Evening Valet & Guest Services Attendant

GABRIELLA TP LLC; New Orleans (LA); On-site; USD 17,000 - 22,000; Full time

Job summary

Gabriella TP LLC in New Orleans, LA is seeking a doorman for the evening shift. You will open car doors, issue tickets, check for damage, direct traffic, and welcome guests with courtesy to create a positive first impression.

Responsibilities include assisting guests with arrivals, guiding valet runners, maintaining lobby cleanliness, knowing hotel services, and coordinating transportation. A valid driver's license and prior valet experience are required.

Qualifications

• High School Diploma or Equivalent
• Valid Driver’s License
• Experience in PMSI Valet parking required

Responsibilities

• Report to work on time in proper and clean uniform, including name tag.
• Handle all duties according to hotel policies and procedures.
• Be knowledgeable about daily hotel operations, check logbooks and bulletin boards and be up to date with all changes, new procedures and events.
• Maintain complete knowledge of and comply with all departmental policies/service procedures/standards.
• Maintain complete knowledge of correct maintenance and use of equipment; use equipment only as intended.
• Anticipate guests’ needs, respond promptly and acknowledge all guests, however busy and whatever time of day.
• Maintain positive guest relations in valet zone and front entrance areas.
• Be familiar with all hotel services/features and local attractions/activities to respond to guest inquiries accurately.
• Resolve guest complaints, ensuring guest satisfaction.
• Monitor and maintain cleanliness, sanitation and organization of assigned work areas.
• Transport guest luggage, loading/unloading and other handling as needed.
• Assist in locating guest's lost luggage.
• Tag, store and retrieve luggage from holding room.
• Perform duties on valet runners or bellmen as needed.
• Maintain knowledge of scheduled events within the hotel to direct guests to correct locations.
• Relay accurate directions to guests on inquiries of transportation within the local area.
• Maintain accurate log records of guest calls for Bell assistance.
• Remain in assigned post position, maintaining correct stance.
• Monitor and maintain appearance of lobby areas and luggage holding area.

Skills

Valid Driver's License

Valet Parking Experience

Education

High School Diploma or Equivalent

Job description

Gabriella TP LLC in New Orleans, LA is seeking a doorman for the evening shift. You will open car doors, issue tickets, check for damage, direct traffic, and welcome guests with courtesy to create a positive first impression.

Responsibilities include assisting guests with arrivals, guiding valet runners, maintaining lobby cleanliness, knowing hotel services, and coordinating transportation. A valid driver's license and prior valet experience are required.