Evening Support Tech

RegalCare at Worcester; Worcester (MA); Presencial; USD 37.000 - 52.000; Jornada completa

Descripción de la vacante

RegalCare at Worcester is seeking a dedicated Mental Health Aide to provide supportive care for individuals facing mental health challenges or substance use issues, helping ensure safety and well-being in daily care. You will assist in therapeutic activities and monitor behavior under the guidance of mental health professionals.

The role emphasizes compassionate communication, confidentiality, and crisis de-escalation.

Formación

• Strong communication and interpersonal skills are essential.
• Ability to manage crises and defuse stressful situations.
• Familiarity with mental health, substance use concepts, and recovery basics.

Responsabilidades

• Monitor patient behavior and report changes to mental health professionals.
• Support therapeutic programs and group activities.
• Maintain confidentiality and uphold patient dignity at all times.
• Communicate effectively with patients, families, and team members.
• Enforce safety and security protocols to maintain a safe environment.
• Keep accurate records of patient interactions and care.

Conocimientos

Strong communication

Crisis management

Interpersonal skills

Confidentiality

Educación

High school diploma

Certification in mental health/substance use

Descripción del empleo

Job Summary:

The Mental Health Aide provides supportive care to individuals with mental health challenges, substance use issues, or both, ensuring their safety and well-being. This role requires a compassionate individual who can assist in the delivery of mental health services while adhering to safety protocols.

Key Responsibilities:

• Monitor patient behavior and report changes to mental health professionals.
• Support therapeutic programs and group activities.
• Maintain confidentiality and uphold patient dignity at all times.
• Communicate effectively with patients, families, and team members.
• Enforce safety and security protocols to maintain a safe environment.
• Keep accurate records of patient interactions and care.

Qualifications:

• High school diploma or equivalent; relevant training or certification in mental health or substance use preferred.
• Prior experience in a security role or mental health setting is desirable.
• Strong communication and interpersonal skills.
• Ability to manage crises and defuse stressful situations.
• Understand principles of mental health, substance use, and recovery.