Evenings Patient Access Specialist

NYU Langone Hospitals

Village of Patchogue (NY)

Hybrid

USD 44,000 - 54,000

Full time

14 days+

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Job summary

NYU Langone Hospital—Suffolk is seeking a Patient Access Associate for the full-time evenings shift (3:00PM - 11:00PM, Friday - Tuesday). The role interviews patients, collects ID, demographic and insurance data, and notes COB to support accurate billing and record release.

Liaisons with ED, Pre Surgical Testing, Admitting and other areas to ensure smooth throughput. Responsibilities include inputting patient data into the EHR, educating patients about directives and charity care, balancing

Qualifications

To qualify you must have a High school diploma or equivalency.
Understanding of Medical Terminology.
Prior customer service experience.
Ability to learn quickly as technology and insurance requirements change.
Basic computer and keyboarding skills.

Responsibilities

Asks appropriate questions to obtain correct identification information.
Obtains the correct Demographic, Guarantor, Next of Kin, and Emergency Contact information.
Obtains current insurance coverage, and identification.
Able to ascertain the correct Coordination of Benefits (COB) and enter the necessary information to ensure payment.
All documents must be scanned into the Electronic Document Imaging.
Distributes registration forms to locations within ED, Peri-op, and Inpatient units.
Attaches I.D. band to patient wrist in accordance with Medical Center policy and procedures.
Demonstrates knowledge of Patient Access Emergency Management process.