Event Ambassador

Kraft Sports + Entertainment; Foxborough (MA); On-site; USD 60,000 - 80,000; Part time

Job summary

A leading sports and entertainment company in Foxborough is hiring an Event Ambassador to enhance the fan experience at Gillette Stadium during events. This entry-level role involves welcoming guests, providing customer service, and supporting event setups. Candidates must be available part-time and possess strong communication skills. Ideal for individuals who enjoy working in a dynamic environment.

Qualifications

• Entry-level role with no experience required.
• Must commit to a minimum of 5 Patriots Games and various events.
• Required to work outdoors in all weather conditions.

Responsibilities

• Proactively welcome and greet guests at Gillette Stadium.
• Educate guests on facilities and event operations.
• Assist with event promotions and setups.

Skills

Strong communication & interpersonal skills

Results oriented

Ability to multi-task

Education

High School Diploma or equivalent

Job description

Description

SUMMARY : The Event Ambassador is responsible for the execution and enhancement of the fan experience by interacting with guests upon their arrival to the stadium for events including Patriots games, Patriots Training Camp, and special events (e.g., Patriots Hall of Fame presented by RTX, Premier Lacrosse League, etc.). This role will provide an introduction to various elements of event operations and fan engagement.

Duties And Responsibilities

• Proactively welcome and greet guests attending games and events at Gillette Stadium with a friendly demeanor and a smile
• Provide customer service by educating guests on facilities and event operations
• Provide guests with utmost care and attention to ensure a first-rate guest experience
• Assist with the execution of event promotions, to include distribution of premium items
• Support event staff at all team events by assisting with event setup and teardown, staffing registration tables and interactive stations, and interacting with guests
• Special projects and assignments as business dictates
  
  

Supervisory Responsibilities

• This position has no supervisory responsibility
  
  

Skills And Qualifications

• High School Diploma or equivalent
• This is an entry level role, no experience is required
• Must be available on a part-time basis, committing to a minimum of 5 Patriots Games, 5 Patriots Events/Special Events, 6 Training Camp WEEKDAYS, and 3 Training Camp weekend days throughout the season
• Strong communication & interpersonal skills
• Results oriented with the ability to multi-task
• Ability to work comfortably both independently and in a team environment
• Required to work extended hours, weekends, and holidays according to Gillette Stadium event schedule
• Must be able to work outdoors during all times of the year
• Must be able to interface with all levels of the organization and represent the Events team in a highly professional manner
  
  

PHYSICAL DEMANDS

• While performing the duties of this job, the employee is regularly required to sit and use hands to handle or feel
• The employee frequently is required to talk or hear
• The employee is occasionally required to reach with hands and arms
• The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
  
  

WORK ENVIRONMENT

• The noise level in the work environment is sometimes loud
• Will work in all types of weather, including extreme heat and cold
  
  

CERTIFICATES, LICENSES, REGISTRATIONS

• None required
  
  

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

This company is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.