures of the department, the university, and the Arizona Board of Regents.

Position Salary Range:

• $15.97 per hour

Essential Duties:

• Greets, directs and answers patron's questions.
• Provides information, resolves problems and complaints of patrons.
• Collects ticket from patrons and ensures tickets are valid.
• Screens patrons and ensures prohibited items, such as containers or alcohol, are not brought into a facility.
• Monitors entrances, exits, aisles, tunnels and seating area in facility.
• Assists with crowd control and facility set-up and tear-down.

Desired Qualifications:

• Experience in customer service to the general public (1 year) OR prior event experience at a sports/entertainment facility.
• Demonstrated knowledge of ASU facilities' seating arrangements, services and/or policies.
• Experience in decision-making and conflict resolution.
• Experience in maintaining effective, positive working relationships.
• Evidence of effective communication skills.

Working Environment:

• Must be able to walk up and down stairs without handrails.
• Activities are performed in an environmentally controlled facility and/or outdoors in extreme weather conditions and subject to extended periods of standing and walking lengthy distances to perform work.
• Frequent bending, reaching, lifting, pushing and pulling up to 25 pounds.
• Regular activities require ability to quickly change priorities, which may include and/or are subject to resolution of conflicts.
• Communicate to perform essential functions.
• Requires use of ticket scanner and walkie-talkie.

Department Statement:

The Sun Devil Athletics (SDA) programs are elite, high profile Division I programs. By definition, Division I programs are the "best of the best" and the ladder by which athletes ascend to the world of professional sports and international competitions, such as the Olympics and World Cup. Moreover, Arizona State University and SDA compete in the Big 12 conference.

The vision of SDA is to be a comprehensive perennial top ten NCAA Division I athletics program that empowers Sun Devils to maximize human potential and make a positive impact on our university, community and the world.

The mission of SDA is to provide opportunities for student-athletes to achieve at the highest levels of both academic and athletic excellence, thereby providing them with opportunities for personal growth, offering a unifying force to the campus community, and creating a source of pride among and support from the external constituencies of the university. SDA promotes identity and expression to build a strong Sun Devil Community reflective of ASU's charter.

Driving Requirement:

Driving is not required for this position.

Location:

Campus: Tempe

Funding:

No Federal Funding

Graduate Assistant, Intern and part-time positions are counted as half time for experience equivalency, meaning one year equals six months of experience.

Only electronic applications will be accepted for this position. By submitting an application, you confirm that the information provided is accurate and complete.

ASU Statement:

Arizona State University is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy and broad access. This New American University is a single, unified institution comprising four differentiated campuses positively impacting the economic, social, cultural and environmental health of the communities it serves. Its research is inspired by real world application blurring the boundaries that traditionally separate academic disciplines. ASU serves more than 100,000 students in metropolitan Phoenix, Arizona, the nation’s fifth largest city. ASU champions inclusive excellence, and welcomes students from all fifty states and more than one hundred nations across the globe.

ASU is a tobacco-free university. For details visit https://wellness.asu.edu/explore-wellness/body/alcohol-and-drugs/tobacco

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other basis protected by law.

Notice of Availability of the ASU Annual Security and Fire Safety Report:

In compliance with federal law, ASU prepares an annual report on campus security and fire safety programs and resources. ASU's Annual Security and Fire Safety Report is available online at https://www.asu.edu/police/PDFs/ASU-Clery-Report.pdf. You may request a hard copy of the report by contacting the ASU Police Department at 480-965-3456.

Relocation Assistance – For information about schools, housing child resources, neighborhoods, hospitals, community events, and taxes, visit https://cfo.asu.edu/az-resources.

ASU's comprehensive benefits package is a key part of your total compensation. Visit the ASU Compensation Estimator

Employment Verification Statement:

ASU conducts pre-employment screening which may include verification of work history, academic credentials, licenses, and certifications.

Background Check Statement:

ASU conducts pre-employment screening for all positions which includes a criminal background check, verification of work history, academic credentials, licenses, and certifications. Employment is contingent upon successful passing of the background check.

Fingerprint Check Statement:

A fingerprint check is not required for this position.